My elderly father had a backup in his finished basement and I contacted SERVPRO of North Adams. Michael has been great to work with and they were extremely fast to respond, start cleaning up, and getting the place dried out. They sent a crew over after hours to get a jump on removing the wet carpet. They follow up with you regularly and keep you up to date on the process. Hopefully I never have this issue again but if I do, I will be calling SERVPRO of North Adams.

Mike responded to smoke damage I had in Sunderland. Very good advice and empathetic! Thank you.

Mike and his crew got the job done quickly and efficiently! Mike was approachable, down-to-earth, and showed great stewardship. He truly listened to what I wanted and showed real care throughout the process. If you’re looking for someone who communicates promptly, understands your needs, and approaches the work with care and sensitivity, Mike’s company is the one to call. I would highly recommend SERVPRO!

Mike and Mark from SERVPRO came to inspect a mold remediation situation at my house it Greenfield today. Mike was patient and eager to help from the moment I called him. After our conversation I was confident he was going to help me; putting me at ease and significantly reducing my anxiety. During their time at my house, both Mike and Mark were professional, knowledgeable, and compassionate of my situation. I am so grateful for their help and will definitely be calling them again if another situation arises. Thank you!

SERVPRO sent help right away when we were unable to get rid of an unpleasant odor in the basement of our recently purchased home. They found the source of the problem (mold, which the home inspector had missed!) and gave us a reasonable quote for the remediation. They went to work quickly and came every day on time & were very respectful of our space. They let us know what was happening at every step of the way, and closed up the work-site neatly each evening. Our space is now mold and odor-free. We are very thankful to have done it correctly the first time. Thanks, Mark!

I can’t say enough good things about this company! They responded quickly, handled everything efficiently, and went above and beyond to ensure the job was done right. The team was professional, friendly, and truly made a stressful situation much easier to deal with. I highly recommend them to anyone in need of water remediation services—you won’t be disappointed!

Listen I'm going to be straight up. This experience of dealing with extensive water damage in your families home is devastating. I had no idea what to do or what to expect. When I talked with Mike the first time he put me at ease about what to expect.When they finally came to my house to start the demolition they extremely professional and courteous and listened to our concerns. They didn't just come in and just start ripping things apart. They worked with us due to the fact that we have a small child. The attention to detail was more than I was expecting and I have to say I wouldn't use anybody else in the future if I ever have a problem like this again. Which I hope I don't. Overall can't say enough about them great team, worked very well together even knowing they were all brothers. Amazing.Incredible service will recommend them too anyone that needs this type of service.Thanks Guys,Thomas King, Lisa Damour

Michael and his team were out promptly to mitigate our water damage. They were thorough in the cleanup and demolition and very communicative throughout the whole process.