About Us
Here to Help® 24/7.
SERVPRO of Rockford
National Call Center
1-800-SERVPROAbout Us
Since 2005 SERVPRO of Rockford has been owned by Mary Jo and Charlie Hare. They are a local family that has lived in the Rockford area for many years. With their knowledge of local businesses and the community, they have been able to provide quality services to their customers.
SERVPRO of Rockford is certified by the IICRC and has a trained staff to help you in the face of a disaster. Whether it happens to be your house or your business we will provide timely professional assistance.
We take the time to provide training to our employees and pride ourselves in saving everything that we can when there is a loss. No one is prepared when a disaster strikes and is unprepared for the emotions and stress that come with it. We take the time to sit down with our customers to explain the remediation or mitigation process so they have peace of mind. We answer any questions to the best of our ability, or make sure to get them the answers they need in a timely fashion.
SERVPRO of Rockford has the resources to assist customers in their time of need. Feel free to call us and ask us about our company or services, we will be happy to provide answers!
Service Area
Certifications
- OSHA - 10-hour General and/or Construction Industry Training Program
- RRRP - Lead-Based Paint Activities and Renovation
- FSRT - Fire & Smoke Damage Restoration Technician
- RRT - Carpet Repair & Reinstallation Technician
- ASD - Applied Structural Drying Technician
- ECTP - Employee Certification Training Program
- IICRC Certified Firm
- Master Fire & Smoke Restorer
- OCT - Odor Control Technician
- HST - Health and safety Technician
- JWR - Journeyman Water Restorer
- JTC - Journeyman Textile Cleaner
- AMRT - Applied Microbial Remediation Technician
- WRT - Water Damage Restoration Technician
- UFT - Upholstery & Fabric Cleaning Technician
- CCT - Carpet Cleaning Technician
Payment Info
The following cards are accepted:Awards
- Rockford Chamber Small Business of the Year
- Woman Business Owner of the Year
- AFP Rockford Community Volunteer of the Year
Affiliations
- Cosmopolitan Club
- Advantage Power Network
- BNI - Forest City Chapter
- Rockford Network of Professional Women (RNPW)
- BBB (Better Business Bureau)
- Women of Today's Manufacturing
- Belvidere Chamber of Commerce
- ADMIT Network
- Circle of Change
- Rockford Chamber of Commerce
- The Parks Chamber of Commerce
- Oregon Chamber of Commerce
- Girl Scouts of Northern Illinois
- Rockford Heritage Kiwanis
- Womanspace
- Ethnic Heritage Museum
- Rockford Art Museum / Greenwich Village Art Fair
- Midway Village Museum Center
- KNIB - Keep Northern Illinois Beautiful
- Northern Public Radio - WNIU / WNIJ
- Cleaning and Restoration Certification – IICRC
- Family Counseling Services
- Salsa Business Network
- Stateline Chamber of Commerce
- YWCA
What our
customers are saying
From my initial call to the office til the completion of the job, everyone was very courteous and informative. TJ informed us of what he was going to do and the expected results/benefits. He answered all of our questions.
Good communication - prompt response.
Francesco & Dany were always polite and friendly. I had no qualms with them being in the house while I was at work. They made a stressful time easier to get through!
"They made a devastating situation a bit less painful. When faced with something like this, it is overwhelming and don't know where to start. We called and Charles met us at the house within the hour and it has been downhill since then for us (in a good way). He and his crew has taken care of everything. We are more than pleased with the results and will recommend SERVPRO to anyone we meet who needs. We would definitely use them again, but hopefully we won't need this kind of service again."
Excellent job!!! Great crew!!! Terrific team!!! Thank you!!!
They went above and beyond to keep me informed of the process and why they were doing everything. They were so understanding of my feelings and compassionate.
Actually, they were great, totally impressed how fast they got here when it first happened.
Thanks for your prompt response and friendly service.
There is nothing that could be improved upon. I received exceptional treatment & service from my team. I felt they were MY team - they made me feel as they were there exclusively for me.
From my initial call to the office til the completion of the job, everyone was very courteous and informative. TJ informed us of what he was going to do and the expected results/benefits. He answered all of our questions.
Good communication - prompt response.
Francesco & Dany were always polite and friendly. I had no qualms with them being in the house while I was at work. They made a stressful time easier to get through!
"They made a devastating situation a bit less painful. When faced with something like this, it is overwhelming and don't know where to start. We called and Charles met us at the house within the hour and it has been downhill since then for us (in a good way). He and his crew has taken care of everything. We are more than pleased with the results and will recommend SERVPRO to anyone we meet who needs. We would definitely use them again, but hopefully we won't need this kind of service again."
Excellent job!!! Great crew!!! Terrific team!!! Thank you!!!
They went above and beyond to keep me informed of the process and why they were doing everything. They were so understanding of my feelings and compassionate.
Actually, they were great, totally impressed how fast they got here when it first happened.
Thanks for your prompt response and friendly service.
There is nothing that could be improved upon. I received exceptional treatment & service from my team. I felt they were MY team - they made me feel as they were there exclusively for me.