Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Frankfort

Our Google Reviews
(815) 485-6901
4.9
(195 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Frankfort we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

I had an incident where my drywall ceiling fell down and they came that same evening to handle the immediate clean up. They continued to come back as needed for deep cleaning, furniture moving, ect until the whole project was done. Alex and his crew were all careful and efficient and friendly. Keeping SERVPRO of Frankfort on speed dial. 

Heidi R
Frankfort

Alex and his team are the best ever! We had water issues in the kitchen and they all were the perfect answer to the demolition and drying out! They listened to all my questions, kept in touch and made sure to be clean (well as clean as can be for construction and demo). They even boxed up items for me that I didn't have time to do myself. I would 100% use them again in any situation!

April H
Manhattan

Freddy and the team were wonderful through our nightmare of a situation. Super professional and extremely helpful. We are grateful to have them help us through this mess!

Beth S
New Lenox

SERVPRO of Frankfort came out to clean up a ruptured water tank at my mothers home. We were impressed with their responsiveness and professionalism. They boxed personal articles carefully, removed the water and damaged property and dried everything quickly. We recommend their services and appreciate what they did for us. 

Allen C
New Lenox



I am writing you to commend the entire team that provided disaster recovery services for me.  Every team member was personable, caring and efficient.    I was especially impressed with Alex. I felt he went above and beyond. He had so much compassion and showed just how much he cares about his customers. He made the entire ordeal so much less stressful than it could have been.    What  also  impressed me was the way every team member spoke so highly of their teammates and Supervisors.  All around, just a great group of people.   I would absolutely recommend SERVPRO of Frankfort to anyone in need.

Michelle G
Midlothian

We had a water leak that ran through three floors of our home. Our insurance recommended we reach out to a damage/restoration company which led me to SERVPRO new Lenox/frankfort. The job is still on going but I am so pleased by this company I'm leaving this review before the job is complete. Everyone I've encountered (Christian, Alex) have been so professional and kind, on time, clean (I can't believe how neat someone can be while taking out water damaged drywall but these guys are). Having your home upended is not fun, but this experience was made 100 times less painful because of this company and their employees. I really am blown away by what a positive experience this has been. 10/10.

Srr 7.
Frankfort

I highly recommend using SERVPRO - I called after finding water in my basement & they were at my house within 2 hours to assess the damage, take pictures & developed a plan to remedy the situation. Everyone that came through my house was professional - they laid down blankets to bring equipment in & out & explained everything that they were doing. Received daily visits to make sure basement was drying out & everyone was very nice. They cleaned up a mess that I could never do myself with a smile on their face saying that’s our job!

Michelle G
Frankfort

SERVPRO responded very quickly to our basement flooding. They quickly removed the water and dried everything out. They returned to finish the job by painting and replacing the damaged baseboards. We are very pleased with the quality of work. 

Kathy H
Mokena

Alex and his team are the best ever! They saved me! We had water issues in the kitchen and they all were the perfect answer to the demolition and dry out! They listened to all my questions, kept in touch touch and made sure to be clean. They even boxed up items for me that I didn't have time to do myself. I would 100% use them again in any situation. 

April H
Mahnattan

I had an incident where my drywall ceiling fell down and they came that same evening to handle the immediate clean up. They continued to come back as needed for deep cleaning, furniture moving, ect until the whole project was done. Alex and his crew were all careful and efficient and friendly. Keeping SERVPRO of Frankfort on speed dial. 

Heidi R
Frankfort

Alex and his team are the best ever! We had water issues in the kitchen and they all were the perfect answer to the demolition and drying out! They listened to all my questions, kept in touch and made sure to be clean (well as clean as can be for construction and demo). They even boxed up items for me that I didn't have time to do myself. I would 100% use them again in any situation!

April H
Manhattan

Freddy and the team were wonderful through our nightmare of a situation. Super professional and extremely helpful. We are grateful to have them help us through this mess!

Beth S
New Lenox

SERVPRO of Frankfort came out to clean up a ruptured water tank at my mothers home. We were impressed with their responsiveness and professionalism. They boxed personal articles carefully, removed the water and damaged property and dried everything quickly. We recommend their services and appreciate what they did for us. 

Allen C
New Lenox



I am writing you to commend the entire team that provided disaster recovery services for me.  Every team member was personable, caring and efficient.    I was especially impressed with Alex. I felt he went above and beyond. He had so much compassion and showed just how much he cares about his customers. He made the entire ordeal so much less stressful than it could have been.    What  also  impressed me was the way every team member spoke so highly of their teammates and Supervisors.  All around, just a great group of people.   I would absolutely recommend SERVPRO of Frankfort to anyone in need.

Michelle G
Midlothian

We had a water leak that ran through three floors of our home. Our insurance recommended we reach out to a damage/restoration company which led me to SERVPRO new Lenox/frankfort. The job is still on going but I am so pleased by this company I'm leaving this review before the job is complete. Everyone I've encountered (Christian, Alex) have been so professional and kind, on time, clean (I can't believe how neat someone can be while taking out water damaged drywall but these guys are). Having your home upended is not fun, but this experience was made 100 times less painful because of this company and their employees. I really am blown away by what a positive experience this has been. 10/10.

Srr 7.
Frankfort

I highly recommend using SERVPRO - I called after finding water in my basement & they were at my house within 2 hours to assess the damage, take pictures & developed a plan to remedy the situation. Everyone that came through my house was professional - they laid down blankets to bring equipment in & out & explained everything that they were doing. Received daily visits to make sure basement was drying out & everyone was very nice. They cleaned up a mess that I could never do myself with a smile on their face saying that’s our job!

Michelle G
Frankfort

SERVPRO responded very quickly to our basement flooding. They quickly removed the water and dried everything out. They returned to finish the job by painting and replacing the damaged baseboards. We are very pleased with the quality of work. 

Kathy H
Mokena

Alex and his team are the best ever! They saved me! We had water issues in the kitchen and they all were the perfect answer to the demolition and dry out! They listened to all my questions, kept in touch touch and made sure to be clean. They even boxed up items for me that I didn't have time to do myself. I would 100% use them again in any situation. 

April H
Mahnattan

About Us

SERVPRO of Frankfort understands the stress and worry that comes with a fire or water damage and the disruption it causes your life, home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Frankfort specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. We are an independently owned and operated Franchise within the community. We have been servicing Frankfort and its surroundings communities for over 10 years. With locally trained professionals we offer a quick response time day or night 24 hours a day 7 days a week. 

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. SERVPRO of Frankfort is always learning and growing using the latest technologies and equipment. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Frankfort.

If you would like to schedule service for your home or business, please call today!

Owner of SERVPRO of Frankfort

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.