Meet Our Team
Here to Help® 24/7
SERVPRO of East Louisville and SERVPRO of SE Jefferson County
Jason Wilson - Owner / CEO
Jason is the Owner of SERVPRO of East Louisville. He has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Removal Technician, Applied Structural Drying Technician, Water Damage Restoration, Carpet and Upholstery cleaning, Fire & Smoke Restoration and Odor Control. When Jason is not working at SERVPRO, he enjoys camping with his wife and children when they are not participating in sporting events.
Tim Conder - General Manager
Tim is the General Manager at SERVPRO of Floyd County, East and South Louisville. He spent the first several years of his SERVPRO career working in a variety of capacities ranging from franchise support to commercial sales at the SERVPRO National Headquarters in Gallatin, TN. This experience allowed him to engage with many successful SERVPRO locations across the country and learn from some of the most talented and knowledgeable professionals in the industry. Through this exposure, he developed a strong understanding of SERVPRO’s best processes, practices, and the restoration industry as a whole.
In 2023, he joined SERVPRO Team J. Wilson as General Manager, relocating to the Louisville area from Tennessee. He considers himself truly fortunate to work alongside an exceptional owner, Jason Wilson, and to help lead a skilled management team and dedicated staff across all areas of the operation. He remains committed to delivering the highest quality service in the industry—especially when customers are experiencing their greatest time of need.
Outside of work, he enjoys spending time with his wife and family, being outdoors, and exploring local flea markets in search of unique treasures.
Tim Quinn - Operations Manager
Tim is the Operations Manager of SERVPRO of East Louisville and has over 7 years of experience in the industry. He has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Removal Technician, Applied Structural Drying Technician, Water Damage Restoration, Carpet and Upholstery cleaning, Fire & Smoke Restoration and Odor Control. When Tim is not working at SERVPRO, he enjoys backpacking with his children.
Tammy Simms - CFO / Office Manager
Tammy is the CFO / Office Manager at SERVPRO of East Louisville.
Alison Hedges - Director of Marketing
Alison is the Director of Marketing at SERVPRO, bringing experience in marketing, business development, finance and outreach. She has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Removal Technician.
When Alison is not working, she enjoys spending time with family at the lake, golfing or just being together.
Brandon Agnew - Construction Division Operations Manager
Brandon is the Construction Division Operations Manager at SERVPRO of East Louisville.
Shane Isaacs - Commercial Large Loss Coordinator
Shane Isaacs is the Commercial Large Loss Coordinator at SERVPRO, bringing over 20 years of hands-on experience in large-scale commercial mitigation and reconstruction. His background includes managing complex projects across commercial and industrial sites, as well as government facilities. Outside of work, he enjoys spending time outdoors with his wife and children, making the most of family life and fresh air.
Shawn Payne - Fire & Contents Division Operations Manager
Shawn is the Fire & Storm Operations Manager at SERVPRO. He has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Fire & Smoke Damage Restoration, Contents Processing, Trauma & Crime Scene, Applied Structural Drying Technician, and Water Damage Restoration. When Shawn is not working at SERVPRO, he enjoys spending time with his wife & kids. Watching his kids play sports, and going fishing with his brother & Dad.
Jordan Huda - Contents Manager
Jordan is the Contents Manager at SERVPRO. He holds the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Fire & Smoke Damage Restoration, Contents Processing, Water Damage Restoration, and Applied Structural Drying. When he is on his own time, Jordan enjoys golfing with friends and spending time with his family.
What our
customers are saying
SERVPRO has provided excellent services on our Commercial properties! They have provided services ranging from emergency water restoration, stone cleaning and sealing and carpet cleaning. Everything from the quoting process through the follow- up is always professional and efficient. Highly recommend!!
We have used SERVPRO for several jobs. Their crew has always done a great job, going above and beyond our expectations. Their employees are very knowledgeable, being able to answer any and all questions. They response quickly, whether it’s a phone call, follow up, giving a quote or when it comes time to get the job done. I highly recommend them for any restoration service.
I thank you for all you have done. Your work is great and your attitude is more than great. Thanks for all you have done.
Mary F.
SERVPRO was awesome! They were quick to respond to our needs. They were professional and knowledgeable. Would highly recommend them!
We had a chemical spill in our dental office on 06/22/2018 that required professional clean up. SERVPRO was incredibly helpful to determine exactly what the protocol was for the spill and responded to the site within 2 hours of the initial call. Steve kept me updated throughout the process and made sure that all of our concerns were addressed. They left equipment over the weekend in order to make sure all particulates were out of the air and that all lingering smells were gone by the time we returned to patient care on Monday morning. They were a lifesaver to us and I couldn't recommend them more!
Great job. Good workers. Thanks!
I've used SERVPRO no fewer than a dozen times over the past seven years. As an executive that oversees a large division within a large organization, speed and service are essential during the remediation process. The SERVPRO technicians are first class. The service, communication, and reliability are second to none. I cannot recommend them enough. My business relies on them and so should you.
SERVPRO was a life saver. They gave thorough directions before they arrived and did everything they said they were going to do. It was like having extra hands to clean up the mess. They said relax we got this! It was so refreshing to have someone to take care of the details during a stressful situation.
SERVPRO provided an excellent team to do mold and water remediation of our home after Hurricane Michael.
Upon arrival at the home, the team took immediate action to do the remediation activities in a professional and timely manner.
Zach and Jeff were excellent team leads.
We are appreciative of their services.
SERVPRO has provided excellent services on our Commercial properties! They have provided services ranging from emergency water restoration, stone cleaning and sealing and carpet cleaning. Everything from the quoting process through the follow- up is always professional and efficient. Highly recommend!!
We have used SERVPRO for several jobs. Their crew has always done a great job, going above and beyond our expectations. Their employees are very knowledgeable, being able to answer any and all questions. They response quickly, whether it’s a phone call, follow up, giving a quote or when it comes time to get the job done. I highly recommend them for any restoration service.
I thank you for all you have done. Your work is great and your attitude is more than great. Thanks for all you have done.
Mary F.
SERVPRO was awesome! They were quick to respond to our needs. They were professional and knowledgeable. Would highly recommend them!
We had a chemical spill in our dental office on 06/22/2018 that required professional clean up. SERVPRO was incredibly helpful to determine exactly what the protocol was for the spill and responded to the site within 2 hours of the initial call. Steve kept me updated throughout the process and made sure that all of our concerns were addressed. They left equipment over the weekend in order to make sure all particulates were out of the air and that all lingering smells were gone by the time we returned to patient care on Monday morning. They were a lifesaver to us and I couldn't recommend them more!
Great job. Good workers. Thanks!
I've used SERVPRO no fewer than a dozen times over the past seven years. As an executive that oversees a large division within a large organization, speed and service are essential during the remediation process. The SERVPRO technicians are first class. The service, communication, and reliability are second to none. I cannot recommend them enough. My business relies on them and so should you.
SERVPRO was a life saver. They gave thorough directions before they arrived and did everything they said they were going to do. It was like having extra hands to clean up the mess. They said relax we got this! It was so refreshing to have someone to take care of the details during a stressful situation.
SERVPRO provided an excellent team to do mold and water remediation of our home after Hurricane Michael.
Upon arrival at the home, the team took immediate action to do the remediation activities in a professional and timely manner.
Zach and Jeff were excellent team leads.
We are appreciative of their services.
About Us
SERVPRO of East Louisville understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened." We have a live person available 24/7/365 to take your phone call. We pride ourselves in excellent customer service and want to make sure you are not spending unnecessary time waiting for someone to return your call after hours.
SERVPRO of East Louisville specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of East Louisville can also mitigate mold and mildew from your home or business.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO.
At SERVPRO of East Louisville we specialize in water mitigation. We have perform over 80 water mitigation jobs a month, or almost a 1000 a year. We have experienced losses caused by sump pump failures, ground water, busted pipes, foundation failures, Ohio River flooding, and much more. 2018 saw a significant amount of losses due to frozen pipes and basement flooding. With the amount of equipment SERVPRO of East Louisville has there is no job is too big. Also, we employee the largest production team in the state, allowing us to tackle any size job big or small. So, when the next event happens we will ready, willing and able to handle the job.
If you would like to schedule service for your home or business, please call today!
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
