About Us
SERVPRO of The Andovers is available anytime you need help, 24 hours a day, including weekends and holidays. Call us for your residential and commercial cleanup, repair, and construction service needs.
Here to Help® 24/7
About Us
SERVPRO of The Andovers started as a family run business by Ken and Joyce White in 1975, the same way SERVPRO originally started… right in their own basement! Their three sons were right their watching all along, seeing their parents help home and business owners return from a disaster. Young Eric, Gregg, and Brian, learned the SERVPRO way of helping property owners remediate water, fire, and mold damages “Like it never even happened.” The three brothers took over the business in 1992 from their parents. They continued to train all those that came to work with them to understand the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business.
The goal was and still is to help minimize the interruption to your life, quickly return your home or business to its preloss conditions and reduce the stress of the unfortunate situation. We are at your doorstep fast when you need us most, 24/7/365!
Several members of our team work on volunteer projects within the communities of SERVPRO of The Andovers to help lift them up in areas of need and support area business' with the local Chamber of Commerce.
When you are in need of fire, water, or mold remediation, call the team in your community that will help make it "Like it never even happened."
Service Area
Certifications
- RRRP - Lead-Based Paint Activities and Renovation
- FSRT - Fire & Smoke Damage Restoration Technician
- IICRC Certified Firm
- AMRT - Applied Microbial Remediation Technician
- CMT - Commercial Carpet Maintenance Technician
- ECTP - Employee Certification Training Program
- WRT - Water Damage Restoration Technician
- ASD - Applied Structural Drying Technician
- OSHA - 10-hour General and/or Construction Industry Training Program
- SCT - Subrogation Claims Training
Payment Info
The following cards are accepted:Awards
- SERVPRO Chairman's Bronze
- SERVPRO Industries, Inc. 40 Year Service Award
- Outstanding Sales Performance
- Top Commercial - BNI Advocates
- President of the Ambassadors - MVCC
- SERVPRO Rays Sponsorship
- Outstanding Sales Performance
- Creating an Excellent Organization
- SERVPRO Scholar Award - Highest Job File Audit Score
- Outstanding Sales Performance
- SERVPRO Scholar Award - Highest Job File Audit Score
- Team SERVPRO Outstanding Fundraising American Diabetes Association Tour de Cure 2015
- Merrimack Valley Chamber's Small Business Next Generation's Leaders
Affiliations
- Plaistow Area Commerce Exchange - P.A.C.E.
- NH Association of Independent Insurance Agents
- Merrimack Valley Chamber of Commerce
- BNI Advocates
- NEAR: Northeast Association of Realtors
- Greater Salem Exchange Club
- Greater Salem Chamber of Commerce
What our
customers are saying
My husband and I had our basement flood within the first month of owning our home, it was incredibly scary and stressful. Servpro of the Andovers helped us every step of the way Kevin was calm cool and collected when evaluating our damage and getting his crew on site for drying and demo immediately. He helped us walk through every scenario and gave fair, honest advice. When it came to the reconstruction, Ryan + Vanessa and her crew did a FABULOUS job. They were kind, efficient and did such a flawless job. Even though we didn't really want to have to redo our already finished basement within the first month of homeownership, they did such a beautiful job and I'm so glad that they were a part of the team. Also Stephanie in the main office was great- kept us in the loop on everything, pushed for things to stay on track, and was also a calming force during the stressful time
Servpro cleaned my carpet. Both technicians were very kind, professional and diligent. I would rate them 5 stars.
I can’t say enough great things about the experience I’ve had with ServPro of The Andovers. We had water in our basement and they were helpful from my first call - explaining options, booking on-site visits, and talking about next steps. They performed significant water mitigation and demolition work in my basement and were incredibly clean, thorough, and detail oriented throughout the process. Work site was tidy after every day, the crew was very polite, and I received almost daily updates from the project manager and front office. On top of that, they’ve been in touch with my insurance company on my behalf, following up on estimates and helping to explain the mitigation and remodeling steps that will be required to fix things. I hope I don’t have any more water or other damage inside my house, but ServPro will be my first call in that event and I’ll have confidence knowing how they handle things throughout the process. Would give 10/10 stars if possible.
Servpro has been taking care of our house after we had a brush fire outside which caused indoor smoke issues. The individuals working on the house have exceeded my expectations. Very impressed!
After experiencing such a tragic fire in my home, I had no idea on what process I needed to follow or what I needed to do. SERVPRO assisted me from contacting my insurance to then completing demo of my kitchen. Kevin was exceptional with his communication and answered every one of my questions/concerns. THANK YOU!
Great people that helped me and my family during a fire that took most of my garage. Everyone we dealt with was caring and respectful.
Great crews and office staff!! Highly recommend!
Awesome service from everyone here when my business suffered water damage. Highly recommend!!
The staff is very pleasant and great to work with! They are well organized and ensure the job is done perfectly!