Emergency Water Extraction & Structural Drying Services

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  • 24/7 Emergency Water Removal 
  • Advanced Water Inspection, Extraction, and Drying Equipment 
  • Residential and Commercial Water Damage Restoration Near You

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SERVPRO of Porter County
Our Google Reviews
(219) 476-1883
4.6
(28 reviews)

Trusted Water Extraction and Structural Drying Specialists

From a small pipe leak to catastrophic flooding, water can damage the foundation, floors, and walls of your home or business, not to mention the belongings inside. And mold growth can begin in a couple days.   

There’s not a minute to lose. Quick response can keep a bad, potentially hazardous situation from getting worse. At SERVPRO, water extraction (also known as water removal) is a key part of our water damage restoration process. Using powerful pumps and truck-mounted vacuum units, we can quickly remove hundreds or thousands of gallons of water.  

From there, structural drying begins. Using the latest drying systems, from targeted heat to controlled airflow, we’ll make sure your property is dried to the industry standard to maintain structural stability and avoid further damage.

Why Water Extraction and Structural Drying?

Water extraction is exactly what it sounds like: removing excess water from your home or business after a water emergency like a flood, leak, or backup. Structural drying removes any excess, hidden moisture that has been absorbed by structural components throughout the home.  Water extraction and structural drying are essential to:

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Prevent Mold Growth

Mold can start growing in just 24 to 48 hours. Once that growth begins, spores can spread quickly, leading to health risks and expensive cleanup and restoration.

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Minimize Structural Damage

Standing water can weaken the structural integrity of your home or business. This can make your floors, walls, and ceilings warp, deteriorate, and even collapse. Structural repairs can be extremely expensive and disruptive.

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Prevent Odors

Thoroughly drying your home after water damage will reduce the chances of unhealthy mold and mildew, along with the persistent musty smells that come with them. 

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Preserve Your Belongings

After a water-related event, your furniture, electronics, valuables, and important papers can be damaged or ruined. It’s important to get the contents of your home out of harm’s way.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.
A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process  

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.    

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.    

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
28 Reviews
4.6
Leave Us A Review
Coke Scorpion
4 months ago

Jay and Micaela did an awesome job! They explained the situation well. I would highly recommend them!!

Sandra Van Curen
4 months ago

Post fire cleaning and restoration process that I had no experience with, was so much more work and preparation than I could have imagined. They worked so hard and did a great job clearing out everything, cleaning, and getting house ready for the restoration. Very professional, available, and knowledgeable. Thank you, Micaela and Brandon

Kaley Reed
6 months ago

We had them come out and quote us on smoke removal smell from one of our rental units that had a smoker in it. They came out with a seconds notice and got us our quote fast so we could get our unit back up and running in no time. Their quote was very reasonably priced as well!! Great company to work with!! Highly recommend for all your restoration needs!

Anthony L
9 months ago

This review is for mitigation services only - I had a water back up due to sump pump failure which caused standing water around my sump pit, and flooded drain tiles leading to backed-up water seeping into my foundation creating wet carpet and underlayment on my whole lower level. I Called Serv pro and they had a team sent out immediately within an hour of me calling them. The mitigation crew of Jay and Cristiano arrived and were nothing but friendly and professional. They performed and documented an initial water damage assessment and over the next two days, they moved all of my furniture around to rip up and tear out all the wet underlayment while "floating" or venting the carpet with fans in all areas. They took apart all of the baseboard to inspect for damage and to spray with mold and mildew resistant chemicals. They also made sure to poke pilot holes to ensure there was no wet insulation or unseen damage. Throughout, Jay and Cristiano were very kind and professional, now we are onto the re-construction phase - hopefully an equal level of customer service will be experienced.

Ron Furman
12 months ago

Courteous,professional hardworking so I definitely will call them back when I need them

Emily Morlock
about 1 year ago

Brian and Bill were incredible to work with. From the beginning they were very understanding and helpful with our situation. They accommodated us perfectly and rebuilt our basement better than we could have hoped. Through the entire process they maintained excellent communication and kept us up to date on the process. It was a pleasure to have them repair our home. Here is some before and after! We will be contacting for more business!!

Robert Howard
over 1 year ago

Did a great job of water remediation. Took our area rug for cleaning and lost it. This happened back in March and they still are giving us the runaround about what they are going to do for us. We got a check to cover the replacement of our rug. Overall a pleasant experience

Marion Paczkowski
about 2 years ago

Our team of, Linda, Marie & Danielle were fantastic. They were professional, on time & friendly! I would definitely recommend them to anyone.

Tiffany Schreck
over 2 years ago

We had two separate water losses occur during Mother's Day weekend. As soon as we got the claim going with insurance and contacted Servpro, Nicole came out right away to assess the situation and worked directly with our insurance adjuster. Nicole immediately had her team member Maria call me on when was a good time to come out and set up fans and dehumidifiers to dry out our basement. Each step thereafter to removing any damage was explained to us and Nicole and Maria were fantastic at addressing any questions and concerns we had along the way. They both communicated with us well and set our mind to ease during a stressful situation. The whole Servpro team did a great job! We are very pleased with the team and how helpful and efficient they were in getting the job done. I'd leave more than 5 stars if I could!

SERVPRO Water Extraction & Structural Drying Knowledge Center

What equipment does SERVPRO use for water extraction?

When it comes to water extraction, SERVPRO technicians have both the very latest and the tried-and-true at their disposal: 

  • Moisture detectors, hygrometers, and other meters measure the extent of moisture saturation. 
  • Infrared cameras find “hidden” water behind walls and ceilings. 
  • Submersible and gas-powered pumps are used for continuous pumping of high-level water. 
  • Truck-mounted and portable extraction units perform efficient water removal. 
After water damage, how long does it take for mold to grow?

It’s important to begin water extraction and drying immediately, since mold growth can begin just 24-48 hours after water was introduced to your home.

What’s a sump pump and what does it do?

A sump pump is a mechanical pump, often placed in a basement or crawlspace, to remove water as it accumulates in a sump pit. As the water level rises, it trips a float switch, turns on the pump, and sends the excess water away from the structure. Sump pumps help keep your basement dry and protect your home from water damage.

How long does water extraction take?

In most residential cases, water extraction takes one to three days. It depends on factors such as: 

  • The water source 
  • The amount of water 
  • How much of the home is affected 
  • Affected materials in the home like carpet, furniture, and drywall
What drying equipment does SERVPRO use?

SERVPRO technicians use industrial-grade dehumidifiers to help prevent secondary water damage like swelling and warping of floors, walls, and furniture. They use high-speed air movers to create airflow across walls, carpets, pads, and furniture, in order to accelerate the evaporation of moisture. Moisture mapping is also used to locate hidden areas that need drying. 

After water removal, how long does it take to dry out a home?

The drying process begins after standing water is removed. Drying typically takes three days to a week. But it can take longer, depending on:  

  • Type of material: wood, drywall, and other porous materials soak up more moisture and take longer to dry.  
  • Humidity levels: the higher the humidity, the longer the drying time.  
  • Saturation level: If the home is heavily saturated, drying will take longer (giving mold a chance to grow).  
Is structural drying needed after a small leak?

The amount of water you see may not be the entire picture. What’s important is not just the amount, but where the water went. A small amount of water that enters a wall, cabinetry, or flooring is often harder to detect and completely dry. Over time, that small amount of moisture can weaken the supporting materials in your home.

Should I open my windows to help with structural drying?

When the outside air is too humid, or the property needs to be kept secure, it’s best to keep the windows closed. In the case of a more humid area, such as Florida, opening windows might increase the drying time. 

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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