Meet Our Team

Joel Robb is the Owner of SERVPRO of Decatur/Forsyth. He has been involved with SERVPRO for over 20 years and is IICRC certified, bringing extensive experience in the restoration industry, including water, fire, mold, and storm damage recovery. Throughout his career, he has built strong expertise in helping homeowners and businesses recover from property damage quickly and efficiently while ensuring high-quality results. Joel is committed to providing clear communication, dependable service, and a smooth restoration process from start to finish. He takes pride in leading a dedicated team that focuses on exceptional customer care and strong community relationships. In his free time, he enjoys spending time with his family, hunting, and camping.

Jamie Zientara is the General Manager of SERVPRO of Decatur/Forsyth. She has been with SERVPRO for several years and is IICRC certified. Jamie oversees daily operations and works closely with the team to ensure projects are completed efficiently and with a strong focus on customer service. She is dedicated to helping homeowners and businesses recover from property damage while maintaining clear communication throughout the restoration process. Jamie takes pride in serving the community and upholding SERVPRO of Decatur/Forsyth’s reputation as a trusted restoration provider. In her free time she enjoys watching her son play baseball and boating.

Olivia Robb is the Marketer for SERVPRO of Decatur/Forsyth. She manages the company’s website and social media platforms, creates engaging content, and helps increase the company’s online presence. Her role includes building relationships with local businesses, organizations, and community members to strengthen the company’s network and create new partnership opportunities. She enjoys connecting with people, promoting SERVPRO’s services, and representing the company at local events and community activities. In her free time she enjoys riding horses and spending time with family.

Joetta Miller is the Office Manager at SERVPRO of Decatur/Forsyth. She oversees daily office operations and supports the team to ensure everything runs smoothly and efficiently. Joetta handles scheduling, communication, and administrative tasks while helping provide excellent customer service. Her organization, reliability, and dedication make her an essential part of the SERVPRO team and help keep operations running seamlessly. In her free time she enjoys going for walks, spending time out by the pool and going out with friends.

Jimmy Cohn is the Construction Manager at SERVPRO of Decatur/Forsyth. He oversees reconstruction projects and works closely with customers, contractors, and team members to ensure projects are completed efficiently and to a high standard. With a strong attention to detail and commitment to quality, Jimmy helps guide customers through the rebuilding process after property damage. His experience, leadership, and dedication to customer service make him an important part of the SERVPRO team. In his free time he enjoys fishing and camping.

Bryce Durbin serves as a Crew Chief at SERVPRO of Decatur/Forsyth. He leads restoration crews on job sites and helps ensure projects are completed safely, efficiently, and to the highest standards. His strong work ethic and commitment to customer satisfaction make him a valuable part of the SERVPRO team. In his spare time he enjoys golfing, gardening, fishing and cleaning cars.

Alyssa Hanson is a Technician at SERVPRO of Decatur/Forsyth. She specializes in water, fire, and mold remediation. She assists with restoration projects, helping homeowners and businesses recover from property damage efficiently and safely. In her free time she enjoys treating herself to self care.

Sadie Wood is a Technician at SERVPRO of Decatur/Forsyth. She specializes in water, fire, and mold remediation. She assists with restoration projects, helping homeowners and businesses recover from property damage efficiently and safely. In her free time she enjoys painting and hanging out with her fur babies.

Nick DelRossi is a Technician at SERVPRO of Decatur/Forsyth. He specializes in water, fire, and mold remediation. He assists with restoration projects, helping homeowners and businesses recover from property damage efficiently and safely. In his free time he enjoys farm work and playing video games.

Cole Wakefield is a Technician at SERVPRO of Decatur/Forsyth. He specializes in water, fire, and mold remediation. He assists with restoration projects, helping homeowners and businesses recover from property damage efficiently and safely. In his free time he enjoys working on computers and guitars.

Jonathon Hall is a Technician at SERVPRO of Decatur/Forsyth. He specializes in water, fire, and mold remediation. He assists with restoration projects, helping homeowners and businesses recover from property damage efficiently and safely. In his free time he enjoys traveling and racing dirt cars.

Steve Huddleston is a Carpenter at SERVPRO of Decatur/Forsyth. He helps with reconstruction and repair work following property damage, ensuring projects are completed with quality craftsmanship and attention to detail. Steve is dedicated to restoring homes and businesses efficiently and safely, supporting customers as they return their properties to preloss condition. In his free time he enjoys spending time with his wife and grandkids.

Shane Kessinger is a Carpenter at SERVPRO of Decatur/Forsyth. He helps with reconstruction and repair work following property damage, ensuring projects are completed with quality craftsmanship and attention to detail. Shane is dedicated to restoring homes and businesses efficiently and safely, supporting customers as they return their properties to preloss condition. In his free time he enjoys spending time with his grandkids.