SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Joliet
Our Google Reviews
(815) 436-5735
4.9
(168 reviews)

Service Areas

Why Choose SERVPRO for Biohazard Cleaning Services?

If you’re in need of biohazard, crime scene, trauma, or blood remediation and cleanup, trust the experienced professionals at SERVPRO.  

Our team of specialists understand the shock, safety concerns, and emotional toll of these events. That’s why we’re ready to act quickly, efficiently, and discreetly, so you can focus on your home or business.

Once any police or fire investigations are complete, our team will begin with a full safety and damage assessment before moving into cleanup and restoration.

We work compassionately and intently to ensure everyone living or working at the property can return to a clean, safe space as soon as possible. We will also work with your insurance provider to keep the claims process moving smoothly.

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have a Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


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Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

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Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

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Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

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Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

Steve provided knowledgeable, nice and professional service. Thanks ServPro and Steve, I hope I never have to. See you again, but definitely not because of service provided. LOL your service was above a the average.

Theresa Gougis

Great Experience. The team work fast and was very thorough. Allen was amazing at communicating what needed to be done and answering my many many questions. Hopefully, I will never need them again, but would definitely recommend them.

Stephenie Krestan

I came home to my finished basement being flooded. Servpro quickly came to the rescue. Allen and crew were punctual and had great communication. Basement is dry and all debris is gone along with my worries about the water damage. I definitely recommend Joliet Area Servpro Crew.

Genny Moore

I would give 6 stars if I could! My husband and I were referred to them by our insurance company after our house caught fire after a lightning strike. We had to gut our house and start almost from scratch. Michael and his team were so helpful in packing up and taking care of all of our salvageable contents. Everything was meticulously labeled and packed with great care. There was a couple times that we asked for specific items from storage> Michael and his team got us the items quickly and with great care. Eric was phenomenal to work with. We worked very closely with him on just about every aspect of the rebuild. He referred us to many trusted vendors, that also provided excellent service and quality options. Eric had zero problems talking to all the vendors and "players" in this "game," whether it was to get more information, confirm upcoming plans or timelines, or doing what he could to get us exactly what we needed. He had our backs and our best interests at heart, literally throughout every step of the way. This whole process was extremely stressful and overwhelming. We felt way more confident working with and alongside Eric. Bill was great to work with too. There were several times my husband and I needed to get in touch with him about insurance payments and get/give progress updates. He was easy to get in touch with and worked very well with us. We are very grateful for the countless number of times Bill and his team stood up for us and advocated for us as the homeowner. The entire ServPro team was amazing to work with. During one of the most stressful times in our lives, working through all the craziness that comes with rebuilding a house, we are thankful we got to work with such an incredible team. They truly went out of their way on many levels to advocate for us, fight alongside us, keep us informed, and give us everything we could've ever hoped for and more. Our house is once again a home. Thank you, ServPro!

Rosie Boeing

We woke up to a burst pipe, damaged wall, ceiling and flooring, and called ServPro. Their response was immediate, and Jose worked with us to alleviate the water damage and then the restoration work. He has been with us every step of the way and is AWESOME! All of our interactions with this company have been positive. We highly recommend this company.

Bob and Sue Counsell

If you ever find yourself dealing with a flooded basement, do yourself a favor and call this Servpro location. We did and we were floored with the great experience! Lucas and his crew (Will and Dave) showed up exactly when we needed them. Fast, knowledgeable, and ready to work. A flooded basement is one of those situations where you feel completely overwhelmed and they helped cut that feeling down. They knew what they were doing, explained everything along the way, and got it handled. But, the part that really shined was their compassion. It sounds like a small thing but it's really not. When you're standing in a disaster in panic mode, having a crew that treats you like a human and not just a job makes a big difference. 10 out of 10. So grateful we called them. Thanks for the excellent service. We will share with all of our friends!

Zoe Blackwell

Today marks the day of my brother's birthday anniversary, I called my mom to see what was the plan today and was excited when she told me she was getting my brother's hand casting cleaned from mold (not sure how) and just needed to find a place to do so , servpro not only gave my mom amazing customer service but also decided to do the service for free , and when I tells you that touched the heart ❤️ for many in my family , Again shout-out servpro of Joliet

Alijah spells

Steve and his entire crew was prompt and did an outstanding job. I definitely recommend this company.

David Gray

Lukas and his team were very understanding and patient as we experienced a water issue that flooded a part of our house. They were very thorough in their explanation of the scope of work and why. Would HIGHLY recommend!!!!

Janelle Reents

About Us

SERVPRO of Joliet understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Joliet specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Joliet can also mitigate mold and mildew from your home or business.

Our staff is highly trained and has a combined 225 years of experience in property damage restoration and customer service. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Joliet.

If you would like to schedule service for your home or business, please call today!

SERVPRO of Joliet has been the leader in Fire & Water servicing over 4000 properties in the area since 2005.

#TeamKentMelone  #3locations1family

William Kent, Kelly & Alec W. Melone
William Kent, Kelly & Alec W. Melone
Owners of SERVPRO of Joliet

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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