SERVPRO was there when we needed them.  Thank you for the prompt and professional service you provided to me and my family during the recent rain storms. 

SERVPRO to the rescue. Due to a storm in the area my basement flooded. The staff at SERVPRO was very polite and professional. I am very impressed with the level of service. 

I was very pleased with how quickly SERVPRO expedited the job. The technicians are very professional and courteous. I would surely use and refer this SERVPRO in the future. 

PART 1 of 2

A large bough from a tree crashed onto the roof of our house during a severe rain & wind weather event 2 days before Xmas last year. It damaged 2 bedrooms at one end, & necessitated a huge clean-up and an extensive exterior & interior rebuild. The master bedroom sustained major exterior & interior damage, & the interior of the 2nd bedroom considerable above-ceiling & roof damage as well as leakage. The damage included a roof, supporting strapping, insulation, 2 ceilings, 3 walls, carpet-cleaning & removal, wall and trim painting, many supportive tasks & a multitude of materials.

SERVPRO of Haverhill responded within a day of the damage to assess and begin designing a project plan. Josh, the project estimator & manager of the mitigation team, & Noel, the project manager of the reconstruction team, designed & supervised both components with a customized plan of intervention that could be executed with high efficacy. An estimate was performed, a proposal submitted, & a work authorization was signed. I judged the cost cited in the proposal as very acceptable & the project affordable, as did my insurer, Concord Group. The project was completed in a very timely & professional manner, & below the estimated cost. Josh & Noel stayed in touch with me while coordinating all phases of each component of the project. They returned calls, explained what had to be done, gave encouragement & reassurance, & answered questions.

Office & administrative staff at SERVPRO of Haverhill, such as Lori, & Stephanie, were equally responsive to questions about procedures, billing, & other support needs, & handled contacts from me with affable, respectful diligence.

My neighbor, who lives above my condo, had a hot water heater burst, and unfortunately flood my home. I was living in FL at the time. SERVPRO was called and immediate remediation started. Dryers were brought in, drywall was torn down and no mold was able to form. But now that things were dry and stable, I was left with a destroyed kitchen, mud room and family room. I then discovered that SERVPRO had a construction team also. I decided to take a chance on them. Turned out to be a great decision. Their work was too notch, the workers were wonderful and extremely helpful in assisting me formulate a plan for recovery. Their craftsmanship was better than I anticipated. In short, I would highly recommend the team of Noel, Bob and Ryan. Great guys. Great job.

I can't say enough good things about SERVPRO. Marc and his team took care of my storm damage quickly. I am very impressed with the level of service. 

Jimmy and the entire SERVPRO team were awesome.  They were very professional, prompt and polite.  Jimmy explained the process to me and was able to answer my questions. Thank you again for the outstanding service. 

SERVPRO team was very professional, prompt and polite. Marc and his crew went above an beyond.  I am very impressed with the level of service. 

When our home was damaged from an ice storm in January, SERVPRO was there to resolve the issues.  The crew was able to isolate the damage and dry the areas quickly.  SERVPRO was very professional, prompt and polite.  

SERVPRO was there when we needed them.  Thank you for the prompt and professional service you provided to me and my family during the recent rain storms. 

SERVPRO to the rescue. Due to a storm in the area my basement flooded. The staff at SERVPRO was very polite and professional. I am very impressed with the level of service.