About Us
Here to Help® 24/7.
SERVPRO of The Andovers
About Us
SERVPRO of The Andovers started as a family run business by Ken and Joyce White in 1975, the same way SERVPRO originally started… right in their own basement! Their three sons were right their watching all along, seeing their parents help home and business owners return from a disaster. Young Eric, Gregg, and Brian, learned the SERVPRO way of helping property owners remediate water, fire, and mold damages “Like it never even happened.” The three brothers took over the business in 1992 from their parents. They continued to train all those that came to work with them to understand the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business.
The goal was and still is to help minimize the interruption to your life, quickly return your home or business to its preloss conditions and reduce the stress of the unfortunate situation. We are at your doorstep fast when you need us most, 24/7/365!
Several members of our team work on volunteer projects within the communities of SERVPRO of The Andovers to help lift them up in areas of need and support area business' with the local Chamber of Commerce.
When you are in need of fire, water, or mold remediation, call the team in your community that will help make it "Like it never even happened."
Service Area
Certifications
- IICRC Certified Firm
- FSRT - Fire & Smoke Damage Restoration Technician
- RRRP - Lead-Based Paint Activities and Renovation
- WRT - Water Damage Restoration Technician
- ECTP - Employee Certification Training Program
- AMRT - Applied Microbial Remediation Technician
- ASD - Applied Structural Drying Technician
- CMT - Commercial Carpet Maintenance Technician
- OSHA - 10-hour General and/or Construction Industry Training Program
Payment Info
The following cards are accepted:Awards
- SERVPRO Chairman's Bronze
- SERVPRO Industries, Inc. 40 Year Service Award
- Outstanding Sales Performance
- Top Commercial - BNI Advocates
- President of the Ambassadors - MVCC
- SERVPRO Rays Sponsorship
- Outstanding Sales Performance
- Creating an Excellent Organization
- SERVPRO Scholar Award - Highest Job File Audit Score
- Outstanding Sales Performance
- SERVPRO Scholar Award - Highest Job File Audit Score
- Team SERVPRO Outstanding Fundraising American Diabetes Association Tour de Cure 2015
- Merrimack Valley Chamber's Small Business Next Generation's Leaders
Affiliations
- Plaistow Area Commerce Exchange - P.A.C.E.
- NH Association of Independent Insurance Agents
- Merrimack Valley Chamber of Commerce
- BNI Advocates
- NEAR: Northeast Association of Realtors
- Salem Exchange Club
- Greater Salem Chamber of Commerce
What our
customers are saying
Nice job under challenging conditions.
What recommendations would you have to help the SERVPRO Franchise improve its performance in the future?
None - They were great!!
Additional Comments:
Would use them again anytime!
SERVPRO has done a fantastic job for me on every occasion I've needed to call them. They are prompt, polite, and do a great job cleaning.
You guys did a great job, thank you very much for your service.
It was perfect. They did a great job in very very hot weather.
Every individual was FANTASTIC!! Rodney and Clayton were responsive and efficient and very pleasant. Nicole from the first call was so accommodating and patient as was Christina. Steve was very helpful and easy to think things through with as was Paul. FABULOUS team and customer service and we are very grateful! THANK YOU!!!
Dear SERVPRO employees,
My family is deeply grateful for the compassionate and expert services we received from SERVPRO of the Andovers. We arrived home from vacation to find a broken toilet valve had completely flooded my mom's bedroom and basement. It was in the evening and we were stunned! Somehow we thought to call SERVPRO and from the moment we heard Nicole's voice we knew we were in good hands.
As soon as Rodney and Clayton arrived, we were treated with such kindness and support which, at the time, was as important as the physical help we received. Many crew members in our home and many office calls later we were 100% satisfied with our SERVPRO experience. My entire family joins me in thanking Office staff :Nicole, Raeann & Christina; Production manager: Steven and Crew members: Rodney, Clayton, Mark, Pete, Kevin & Pedro for a job more than well done.
Thank you so much and Happy Thanksgiving!
Top of the notch gems. All employees explained everything very detailed and SERVPRO is luck to have these employees. Very professional from start to finish.
Izzy handled the project in a great professional way. Brian quickly made pricing changes as needed. Overall I would definitely recommend SERVPRO to others.
Nice job under challenging conditions.
What recommendations would you have to help the SERVPRO Franchise improve its performance in the future?
None - They were great!!
Additional Comments:
Would use them again anytime!
SERVPRO has done a fantastic job for me on every occasion I've needed to call them. They are prompt, polite, and do a great job cleaning.
You guys did a great job, thank you very much for your service.
It was perfect. They did a great job in very very hot weather.
Every individual was FANTASTIC!! Rodney and Clayton were responsive and efficient and very pleasant. Nicole from the first call was so accommodating and patient as was Christina. Steve was very helpful and easy to think things through with as was Paul. FABULOUS team and customer service and we are very grateful! THANK YOU!!!
Dear SERVPRO employees,
My family is deeply grateful for the compassionate and expert services we received from SERVPRO of the Andovers. We arrived home from vacation to find a broken toilet valve had completely flooded my mom's bedroom and basement. It was in the evening and we were stunned! Somehow we thought to call SERVPRO and from the moment we heard Nicole's voice we knew we were in good hands.
As soon as Rodney and Clayton arrived, we were treated with such kindness and support which, at the time, was as important as the physical help we received. Many crew members in our home and many office calls later we were 100% satisfied with our SERVPRO experience. My entire family joins me in thanking Office staff :Nicole, Raeann & Christina; Production manager: Steven and Crew members: Rodney, Clayton, Mark, Pete, Kevin & Pedro for a job more than well done.
Thank you so much and Happy Thanksgiving!
Top of the notch gems. All employees explained everything very detailed and SERVPRO is luck to have these employees. Very professional from start to finish.
Izzy handled the project in a great professional way. Brian quickly made pricing changes as needed. Overall I would definitely recommend SERVPRO to others.