
Fire Damage Restoration Services
24/7 Emergency Fire Service
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Fire Cleanup
- Highly-Trained Fire Restoration Technicians
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7
SERVPRO of The Andovers
Service Areas
Your Local Fire Restoration Company
When a fire damages your home or business, the impact can extend far beyond what you can see. SERVPRO of The Andovers provides professional fire damage restoration and smoke cleanup services throughout Andover, North Andover, Ballardvale, and surrounding communities. Our team is available 24/7 to respond when you need help most.
Fire restoration often involves more than removing damaged materials. Smoke, soot, odors, and water from firefighting efforts can affect multiple areas of a property. Our trained technicians assess the damage and develop a restoration plan that may include water removal and drying, smoke and soot cleanup, odor removal, contents cleaning and restoration, and structural repairs.
If a fire leaves your roof, windows, or walls exposed, we can also provide emergency board-up and roof tarping services to help protect your property from additional damage.
SERVPRO of The Andovers works with both residential and commercial properties and can help navigate the insurance claim process. From the initial fire damage cleanup through restoration, our goal is to help make a difficult situation easier and restore your property as quickly and safely as possible.


Residential Fire Damage Restoration
When fire damage happens, our fire and water damage restoration team will use advanced technology and cleaning protocols to safely clean and repair your home.
- Board-up and roof tarping service
- Assessment of fire and smoke damage
- Water removal and drying (if present)
- Removal of soot and smoke odor
- Clean all restorable items
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Commercial Fire Damage Cleanup and Restoration
When a fire damages your business or commercial property, our fire damage and large-loss specialists are equipped to handle smoke and fire damage in all types of commercial spaces to minimize disruption.
- Water removal from firefighting efforts
- Smoke damage and soot removal
- Commercial cleaning including carpet, upholstery, and window treatments
- Commercial large loss services


Soot and Odor Inspections
A comprehensive fire inspection allows our team to identify any soot damage in your home or business—and the source of any lingering odors related to the fire.


Board-Up and Roof Tarping Services
If a fire damages your roof, walls, or windows, it’s critical to secure and protect your home or business from further exposure to the elements.
- Our quality roof tarp service helps protects your property from further damage
- Our board-up services help to secure your property from weather, animals, and illegal entry


Odor Removal
When your home is struck by an unpleasant odor, our team will use proprietary cleaning solutions, techniques, and equipment to ensure your property gets back to smelling fresh.
- Mold smell removal
- Fire smoke odor removal
- Cigarette and cigar smoke removal
- Pet odors and more


Packout and Contents Restoration
A fire doesn’t just damage your property—it can impact the things that matter most to you. From furniture and appliances to family keepsakes and important business records, SERVPRO of The Andovers is here to help protect and restore your belongings.
We can transport belongings to our secure storage and restoration facility where needed services are provided and stored. Once your contents are ready, we return them to you so you can start getting life back to normal.
What our
customers are saying
Izzy handled the project in a great professional way. Brian quickly made pricing changes as needed. Overall I would definitely recommend SERVPRO to others.
SERVPRO has done a fantastic job for me on every occasion I've needed to call them. They are prompt, polite, and do a great job cleaning.
Dear SERVPRO employees,
My family is deeply grateful for the compassionate and expert services we received from SERVPRO of the Andovers. We arrived home from vacation to find a broken toilet valve had completely flooded my mom's bedroom and basement. It was in the evening and we were stunned! Somehow we thought to call SERVPRO and from the moment we heard Nicole's voice we knew we were in good hands.
As soon as Rodney and Clayton arrived, we were treated with such kindness and support which, at the time, was as important as the physical help we received. Many crew members in our home and many office calls later we were 100% satisfied with our SERVPRO experience. My entire family joins me in thanking Office staff :Nicole, Raeann & Christina; Production manager: Steven and Crew members: Rodney, Clayton, Mark, Pete, Kevin & Pedro for a job more than well done.
Thank you so much and Happy Thanksgiving!
Top of the notch gems. All employees explained everything very detailed and SERVPRO is luck to have these employees. Very professional from start to finish.
What recommendations would you have to help the SERVPRO Franchise improve its performance in the future?
None - They were great!!
Additional Comments:
Would use them again anytime!
Nice job under challenging conditions.
Every individual was FANTASTIC!! Rodney and Clayton were responsive and efficient and very pleasant. Nicole from the first call was so accommodating and patient as was Christina. Steve was very helpful and easy to think things through with as was Paul. FABULOUS team and customer service and we are very grateful! THANK YOU!!!
Vidal was fantastic. The team had a lot to work around and did a great job of getting most of the water up. Vidal's team was very courteous and tried to explain everything, including paperwork and options.
The whole team including Brian, Stephen, Videlo, and Juan have been wonderful. They have all been professional and courteous.
About Us
SERVPRO of The Andovers started as a family run business by Ken and Joyce White in 1975, the same way SERVPRO originally started… right in their own basement! Their three sons were right their watching all along, seeing their parents help home and business owners return from a disaster. Young Eric, Gregg, and Brian, learned the SERVPRO way of helping property owners remediate water, fire, and mold damages “Like it never even happened.” The three brothers took over the business in 1992 from their parents. They continued to train all those that came to work with them to understand the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business.
The goal was and still is to help minimize the interruption to your life, quickly return your home or business to its preloss conditions and reduce the stress of the unfortunate situation. We are at your doorstep fast when you need us most, 24/7/365!
Several members of our team work on volunteer projects within the communities of SERVPRO of The Andovers to help lift them up in areas of need and support area business' with the local Chamber of Commerce.
When you are in need of fire, water, or mold remediation, call the team in your community that will help make it "Like it never even happened."