Biohazard Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Commercial, Residential, and Industrial Biohazard Cleanup
- 24/7 Emergency Response
- Trained, Certified Biohazard Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of The Andovers
Service Areas
Why Choose SERVPRO for Biohazard Cleaning Services?
SERVPRO of The Andovers understands that exposure to contaminants can pose serious health consequences to those who come in contact with them. The team is trained to safely remove the hazardous substances and prepare waste for proper disposal based on OSHA, EPA, State and local health regulations. We work closely with you, your insurance company, and local entities that are involved with the damage whether it be the health department, police, or fire, etc. Working in the Andover and North Andover community, we know the harmful damage that can be seen in sewage back ups, arson, vandalism, and methamphetamine labs is overwhelming, but SERVPRO of The Andovers is here to make it "Like it never even happened."
Services We Provide
Crime Scene and Trauma
Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:
- Blood
- Bodily fluids
- Decomposing tissue
Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible.
Death and Suicide
Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.
Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.
Hoarding Cleanup
Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space.
Rodent Infestation
No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.”
Viruses & Pathogens
Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.
Illicit Substances
The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.
Chemicals and Residues
Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:
- Fingerprint powder
- Tear gas
- Pepper spray
- Fire extinguishers
SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.
Squad Cars and Jail Cells
Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:
- Blood
- Drug Residue
- Bodily Fluids
must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.
What To Do When You Have A Biohazard Emergency
The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.
Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.
Call Emergency Personnel
Emergency services should be called in a life-threatening situation.
Do Not Attempt Any Cleaning Yourself
Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.
Stay Out Of The Area
Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.
Treat All Bodily Fluids As Contaminated
Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.
Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly.
What our
customers are saying
What recommendations would you have to help the SERVPRO Franchise improve its performance in the future?
None - They were great!!
Additional Comments:
Would use them again anytime!
Nice job under challenging conditions.
Every individual was FANTASTIC!! Rodney and Clayton were responsive and efficient and very pleasant. Nicole from the first call was so accommodating and patient as was Christina. Steve was very helpful and easy to think things through with as was Paul. FABULOUS team and customer service and we are very grateful! THANK YOU!!!
Vidal was fantastic. The team had a lot to work around and did a great job of getting most of the water up. Vidal's team was very courteous and tried to explain everything, including paperwork and options.
The whole team including Brian, Stephen, Videlo, and Juan have been wonderful. They have all been professional and courteous.
Izzy handled the project in a great professional way. Brian quickly made pricing changes as needed. Overall I would definitely recommend SERVPRO to others.
SERVPRO has done a fantastic job for me on every occasion I've needed to call them. They are prompt, polite, and do a great job cleaning.
Dear SERVPRO employees,
My family is deeply grateful for the compassionate and expert services we received from SERVPRO of the Andovers. We arrived home from vacation to find a broken toilet valve had completely flooded my mom's bedroom and basement. It was in the evening and we were stunned! Somehow we thought to call SERVPRO and from the moment we heard Nicole's voice we knew we were in good hands.
As soon as Rodney and Clayton arrived, we were treated with such kindness and support which, at the time, was as important as the physical help we received. Many crew members in our home and many office calls later we were 100% satisfied with our SERVPRO experience. My entire family joins me in thanking Office staff :Nicole, Raeann & Christina; Production manager: Steven and Crew members: Rodney, Clayton, Mark, Pete, Kevin & Pedro for a job more than well done.
Thank you so much and Happy Thanksgiving!
Top of the notch gems. All employees explained everything very detailed and SERVPRO is luck to have these employees. Very professional from start to finish.
What recommendations would you have to help the SERVPRO Franchise improve its performance in the future?
None - They were great!!
Additional Comments:
Would use them again anytime!
Nice job under challenging conditions.
Every individual was FANTASTIC!! Rodney and Clayton were responsive and efficient and very pleasant. Nicole from the first call was so accommodating and patient as was Christina. Steve was very helpful and easy to think things through with as was Paul. FABULOUS team and customer service and we are very grateful! THANK YOU!!!
Vidal was fantastic. The team had a lot to work around and did a great job of getting most of the water up. Vidal's team was very courteous and tried to explain everything, including paperwork and options.
The whole team including Brian, Stephen, Videlo, and Juan have been wonderful. They have all been professional and courteous.
Izzy handled the project in a great professional way. Brian quickly made pricing changes as needed. Overall I would definitely recommend SERVPRO to others.
SERVPRO has done a fantastic job for me on every occasion I've needed to call them. They are prompt, polite, and do a great job cleaning.
Dear SERVPRO employees,
My family is deeply grateful for the compassionate and expert services we received from SERVPRO of the Andovers. We arrived home from vacation to find a broken toilet valve had completely flooded my mom's bedroom and basement. It was in the evening and we were stunned! Somehow we thought to call SERVPRO and from the moment we heard Nicole's voice we knew we were in good hands.
As soon as Rodney and Clayton arrived, we were treated with such kindness and support which, at the time, was as important as the physical help we received. Many crew members in our home and many office calls later we were 100% satisfied with our SERVPRO experience. My entire family joins me in thanking Office staff :Nicole, Raeann & Christina; Production manager: Steven and Crew members: Rodney, Clayton, Mark, Pete, Kevin & Pedro for a job more than well done.
Thank you so much and Happy Thanksgiving!
Top of the notch gems. All employees explained everything very detailed and SERVPRO is luck to have these employees. Very professional from start to finish.
About Us
SERVPRO of The Andovers started as a family run business by Ken and Joyce White in 1975, the same way SERVPRO originally started… right in their own basement! Their three sons were right their watching all along, seeing their parents help home and business owners return from a disaster. Young Eric, Gregg, and Brian, learned the SERVPRO way of helping property owners remediate water, fire, and mold damages “Like it never even happened.” The three brothers took over the business in 1992 from their parents. They continued to train all those that came to work with them to understand the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business.
The goal was and still is to help minimize the interruption to your life, quickly return your home or business to its preloss conditions and reduce the stress of the unfortunate situation. We are at your doorstep fast when you need us most, 24/7/365!
Several members of our team work on volunteer projects within the communities of SERVPRO of The Andovers to help lift them up in areas of need and support area business' with the local Chamber of Commerce.
When you are in need of fire, water, or mold remediation, call the team in your community that will help make it "Like it never even happened."
