Specialty Cleaning Services
When your home or business needs specialized cleaning, our trained technicians are Here to Help®.
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Cleaning Services
- Highly-Trained Restoration Technicians
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7
Service Areas
Your Local Specialty Cleaning Company
Our team of experienced professionals can safely clean your property using advanced technology with care and compassion. Our professionals follow all applicable laws and safety guidelines. Our specialty cleaning services include:
- Air duct and HVAC cleaning
- Biohazard and crime scene cleanup
- Virus and Pathogen cleaning
- Document Restoration
- Odor Removal
- Graffiti and vandalism cleaning
Services We Provide
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Air Duct Cleaning and HVAC Service
Keeping your air ducts and HVAC ducts in top condition is an important part of preserving the comfort and functionality of your residence or business. We provide air duct and HVAC duct cleaning so you can help ensure you are providing quality air to your family and employees.
- Allergen, pollen, and other contaminant removals
- Dirt, dust, and debris removal
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Biohazard Removal and Crime Scene Cleanup
If a crime scene, accident, or other event leaves biohazards present, our team will respectfully and carefully clean the space using the required standards.
- Blood and body fluid
- Hoarding cleanup
- Death and suicide
- Chemical, tear gas, pepper spray residue
- Illicit substances (services vary)
- Fire extinguisher residue
Sewage Cleanup
Sewage backups are stressful and hazardous. They can cause significant damage and often contain harmful viruses, bacteria, and other microbes. Sewage backups should be considered a true emergency. With specialized training and equipment, SERVPRO offers:
- 3 Stage Professional Remediation Process
- 24/7 Emergency Response
- Streamlined Insurance Process
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Viruses & Pathogens Cleaning
Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.
Packout and Contents Restoration
Fire, floods, storms and other events damage more than just your home or business. They can damage what’s inside it, everything from furniture and appliances to family heirlooms or important business documents. We immediately transport all contents to our secure storage and restoration facility where they’re inventoried, cleaned and repaired, and stored until they’re ready to return.
Document Restoration Services
When your home or business experiences water and fire damage, or perhaps mold or biohazard dangers, your documents may become compromised. Our document restoration service may help salvage your valued items, including;
- Photograph restoration
- Certificate restoration
- Financial document restoration
- Vital document restoration
Odor Removal Service
When your home or business is struck by an unpleasant odor, our team will use proprietary cleaning solutions, techniques, and equipment to ensure your property gets back to smelling fresh.
- Mold smell removal
- Fire smoke odor removal
- Cigarette and cigar smoke removal
- Pet odors and more
Vandalism Cleanup and Graffiti Removal Service
When vandalism or graffiti strikes your home or business, our professionals are prepared to handle all levels of damage. Our professional team will arrive onsite and immediately begin the cleanup and restoration process. Our professionals remediate spray-painted graffiti from walls, and can also clean:
- Driveway and walkway cleaning
- Asphalt and concrete cleaning
- Metal, masonry, brick, and stone cleaning
- Glass, plastic, wood cleaning
What our
customers are saying
I had the misfortune of having a water leak in my Eagle Ridge Townhouse which caused extensive damage to my main floor. The leak was caused by a faulty shut off valve and the water ran for about 3 weeks which was the last time I was up to Galena. I came up on Friday night to relax and have fun for memorial weekend. What a mess I walked in to. I State Farm recommended Servpro for the clean up process. I called them Saterday morning at 8 am. Three Servpro trucks pulled up 3 hours later. Don Haysiette was the Project Director and Rocky was his lead supervisor. They took over, calmed me down and made the whole clean up process stress free. In my opinion, they are what customer service and customer satisfaction is all about. I would not hesitate to recommend them to anyone. People make the company successful and Servpro should be extremely happy to have people like Don And Rocky representing them. I cannot say thank you enough.
SERVPRO did an amazing job after my home flooded—twice in just 9 weeks. From the moment Don and his team arrived they were incredibly professional, respectful, kind, friendly and easy to work with during a very stressful time. Their expertise and efficiency was remarkable. They removed all flooring and wet sheetrock in about 7 hours, which was truly impressive and helped prevent further damage. Their efficiency, communication, and friendly attitude made all the difference. Thank you Don & his crew!! Highly recommend!!
Don and his team were great! They were timely and did a great job. Don was knowledgeable and always kept me informed on the process and the next steps. Would recommend Servpro to anyone!
I called on a Friday at 11:45 am after a 7" rain Thursday evening. I was pretty sure I wouldn't see anybody until Monday. My call was returned at noon and I had 2 ServPro guys at my house by 12:35!! After a review of the situation (water in a finished basement) and a guess for the cause, they immediately set to work. More help was brought in and by 4:20 in the afternoon, the damage had been removed and the drying process begun. Staff arrived at appointed times on Saturday and Sunday to check equipment and check the progress. Monday morning, equipment was removed and clean up completed. While I'm not happy that the basement flooded and I'm left with many projects ahead, I'm glad the ServPro guys were there to make the initial clean up quite a bit less stressful. It was much, much more of a project than I could handle or even had equipment to try! Don Hayslette from the Rockford area was the project manager. Thank you, buddy! Competent, knowledgeable, empathetic and kind.....just what you need when problems come your way. Got a problem? Call ServPro!!!
I absolutely loved the work done by Servpro. Not only was the job they did absolutely fantastic Roger and his whole team were very nice, courteous, respectful, professional and dare I say total rockstars! Any issue I had was resolved immediately and with a smile. I would highly recommend you use Servpro for any restoration project or water damage you may have. They literally can handle just about any job. Every single guy that was sent to my home for the various stages were so nice and polite. They were also very skillful. If I could have given them more stars I would. Gold stars across the board! Thank you so much Roger and your team!
Great people to work with,nice staff and they got the job done and in a great time frame,would highly recommend them
Jose was very professional and on time with everything, he responded quickly with an estimate and started the next day with fans, mold removal, plaster removal, insulation removal and overall remediation. His crew was respectful, kind, and always on time. They were helpful when moving the furniture and items that needed to be protected, his crew worked very hard and performed clean and professional painting, drywall installation, mold removal, plaster removal, trim replacement, and insulation replacement. I would use their services again and have praised their work ethics and professional completion to my fellow teachers. Steve
The ceiling of the kitchen in my first floor apartment was recently destroyed due to a leak in the apartment above mine. Not only was the kitchen ceiling destroyed, but the carpet in my living room and hallway were also completely soaked. My apartment manager contacted Servpro to deal with the water damage. I found them to be extremely efficient, professional, knowledgeable, courteous, and friendly! I was impressed with their work ethic and their thoroughness. I would highly recommend this company to anyone who has to deal with problems similar to mine!
I was very impressed with excellent work done by Serv Pro. Not only were the employees masterful in the difficult task that my water problem in my lower level entailed but they were also very courteous, friendly men always arriving on time and continuously put much effort in all they did. All was greatly appreciated.
