Packout & Contents Restoration Services
- The #1 Choice in Cleanup and Restoration*
- Residential, Commercial, and Government Packout and Contents Restoration Services
- 24/7 Emergency Response
- Trained, Certified Specialists
- Advanced Digital Inventory Systems
- State of the Art Equipment
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Decatur / Forsyth
Why Choose SERVPRO for Packout & Contents Restoration Services?
At SERVPRO, we know that time is of the essence when it comes to recovering your damaged possessions—from furniture and artwork to family photographs and important documents. Thanks to quick response and the latest techniques, belongings you assumed were ruined can be brought back to pre-loss condition.
SERVPRO technicians are ready to inventory, pack, and transport your belongings to our secure, climate-controlled facility. There, your things are carefully cleaned, repacked, and stored until they’re ready to return to your home.
Our textile cleaning team has the training and equipment needed for the restorative cleaning and deodorization of your clothes, special garments, and other items. Our furniture and upholstery experts use the latest technology to clean, deodorize, and restore your furnishings to their pre-loss condition. We can also assist you with your artwork, documents, electronics, and appliances.
Packout and Storage
We’ll inventory, pack, remove, and store your personal belongings, furniture, electronics, appliances, and more. All as we clean and restore the contents of your home or business, with the utmost care.
For your peace of mind, we use advanced digital inventory software to catalog and track your belongings. That way, you always know where your possessions are.
Furniture Restoration
It’s hard to believe soaked or smoke-damaged furniture can have a second chance. For decades, SERVPRO has been cleaning, restoring, even repairing our customers’ furniture, making those second chances happen.
Our experts evaluate everything from leather couches to wooden tables. This lets us determine the best way to clean your furniture, from dry cleaning to our proprietary wet cleaning methods.
Textile Cleaning
Our textile cleaning team uses the industry’s best equipment to restore your clothing and soft goods—even after severe water, smoke, or mold damage.
We’ll handle everything from everyday garments to delicate fabrics, leather goods, and cherished keepsakes, typically achieving deep cleaning without any wear or damage.
Document and Photo Recovery
Let SERVPRO coordinate the restoration of your paper goods—photos, books, certificates, important papers, drawings, and more.
We’ll make sure your items receive the best care possible, whether it’s photo restoration and digitizing, document freeze-drying, or old document restoration.
Electronics Restoration
SERVPRO will coordinate the restoration of your kitchen and laundry appliances, living room electronics, and personal items.
A qualified appliance technician will inspect and evaluate all your major appliances to find out whether you should repair or replace them.
Pack Back Services
When the restoration work is complete, we'll coordinate you to get your possessions back home, according to your needs.
SERVPRO isn’t just Faster to Any Size Disaster®. We’re also return your cleaned possessions faster, with quick turn-times for items like clothing and daily necessities!
Commercial Contents Restoration and Packout Services
Quick response makes all the difference when your business is damaged in a flood, fire or other emergency. At SERVPRO, we respond quickly and work hard to help get your business up and running again as quickly as possible.
Along with cleaning your business furniture and fixtures, we use the very latest technology to restore the documents your business depends on—contracts, blueprints, financial records, and more. We can also digitize them to prevent further disruption.
While your commercial property is being cleaned and repaired, your contents can be packed out and stored in our secure, climate-controlled facility. Our goal is to help you and your employees avoid downtime and return to full operations as soon as possible.
We Make the Insurance Claims Process Easier
SERVPRO works directly with your insurance provider to help streamline the restoration process. Our team documents all damage thoroughly, provides clear communication, and coordinates the necessary paperwork - so you can focus on getting life back to normal.
Because SERVPRO is trusted by major insurance carriers, we respond quickly to help control costs, prevent further damage, and keep your claim moving forward.
What our
customers are saying
Frozen pipes are not good. Mine busted and flooded my basement. SERVPRO helped me get it all cleaned up!
I want to give a special thanks to your staff that helped us.
They were very considerate to our needs. They helped make this problem as easy as possible for us.
-B. Wiley
Joel and Austin from SERVPRO are HIGHLY RECOMMENDED and have EXCEEDED EXPECTATIONS on our water mitigation and build back. Austin took tons of photos to have proof of loss to prove to our insurance adjuster there were covered items the insurance adjuster missed on their brief 1/2 hour walk through, which were indeed covered by insurance. They have been a lifesaver negotiating directly with the insurance adjuster to get items covered for our restoration and build back. Our insurance company has them as a national vendor, so we didn't have the stress of out of pocket $, and they were paid directly. Knowledgeable, responsive, dedicated, reliable, flexible, attention to detail, and tons of contacts to be our one stop shop from Arizona for my deceased parents' home in Illinois.
SERVPRO Of Decatur/Forsyth went above and beyond to take care of our house. They dried our home quickly and efficiently!
Extremely Professional Service!
Dear Tracy,
We want to thank Lisa, Andrew, and Tiffany for a job very well done. They came into our home with all their equipment and were very quiet while they set it up. I also have to mention how patient and polite they were and also very good about handling our items. We do want to apologize if we were any way impatient or rude to them.
We will highly recommend to others we talk to. Very efficient workers.
Happy Thanksgiving to all of you!
Sincerely,
Bob and Dorothy Goodall
We are writing to commend your employees who worked at our house during our recent water clean up. Austin, Andrew and Will were the first on scene. They were friendly, courteous, professional, and knowledgeable. They explained the clean up process in step-by-step terms and offered additional services if necessary. The three of them worked well together. Lisa and Antonio were next up and just as efficient. Again, very knowledgeable and polite! All of our questions were fully answered. We were comfortable with them in our home and trusted them even when we could not be present.
We are sure to suggest your company to our family and friends. And, if necessary, will not hesitate to hire your services again.
In January, we had a pipe break in our home in Decatur. The SERVPRO team came out super fast and did an amazing job!!! They were so respectful of our home and the belongings in the home. What a fabulous crew. I have so much faith in Tracy as she came over to check progress and made sure we were in the best shape possible. THANK YOU SERVPRO!!
SERVPRO,
Thank you so much for the prompt service at my daughters home. It was nice to have such a great team to help since my daughter and myself were both out of town. Thank you for the making this unfortunate situation better.
Martin Stupek
Dear SERVPRO,
We want to thank you all for taking such great care of our home after our flooding incident. We were both blown away with their prompt arrival, the wonderful employees, and the aftercare that your company provided us. Your employees made us feel like we were their only customers. They explained what the process was going to look like and answered any questions we had.
It was with great pleasure having you all in our home. We have already told everyone we know about the fantastic care we experienced and will definitely use your company again. We can't thank you enough for the friendly attitude, knowledge, and expertise you all brought that day and the entire week.
Sincerely,
The Hills
About Us
SERVPRO of Decatur/Forsyth has been serving Decatur, IL. and the surrounding local community for over 20 years. We specialize in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage occurs. We understand the stress and worry that comes with a fire or water damage and the disruption it can cause in your life, home or business.
Our goal is to minimize that disruption and help restore order to your home or business as quickly as possible, and we achieve that for our customers every day. With initial and ongoing training and regular llCRC- industry certifications, our staff is equipped with the knowledge and experience to handle the restoration of your property. We have gained the reputation as the premier water, fire and mold remediation service. We like support our local community with sponsorship and our local food drives. Our SERVPRO family strives to give be the best we can be for our community.
No damage is too large or too small for SERVPRO of Decatur/Forsyth.
We are here to help, give us a call today! We make it "Like it never even happened."
