
Meet Our Team
Here to Help® 24/7
SERVPRO of North Adams, Greenfield

Matthew Paquette
Matthew Paquette is a skilled Restoration Technician at SERVPRO, serving the areas of North Adams, Greenfield, North Brookfield, Hardwick, and Gardner. With years of experience in hardware and maintenance, he specializes in water damage, fire damage, and mold remediation, bringing valuable technical expertise to the SERVPRO team. He most recently completed his IICRC Water Damage Restoration Technician (WRT) certification, enhancing his ability to deliver high-quality, industry-standard restoration services. Originally from Enfield, CT, Matthew developed a passion for learning and problem-solving from a young age, particularly through his interest in playing instruments in school band. His hands-on experience and dedication to service excellence make him a key asset at SERVPRO, where he helps homeowners and businesses recover from unexpected disasters. Outside of work, Matthew enjoys outdoor activities like fishing and mountain biking, allowing him to stay active and enjoy nature. 
Michael Anthony Salzarulo
Michael Anthony Salzarulo is the owner of SERVPRO of North Adams, Greenfield, and SERVPRO of North Brookfield, Hardwick, Gardner. With a Bachelor’s degree in Software Engineering and a strong background in IT and programming, Michael transitioned into restoration to pursue a more hands-on and rewarding career. He is dedicated to delivering expert restoration services, specializing in water, fire, mold, and storm damage cleanup.
Michael holds multiple industry-leading certifications, including IICRC AMRT (Applied Microbial Remediation Technician), WRT (Water Damage Restoration Technician), and ASD (Applied Structural Drying). He also maintains his Lead-Safe Renovator–Supervisor certification (LSR) and a Subrogation Certification. His training and experience have equipped him with extensive knowledge in emergency response, structural drying, contents cleaning, smoke and odor mitigation, and biohazard cleanup.
As an owner, Michael is committed to providing reliable, 24/7 restoration services to both residential and commercial clients. Whether addressing water damage, mitigating fire losses, remediating mold, or handling post-storm cleanup, he ensures that each property is restored to its pre-loss condition with professionalism and care. He and his team also offer odor removal, carpet and upholstery cleaning, and mold testing.
Outside of work, Michael enjoys fishing, working on wood restoration projects, and spending quality time with his young son. His passion for craftsmanship, attention to detail, and strong technical background all contribute to the high-quality service he brings to every restoration project.
Mark Manzi
Mark Manzi is a Restoration Technician at SERVPRO of North Adams, Greenfield/SERVPRO of North Brookfield, Hardwick, Gardner. He joined the team in May, bringing with him a strong foundation as an electrical apprentice. Mark’s technical background enhances his ability to support a wide range of restoration services, including fire, water, and mold remediation, as well as construction and cleaning. He is also IICRC Water Restoration Technician (WRT) certified, further strengthening his expertise in water damage restoration and ensuring industry-standard quality on every job.
Originally from Somers, CT, Mark developed a passion for working with his hands early on—whether it was tuning up cars or rebuilding computers. His attention to detail, mechanical aptitude, and enthusiasm for solving complex problems make him a valuable member of the SERVPRO team. Mark is excited to bring his electrical knowledge into the restoration industry and is committed to delivering quality service to homeowners and businesses alike.
What our
customers are saying
To us, it seemed like a disaster, to these folks, just another day in the office. Mike and his crew responded quickly, were polite, friendly, and very supportive of a solution. They got right to work in a messy dirty cellar removing water from a plumbing leak that had me convinced we were going to lose a boiler, a furnace, and a water heater, but they came through for us. Highly recommend and it’s great knowing that we’ve got a company like SERVPRO and a team like Mike and his guys in our back pocket for these situations.
My elderly father had a backup in his finished basement and I contacted SERVPRO of North Adams. Michael has been great to work with and they were extremely fast to respond, start cleaning up, and getting the place dried out. They sent a crew over after hours to get a jump on removing the wet carpet. They follow up with you regularly and keep you up to date on the process. Hopefully I never have this issue again but if I do, I will be calling SERVPRO of North Adams.
Mike and his crew got the job done quickly and efficiently! Mike was approachable, down-to-earth, and showed great stewardship. He truly listened to what I wanted and showed real care throughout the process. If you’re looking for someone who communicates promptly, understands your needs, and approaches the work with care and sensitivity, Mike’s company is the one to call. I would highly recommend SERVPRO!
I can’t say enough good things about this company! They responded quickly, handled everything efficiently, and went above and beyond to ensure the job was done right. The team was professional, friendly, and truly made a stressful situation much easier to deal with. I highly recommend them to anyone in need of water remediation services—you won’t be disappointed!
Michael and his team were out promptly to mitigate our water damage. They were thorough in the cleanup and demolition and very communicative throughout the whole process.
About Us
SERVPRO of North Adams, Greenfield understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
SERVPRO of North Adams, Greenfield specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of North Adams, Greenfield can also mitigate mold and mildew from your home or business.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of North Adams, Greenfield.
If you would like to schedule service for your home or business, please call today!
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
