Shae Schmitt
Our basement flooded on 7/7/2026, and Servpro did an amazing job with the initial water mitigation and teardown. While the rebuilding process hit some frustrating communication delays, the franchise owner, Phil personally stepped in to resolve our concerns. He took full accountability, offered great solutions, and ensured the final repairs and carpet work were completed to our total satisfaction by 11/6/2026. We truly appreciate Phil taking ownership to make things right.












