Many factors can affect flood risk, including property location and building characteristics. Additionally, there are three flood risk ratings and five flood zone types. When flood damage strikes, trust SERVPRO® for cleanup.

Flood Damage Restoration Services

From leaking pipes to severe flooding, our certified professionals use advanced technology to extract any water, dry your property, and restore it to its pre-loss condition.

  • The #1 Choice in Cleanup and Restoration
  • 24/7 Emergency Service
  • Water extraction, drying, and restoration
  • Ready for any source of water, flood, leak, sewage backup, etc.
  • Specialized technology and techniques

Here to Help® 24/7

SERVPRO of Northeast Wichita
Our Google Reviews
(316) 684-6700
4.6
(144 reviews)

Flood Damage Restoration Services

Record rains make their way into your living room. Water from the upstairs bathroom turns up in a light fixture downstairs. A busted pipe left an inch of water in the basement, with no sign of stopping. Whether flooding comes from a major storm, a minor plumbing problem, or something else, it doesn’t take much water to damage your home.

The longer water sits, the worse the damage and the higher the bill. At SERVPRO®, we respond at any time to quickly take care of your flood emergency. And from water removal and structural drying to mold remediation and contents restoration, we’ll make it “Like it never even happened.”

Our Expert Restoration Process

The moment you call, our team moves quickly to protect your property and begin recovery. We follow a proven, step-by-step process to return your home to its pre-loss condition.

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Assess

We inspect, document, and plan your restoration.

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Mitigate

We act fast to stop damage and protect what matters most.

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Restore

We rebuild and restore your space to pre-loss condition.

Moisture reading and water removal from a basement during Flooded basement cleanup by SERVPRO
Moisture reading and water removal from a basement during Flooded basement cleanup by SERVPRO

Like It Never Even Happened

We can provide water extraction, drying and restoration services to return your property to its pre-loss condition, no matter what kind of flooding you’re facing:  

  • Groundwater flooding 
  • Storm 
  • Pipe burst 
  • Appliance failure 
  • Sewage backup 

With 59+ years of experience, we can handle your flood emergency. And from water removal and structural drying to mold remediation and contents restoration, we’ll make it “Like it never even happened.”

Need Help with a Commercial Property?


When your business suffers water damage, SERVPRO is ready. Our experienced team will get the job done and keep downtime to a minimum. Learn more about our Commercial Restoration Services.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.
A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.   

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.   

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

Knowing where the main water shutoff is located on your property can help prevent water damage to your home or business in an emergency.
Knowing where the main water shutoff is located on your property can help prevent water damage to your home or business in an emergency.

Flood: What You Can Do Right Now

With flooding, knowing what you can do before help arrives can help reduce the damage to your home and cut the restoration costs. Standing water in your home will cause more damage with every passing hour.

  • Get everyone in your household (including pets) away from rising water and to a safe, dry area of the home.
  • Shut off your water source if you know the shutoff valve location and can reach it safely.
  • Turn off your electricity at the main panel, if you can do it without stepping in water.
  • Don’t use electrical appliances or outlets that might‘ve come in contact with water.
  • Move your most valuable items, furniture, and electronics to higher ground if it’s safe.
  • Once the flooding has stopped, take photos of the damage for your insurance claim.

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
144 Reviews
4.6
Leave Us A Review
Samantha Ernst
6 days ago

Charlie, Blaine, and team went above and beyond to ensure that everything was completely dry after our dishwasher leaked into our basement! Grateful for their prompt and thorough response!

Debbie Schultz
11 days ago

I had a fire in my garage that did a lot of damage. My house was full of smoke and black soot on everything. I didn't know where to start or what to do. My insurance agent referred me to Servpro of Northeast Wichita and the day I called Liz, their Project Manager came out right away and looked at the loss. I was worried about the garage door being removed by the fire department and people getting inside. Liz immediately dispatched their Production Manager Carson out to our home and he boarded up our garage the same day. Once insurance cleared our fire Liz, Carey, and Misty came out and they really went to work quickly. They took care of all of our burnt belongings and put together a photo inventory of everything. The next day their demo crew, Carson, Grant, and Bruce and they hauled all of our non-salvaged inventory to the dumpster and they gutted the entire inside of our garage including removing the insulation. Two days later the ladies showed up and they cleaned all of the soot out of the garage. The next 5 days the ladies cleaned every room of our house from ceiling to floor and they cleaned all of our belongings. I was amazed at the fast turn around and how they cleaned everything. The soot was gone, the smell of fire was gone and I was able to return home with my family. We are so very grateful for the team at Servpro of Northeast Wichita. This was a very stressful event in our lives and we would have been lost without their help. They were fast, efficient and really cared about our family. Thank you Liz for taking care of our family and thank you to your entire crew!

Cheryl Rogers
about 1 month ago

Carey was WONDERFUL!!! Kind, understanding and very thorough! Nancy was with her and she was great as well!

Dana Wappelhorst
about 2 months ago

Rodeana at Servpro was excellent to work with. Very prompt, professional and knowledgeable and caring. My cement storage room and my finished carpeted basement were flooded. They got right on it which saved me tremendously. They even worked directly with my insurance co to get claim processed. The basement has no smell issues, no mold, new padding and they were able to save my plush carpet and baseboards. It looks like the damage never happened! I would recommend Rodeana and the Servpro team to everyone.

Emily Kaspar
3 months ago

We had a water leak from our roof that caused damage next to our fireplace. Within an hour of calling, Rodeana was out with a moisture sensor to tell us exactly where the leak was, and was problem solving how to remediate immediately. We were very concerned because our son has severe asthma - her team wasted no time and made sure that there was as dehumidifier, air scrubber, and the cleanest remediation options available right away! Not to mention, this was the week after a huge rainstorm and a few days before July 4th. They didn't miss a beat on making us feel like the top priority, and when you're responding to home issues, having a team like this makes things so much less scary. They were precise and encouraging, and got us a quote that was well under what we thought we'd spend to resolve things. They were professional, communicative, and I can't say enough about how happy we are that the leak is fixed, but even more happy that if we ever have another issue, we have a trusted team to call on!

Reese Wagner
4 months ago

Nothing but great things to say! The estimator, Carson, was an amazing guy, gave us a competitive, fair price for mold removal/remediation work needing to be performed. Servpro was easy to schedule service, informative, personable, and competitive in pricing and quality. I'd highly recommend them for any mold/water remediation needs!

Brian McQuery
5 months ago

Tim is great to work with he explained everything that was going to happen steps by step highly recommend working with him

Patricia Youngman
6 months ago

Nobody ever wants to hear the word “mold” regarding their home, but after receiving a tough report on our lake house, we were stuck. Being 90 minutes outside of Wichita, we struggled to find a company willing to make the trip – until a realtor friend of mine recommended SERVPRO. From the first call, Patrick was incredible. He drove out within a couple days, assessed the situation, and gave us a clear, honest plan. The remediation was extensive, cleanning, and treating the entire crawlspace, wiping down every surface, and cleaning every dish, appliance, and wall. The lake house is our family sanctuary, and Patrick’s team restored it to a healthy, safe environment for our grandson to play in. If you need someone reliable, who does top-tier work, even if you’re off the beaten path, call SERVPRO!

Julie Buechel
7 months ago

We had a very positive experience working with Tim Carr, our project manager from Servpro, during our home remodel. From the beginning, he kept the project organized and moving forward, coordinating contractors, timelines, and materials effectively. Communication was consistent and clear, which made a complex renovation feel much more manageable for us. Tim was responsive to questions, transparent about costs and timelines, and proactive in addressing any issues that arose during construction. His attention to detail and professionalism were appreciated and we would highly recommend Tim to others.

SERVPRO Flood Damage Knowledge Center

How to clean up flood damage in a home?

When a flood emergency occurs in your home, it’s only natural to want to take action immediately. Below are some preliminary steps you can take before we arrive, but only attempt what you can do safely. 

  • Shut off the water source, if possible. If you’re not sure where the water is coming from, we’ll inspect and handle the situation as soon as we arrive. If you don’t know how to shut off the water, contact a plumber to help. 
  • Remove excess water by mopping, blotting, or wiping. This could include flooring and hard surface furniture which has standing water on it. Do not use your household vacuum to remove water, since it could cause damage to the vacuum or be unsafe.  
  • Protect carpet, rugs, drapes, and upholstered items from further damage. Place aluminum foil or parchment paper between furniture and wet carpet or rugs. Remove books, magazines, or other colored items from carpets and rugs. Hang draperies up with coated hangers to avoid contact with wet floors. Remove pillows or cushions from wet upholstered items. 
  • Avoid using electric or electronic items that have come into contact with water. This may include items such as light fixtures, ceiling fans, televisions, or appliances. If there is a possibility that someone else on the property may turn on an electric item that has come in contact with water, consider turning off the power to individual circuits within the power distribution panel of the property. 
What is a flood?

A flood is an overflow of water onto property that should otherwise be dry. Water from flooding doesn’t always come from the same place, and where it comes from matters a lot. Some floods bring in fairly clean water you can begin to deal with carefully. Others carry bacteria and contaminants that can harm your health. That’s why it’s important to know what you’re up against before you start your cleanup.

What are the most common causes of home floods?

Most home floods come from severe weather and storms, plumbing or appliance failures, and sewer backups or rising groundwater. Each source carries different risks, so identifying the cause early helps you respond as effectively as possible.

Is flood damage covered by insurance?

Flood damage may be covered by your insurance policy, but you’ll need to reach out to your agent to get specifics about your particular coverage. Most typical homeowners insurance does not cover flood damage.

How long does it take to fix flood damage?

The time it takes to fix flood damage depends on the severity of the flood. We’ll inspect your home or business and discuss with you the severity of damage and our plan to help return your property back to pre-loss condition. We’ll then work to remove the water that shouldn’t be there using pumps and water extracting equipment. Once the excess water is gone, we use dehumidifiers and other specialized drying equipment to help return the area to its normal moisture level. This is a closely monitored process, with our teams continually making adjustments to equipment to help ensure the area is recovering as quickly and as safely possible.

How dangerous is a flood?

Other than the environmental hazards, all natural flood water is classified as category 3 water damage. Category 3 water damage is defined as “Grossly unsanitary water containing pathogenic agents, arising from sewage or other contaminated water sources and having the likelihood of causing discomfort or sickness if consumed or exposed to humans.” Category 3 water damage is considered grossly contaminated. It may also be called “black water.” 

What should you do if your house floods?

The most important thing to do is to move your family to safety. Next, shut off the water source and electricity if you can do so safely and avoid contact with standing water. Then call a professional water damage restoration company right away to begin the water extraction process.

Are sandbags helpful during a flood?

Sandbags are helpful for slowing and redirecting slow-moving water up to two feet deep, but they do not stop water completely. Do not rely on sandbags to counteract flood damage.

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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