Fire Damage Restoration Services
24/7 Emergency Fire Service
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Fire Cleanup
- Highly-Trained Fire Restoration Technicians
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7
Service Areas
Your Local Fire Restoration Company
Residential Fire Damage Restoration
When fire damage happens, our fire and water damage restoration team will use advanced technology and cleaning protocols to safely clean and repair your home.
- Board-up and roof tarping service
- Assessment of fire and smoke damage
- Water removal and drying (if present)
- Removal of soot and smoke odor
- Clean all restorable items
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Commercial Fire Damage Cleanup and Restoration
When a fire damages your business or commercial property, our fire damage and large-loss specialists are equipped to handle smoke and fire damage in all types of commercial spaces to minimize disruption.
- Water removal from firefighting efforts
- Smoke damage and soot removal
- Commercial cleaning including carpet, upholstery, and window treatments
- Commercial large loss services
Soot and Odor Inspections
A comprehensive fire inspection allows our team to identify any soot damage in your home or business—and the source of any lingering odors related to the fire.
Board-Up and Roof Tarping Services
If a fire damages your roof, walls, or windows, it’s critical to secure and protect your home or business from further exposure to the elements.
- Our quality roof tarp service helps protects your property from further damage
- Our board-up services help to secure your property from weather, animals, and illegal entry
Odor Removal
When your home is struck by an unpleasant odor, our team will use proprietary cleaning solutions, techniques, and equipment to ensure your property gets back to smelling fresh.
- Mold smell removal
- Fire smoke odor removal
- Cigarette and cigar smoke removal
- Pet odors and more
Packout and Contents Restoration
A fire doesn’t just damage your property—it can impact the things that matter most to you. From furniture and appliances to family keepsakes and important business records, SERVPRO of Rockford is here to help protect and restore your belongings.
We can transport belongings to our secure storage and restoration facility where needed services are provided and stored. Once your contents are ready, we return them to you so you can start getting life back to normal.
What our
customers are saying
I had the misfortune of having a water leak in my Eagle Ridge Townhouse which caused extensive damage to my main floor. The leak was caused by a faulty shut off valve and the water ran for about 3 weeks which was the last time I was up to Galena. I came up on Friday night to relax and have fun for memorial weekend. What a mess I walked in to. I State Farm recommended Servpro for the clean up process. I called them Saterday morning at 8 am. Three Servpro trucks pulled up 3 hours later. Don Haysiette was the Project Director and Rocky was his lead supervisor. They took over, calmed me down and made the whole clean up process stress free. In my opinion, they are what customer service and customer satisfaction is all about. I would not hesitate to recommend them to anyone. People make the company successful and Servpro should be extremely happy to have people like Don And Rocky representing them. I cannot say thank you enough.
SERVPRO did an amazing job after my home flooded—twice in just 9 weeks. From the moment Don and his team arrived they were incredibly professional, respectful, kind, friendly and easy to work with during a very stressful time. Their expertise and efficiency was remarkable. They removed all flooring and wet sheetrock in about 7 hours, which was truly impressive and helped prevent further damage. Their efficiency, communication, and friendly attitude made all the difference. Thank you Don & his crew!! Highly recommend!!
Don and his team were great! They were timely and did a great job. Don was knowledgeable and always kept me informed on the process and the next steps. Would recommend Servpro to anyone!
I called on a Friday at 11:45 am after a 7" rain Thursday evening. I was pretty sure I wouldn't see anybody until Monday. My call was returned at noon and I had 2 ServPro guys at my house by 12:35!! After a review of the situation (water in a finished basement) and a guess for the cause, they immediately set to work. More help was brought in and by 4:20 in the afternoon, the damage had been removed and the drying process begun. Staff arrived at appointed times on Saturday and Sunday to check equipment and check the progress. Monday morning, equipment was removed and clean up completed. While I'm not happy that the basement flooded and I'm left with many projects ahead, I'm glad the ServPro guys were there to make the initial clean up quite a bit less stressful. It was much, much more of a project than I could handle or even had equipment to try! Don Hayslette from the Rockford area was the project manager. Thank you, buddy! Competent, knowledgeable, empathetic and kind.....just what you need when problems come your way. Got a problem? Call ServPro!!!
I absolutely loved the work done by Servpro. Not only was the job they did absolutely fantastic Roger and his whole team were very nice, courteous, respectful, professional and dare I say total rockstars! Any issue I had was resolved immediately and with a smile. I would highly recommend you use Servpro for any restoration project or water damage you may have. They literally can handle just about any job. Every single guy that was sent to my home for the various stages were so nice and polite. They were also very skillful. If I could have given them more stars I would. Gold stars across the board! Thank you so much Roger and your team!
Great people to work with,nice staff and they got the job done and in a great time frame,would highly recommend them
Jose was very professional and on time with everything, he responded quickly with an estimate and started the next day with fans, mold removal, plaster removal, insulation removal and overall remediation. His crew was respectful, kind, and always on time. They were helpful when moving the furniture and items that needed to be protected, his crew worked very hard and performed clean and professional painting, drywall installation, mold removal, plaster removal, trim replacement, and insulation replacement. I would use their services again and have praised their work ethics and professional completion to my fellow teachers. Steve
The ceiling of the kitchen in my first floor apartment was recently destroyed due to a leak in the apartment above mine. Not only was the kitchen ceiling destroyed, but the carpet in my living room and hallway were also completely soaked. My apartment manager contacted Servpro to deal with the water damage. I found them to be extremely efficient, professional, knowledgeable, courteous, and friendly! I was impressed with their work ethic and their thoroughness. I would highly recommend this company to anyone who has to deal with problems similar to mine!
I was very impressed with excellent work done by Serv Pro. Not only were the employees masterful in the difficult task that my water problem in my lower level entailed but they were also very courteous, friendly men always arriving on time and continuously put much effort in all they did. All was greatly appreciated.
