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Grant & Alissa Nitzsche, Marcus A. & Tracy L. Smith, Yonas A. Hagos
Grant & Alissa Nitzsche, Marcus A. & Tracy L. Smith, Yonas A. Hagos
Owners of SERVPRO of Rockford

About Us

SERVPRO of Rockford is available anytime you need help, 24 hours a day, including weekends and holidays. Call us for your residential and commercial cleanup, repair, and construction service needs.

Here to Help® 24/7

SERVPRO of Rockford

(815) 964-0599
Leave us a review
(815) 964-0599

About Us

At SERVPRO of Rockford, we understand that disasters can strike at any time, day or night. We provide a 24/7 emergency hotline staffed by trained professionals who can quickly assess the situation and dispatch our team to your location. Our team is committed to being faster to any size disaster, ensuring that we can quickly respond to emergency situations and minimize the damage to your property. 

We specialize in providing mitigation and remediation services for both residential and commercial properties affected by water, fire, smoke, or other causes of damage. Our team is equipped to handle jobs of all sizes, from small residential incidents to large commercial losses. We arrive on the scene with state-of-the-art equipment and tools that enable us to begin the mitigation and remediation process immediately.

Our team is highly trained and certified, with years of experience in handling all types of mitigation and remediation emergencies. We work closely with our clients to develop a customized plan that meets their specific needs, ensuring that we provide a comprehensive and effective solution that restores their property to pre-loss condition.

At SERVPRO of Rockford, we are committed to delivering the highest standards of quality and customer satisfaction. We understand the importance of responding quickly, especially in cases of water or fire damage, where time is of the essence. Our team is dedicated to being there for you when you need us most, ensuring that you can get back to your daily life as soon as possible.

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Service Area

Rockford, IL

Certifications

  • WRT - Water Damage Restoration Technician
  • RRRP - Lead-Based Paint Activities and Renovation

What our
customers are saying

Good communication - prompt response. 

Dean
Rockford

The service persons where great! Very professional and kept us informed of the progress throughout the service time.

J.C.
Belvidere

Very pleased, prompt service, very professional. 

Marie
Rockton

Actually, they were great, totally impressed how fast they got here when it first happened.

Nick
Winnebago

The SERVPRO team did an excellent job! Any time anything happens at my home I will be sure to call the SERVPRO team!

Linda
Poplar Grove

They went above and beyond to keep me informed of the process and why they were doing everything. They were so understanding of my feelings and compassionate.

L. M.
Rockford

"They made a devastating situation a bit less painful. When faced with something like this, it is overwhelming and don't know where to start. We called and Charles met us at the house within the hour and it has been downhill since then for us (in a good way). He and his crew has taken care of everything. We are more than pleased with the results and will recommend SERVPRO to anyone we meet who needs. We would definitely use them again, but hopefully we won't need this kind of service again."

J. B.
Byron

I appreciate the prompt service and the quick clean up of the area.

D.J.
Rockford

They were timely and flexible with our schedule. The called me a number of times throughout the process.

A. P.
Rockford

Good communication - prompt response. 

Dean
Rockford

The service persons where great! Very professional and kept us informed of the progress throughout the service time.

J.C.
Belvidere

Very pleased, prompt service, very professional. 

Marie
Rockton

Actually, they were great, totally impressed how fast they got here when it first happened.

Nick
Winnebago

The SERVPRO team did an excellent job! Any time anything happens at my home I will be sure to call the SERVPRO team!

Linda
Poplar Grove

They went above and beyond to keep me informed of the process and why they were doing everything. They were so understanding of my feelings and compassionate.

L. M.
Rockford

"They made a devastating situation a bit less painful. When faced with something like this, it is overwhelming and don't know where to start. We called and Charles met us at the house within the hour and it has been downhill since then for us (in a good way). He and his crew has taken care of everything. We are more than pleased with the results and will recommend SERVPRO to anyone we meet who needs. We would definitely use them again, but hopefully we won't need this kind of service again."

J. B.
Byron

I appreciate the prompt service and the quick clean up of the area.

D.J.
Rockford

They were timely and flexible with our schedule. The called me a number of times throughout the process.

A. P.
Rockford

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©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.