Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Piatt / DeWitt Counties

Our Google Reviews
(217) 935-2992
4.9
(17 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Piatt / DeWitt Counties we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Prompt, detailed attention to our home.  We have fur young children so it was important to us that everything was back the way it was.  technicians were very thorough and got to our home back to safe and dry.

Tim Knox
Clinton

SERVPRO of Clinton did a great job on my bathroom.  I had a toilet overflow and I had water everywhere.  We got the mess cleaned up quick and then set up drying equipment.  The water had already damaged the floor in the bathroom, so we had to strip it.  However, the carpet in the adjoining rooms were saved.  A couple days of drying and we were good to go.  It could have been much worse.  I'm glad they were there for advice and equipment on their truck.

Darren Korneman
Clinton

We had a major accident/flood at our home.  Our custom hardwood floors took major damage as well as the sub floor.  Rich and his crew worked hard to help us.  we were able to save the floors and our home.  The situation was fixed and we couldn't be happier with the service and work.  Rich did all the leg work with the insurance company to get things covered as well.  I would recommend them at any time to anyone for their hard work.

Erik Forsberg
Clinton

Great experience.  They were on time and did exactly what they said they would do.

Scott G.
Springfield

Great job, polite, and worked with my schedule.

Brian Nettleton
Heyworth

I was very impressed with the politeness and the promptness of everyone I dealt with at SERVPRO. Every question was answered and the crew was very polite and understanding of my needs and distress. Each person I talked to was kind and tried the out my mind at ease while I dealt with e flooding in my basement, and my call were always taken. 

Erica Rudolph
Monticello

We were very impressed that not a single foul word or off-color remark was heard. Our recommendations for SERVPRO are to continue with the professionalism that we have seen throughout this process. They were polite, carrying, and very knowledgeable about their job and know how to apply their knowledge to their work. 

Mary Sarbaugh
Rantoul

We had a water leak from the roof at the Moore Museum, a historic house does leak from time to time.  The water reached four of our vintage rugs so we contacted SERVPRO.  Terry came over right away and picked the rugs up to clean at their place of business.  The rugs came back nice and clean and were ready for opening day!  Thank-you SERVPRO!

Moore Historical Society
Clinton

We had flooding in our basement numerous times and SERVPRO came out right away and got everything cleaned up nicely.

Libby Cross
Clinton

Prompt, detailed attention to our home.  We have fur young children so it was important to us that everything was back the way it was.  technicians were very thorough and got to our home back to safe and dry.

Tim Knox
Clinton

SERVPRO of Clinton did a great job on my bathroom.  I had a toilet overflow and I had water everywhere.  We got the mess cleaned up quick and then set up drying equipment.  The water had already damaged the floor in the bathroom, so we had to strip it.  However, the carpet in the adjoining rooms were saved.  A couple days of drying and we were good to go.  It could have been much worse.  I'm glad they were there for advice and equipment on their truck.

Darren Korneman
Clinton

We had a major accident/flood at our home.  Our custom hardwood floors took major damage as well as the sub floor.  Rich and his crew worked hard to help us.  we were able to save the floors and our home.  The situation was fixed and we couldn't be happier with the service and work.  Rich did all the leg work with the insurance company to get things covered as well.  I would recommend them at any time to anyone for their hard work.

Erik Forsberg
Clinton

Great experience.  They were on time and did exactly what they said they would do.

Scott G.
Springfield

Great job, polite, and worked with my schedule.

Brian Nettleton
Heyworth

I was very impressed with the politeness and the promptness of everyone I dealt with at SERVPRO. Every question was answered and the crew was very polite and understanding of my needs and distress. Each person I talked to was kind and tried the out my mind at ease while I dealt with e flooding in my basement, and my call were always taken. 

Erica Rudolph
Monticello

We were very impressed that not a single foul word or off-color remark was heard. Our recommendations for SERVPRO are to continue with the professionalism that we have seen throughout this process. They were polite, carrying, and very knowledgeable about their job and know how to apply their knowledge to their work. 

Mary Sarbaugh
Rantoul

We had a water leak from the roof at the Moore Museum, a historic house does leak from time to time.  The water reached four of our vintage rugs so we contacted SERVPRO.  Terry came over right away and picked the rugs up to clean at their place of business.  The rugs came back nice and clean and were ready for opening day!  Thank-you SERVPRO!

Moore Historical Society
Clinton

We had flooding in our basement numerous times and SERVPRO came out right away and got everything cleaned up nicely.

Libby Cross
Clinton

About Us

Our History

With the purchase of the Clinton IL area in September of 2018, SERVPRO of Piatt/Dewitt Counties has been helping the people of Clinton and neighboring communities. This is the fourth franchise owned and operated by Dave and Suzie McGuire. More than 7,000 customers have called upon us to restore their community. We specialize in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage. SERVPRO of Piatt/Dewitt Counties can also mitigate mold and mildew from your house or business.

Committed to our Community

Owners Dave and Suzie McGuire and our leadership team grew up and raised their families in this community. We are invested in the future of our community and our customers’ needs. As we’ve grown, our mission has never changed. We serve the people, the businesses and organizations of Piatt and Dewitt counties which that help make our community great. SERVPRO of Piatt/Dewitt Counties understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it “Like it never even happened.”

Our Trained Employees

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC – industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Piatt/Dewitt Counties.

Why SERVPRO?/ The SERVPRO difference

Our motto is “Like it never even happened.” We offer the highest possible standard of professionalism in the restoration, cleanup, and mitigation of our home or business and have gained the reputation as the premier water, fire and mold remediation service in Piatt and Dewitt Counties. Serving you locally since 1990, SERVPRO is the cleaning and restoration brand you know and trust. If you would like to schedule service for your home or business, please call today! Reach SERVPRO of Piatt/Dewitt Counties 24/7 at (217) 935-2992.

David & Suzanne McGuire
David & Suzanne McGuire
Owners of SERVPRO of Piatt / DeWitt Counties

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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.