Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Malden / Melrose
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Malden / Melrose we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
Great job! I could not have gotten through this without SERVPRO!
Very happy with workers and communication with managers at SERVPRO office and they took care of everything with the insurance company. Will recommend when I can.
Most happy with services. Terrific job.
I could tell by my initial call that I had chosen the right company and they did not disappoint. From the office, to the manager who came out and the workers who did the job it was just a pleasure all around. I will definitely be spreading the work about your wonderful company.
Great work by crew cleaning Dad's house. The family is very grateful for the quick service!
We had a very good experience with this SERVPRO franchise today. The principal responded within 5 minutes to my urgent phone request for the cleanup of a small, inactive sewage spill on a Sunday morning. He carefully explained the scope of work and the estimated charge, $325. I agreed there was no emergency, and he asked if I could wait 2 hours for the work to begin. The crew arrived on time in a small van equipped with water and vacuum service. The crew chief carefully surveyed the site, documented it with photographs, and explained exactly what would be done. The men were efficient, thorough, careful, communicative, and intelligent. Within an hour they had cleaned and disinfected the area thoroughly, washing the floor, wiping down all contacted surfaces, and collecting all items that could not be salvaged. When it was done more photos were taken and I was asked for my approval; the charge, $350, was reasonable. I would use this service again and I recommend it highly to anyone else.
They came and did EXACTLY what they said they were going to do. What more can you ask for in a company? A+++
Fantastic! Very happy with SERVPRO!
Thank you so much for all the work you have done at our child care center… you guys are miracle workers!
Great job! I could not have gotten through this without SERVPRO!
Very happy with workers and communication with managers at SERVPRO office and they took care of everything with the insurance company. Will recommend when I can.
Most happy with services. Terrific job.
I could tell by my initial call that I had chosen the right company and they did not disappoint. From the office, to the manager who came out and the workers who did the job it was just a pleasure all around. I will definitely be spreading the work about your wonderful company.
Great work by crew cleaning Dad's house. The family is very grateful for the quick service!
We had a very good experience with this SERVPRO franchise today. The principal responded within 5 minutes to my urgent phone request for the cleanup of a small, inactive sewage spill on a Sunday morning. He carefully explained the scope of work and the estimated charge, $325. I agreed there was no emergency, and he asked if I could wait 2 hours for the work to begin. The crew arrived on time in a small van equipped with water and vacuum service. The crew chief carefully surveyed the site, documented it with photographs, and explained exactly what would be done. The men were efficient, thorough, careful, communicative, and intelligent. Within an hour they had cleaned and disinfected the area thoroughly, washing the floor, wiping down all contacted surfaces, and collecting all items that could not be salvaged. When it was done more photos were taken and I was asked for my approval; the charge, $350, was reasonable. I would use this service again and I recommend it highly to anyone else.
They came and did EXACTLY what they said they were going to do. What more can you ask for in a company? A+++
Fantastic! Very happy with SERVPRO!
Thank you so much for all the work you have done at our child care center… you guys are miracle workers!
About Us
We have spent years establishing ourselves as a reputable service in the region. Developing a 5-star reputation does not happen overnight, and we continue to honor our commitment to quality and integrity for customers with every restoration service we provide.
24-Hour Emergency Services and Water Damage Remediation
Properties can quickly become burdened by the effects of damage after fire, water, mold, and storm events. Well-trained technicians on our roster can respond promptly to these situations to begin effective mitigation to help. Emergency services can make a considerable difference in how much of a property can be salvaged and protected, so our SERVPRO of Malden / Melrose team begins many of these processes right away. We have the experts to clean, dry, and repair structures after destructive incidents.
Becoming More than a Reputable Restorer
While we have established a substantially positive reputation in the region for our fast response and high-quality work, the report we have developed in our communities is not limited to the restoration work we provide. As a locally owned and operated team, we strive to find many ways to give back to the communities where we live and serve as much as possible. We can help improve the lives of area residents through events and programs we sponsor and support, in collaboration with the American Diabetes Association, the American Red Cross, and LifeBridge Northshore. We also work to improve our communities by supporting local small businesses and companies represented on our local Chambers of Commerce.
Experienced Water, Fire, and Mold Specialists
Disasters and emergencies can strike at any time, so it's essential to ensure that help arrives quickly and can take the necessary steps to protect the property and its contents. We have a growing roster of trained technicians and professionals representing the various niches of the restoration and recovery industry. We can help with:
- Water Restoration - WRT
- Fire & Smoke Restoration - FSRT
- Mold Remediation - AMRT
- Carpet Cleaning - CCT
Having these professionals available whenever you need them ensures that we can provide quality mitigation to prevent unnecessary loss and initiate restoration promptly.
