Meet Our Team
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SERVPRO of Rockford
Eidany "Dany" Pasadas
Introducing Eidany Pasadas, aka Dany! Dany has been with us FOREVER! He is our production manager, and the one leading crews out on job sites, typically. He chose SERVPRO because of the opportunities it gives to meet new people, and the environments those interactions create each time he meets someone new. He feels the owners are very knowledgeable and supportive, and has enjoyed his time with them over the years. (It’s always fun for us watching him when Charlie is showing him how to break things apart and put them back together).
When Dany is not working, he likes to go fishing, bowling, or throwing darts. You can also find him behind the grill (he’s an excellent grill master), or just doing outdoor things (especially with his granddaughter)! We were also told to make note he likes football, especially when the packers are playing!
We enjoy having Dany on our team! Make sure you say “hi” if you see him out and about!
Jaime Young
This, is Jaime! She is our Job File Coordinator, she is charge of estimates, job coordinating (shocking with her title, right), and keeping us on track for job processing! She started as a technician with SERVPRO before she was promoted to crew chief. Jaime's entire working career has been very hands on. She has been in the auto industry, construction, she's CNC certified, CAD certified, and even spent time in shipping and receiving! Wow! She says one of the things that she likes here is the constant evolving. She loves to learn, and has made sure she's learned as much as she can about everything she can here!
When she's not busting her butt for us, she likes to spend time with her son. They spar together (kickboxing, wrestling, and boxing), and hunt. She likes hunting, fishing and camping, and you could also find her with her nose in a book or drawing! She loves Spanish food (but it has to be homemade), and she couldn't tell us what her favorite movie was because she owns over 1300!
Lisa Zupon
We would like to introduce you to Lisa! I'm sure some of you have run into her at community events, or had the pleasure of her stopping by your office! She is our amazing marketer! She has been with us for about a year and a half now. Did you know she started as a technician? She knows the ins and outs of everything we do!
Here's some fun facts! She was a teacher before she sought us out, she taught American History and Language in Belvidere (8th grade). She can wiggle her ears. Her favorite book is Power of Now. She likes music from the 50's to the 80's. And, when I asked her what her favorite food was, she told me she likes her steak medium rare and with potatoes!
We love having her on our team! Be sure to introduce yourself the next time you see her!
What our
customers are saying
Good communication - prompt response.
The service persons where great! Very professional and kept us informed of the progress throughout the service time.
Very pleased, prompt service, very professional.
Actually, they were great, totally impressed how fast they got here when it first happened.
The SERVPRO team did an excellent job! Any time anything happens at my home I will be sure to call the SERVPRO team!
They went above and beyond to keep me informed of the process and why they were doing everything. They were so understanding of my feelings and compassionate.
"They made a devastating situation a bit less painful. When faced with something like this, it is overwhelming and don't know where to start. We called and Charles met us at the house within the hour and it has been downhill since then for us (in a good way). He and his crew has taken care of everything. We are more than pleased with the results and will recommend SERVPRO to anyone we meet who needs. We would definitely use them again, but hopefully we won't need this kind of service again."
I appreciate the prompt service and the quick clean up of the area.
They were timely and flexible with our schedule. The called me a number of times throughout the process.
Good communication - prompt response.
The service persons where great! Very professional and kept us informed of the progress throughout the service time.
Very pleased, prompt service, very professional.
Actually, they were great, totally impressed how fast they got here when it first happened.
The SERVPRO team did an excellent job! Any time anything happens at my home I will be sure to call the SERVPRO team!
They went above and beyond to keep me informed of the process and why they were doing everything. They were so understanding of my feelings and compassionate.
"They made a devastating situation a bit less painful. When faced with something like this, it is overwhelming and don't know where to start. We called and Charles met us at the house within the hour and it has been downhill since then for us (in a good way). He and his crew has taken care of everything. We are more than pleased with the results and will recommend SERVPRO to anyone we meet who needs. We would definitely use them again, but hopefully we won't need this kind of service again."
I appreciate the prompt service and the quick clean up of the area.
They were timely and flexible with our schedule. The called me a number of times throughout the process.
About Us
At SERVPRO of Rockford, we understand that disasters can strike at any time, day or night. We provide a 24/7 emergency hotline staffed by trained professionals who can quickly assess the situation and dispatch our team to your location. Our team is committed to being faster to any size disaster, ensuring that we can quickly respond to emergency situations and minimize the damage to your property.
We specialize in providing mitigation and remediation services for both residential and commercial properties affected by water, fire, smoke, or other causes of damage. Our team is equipped to handle jobs of all sizes, from small residential incidents to large commercial losses. We arrive on the scene with state-of-the-art equipment and tools that enable us to begin the mitigation and remediation process immediately.
Our team is highly trained and certified, with years of experience in handling all types of mitigation and remediation emergencies. We work closely with our clients to develop a customized plan that meets their specific needs, ensuring that we provide a comprehensive and effective solution that restores their property to pre-loss condition.
At SERVPRO of Rockford, we are committed to delivering the highest standards of quality and customer satisfaction. We understand the importance of responding quickly, especially in cases of water or fire damage, where time is of the essence. Our team is dedicated to being there for you when you need us most, ensuring that you can get back to your daily life as soon as possible.
