SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Des Moines NW

Our Google Reviews
(515) 986-3711
4.7
(106 reviews)

Service Areas

Des Moines, IA | West Des Moines, IA | Polk City, IA | Windsor Heights, IA | Urbandale, IA | Ankeny, IA | Waukee, IA | Adel, IA | Grimes, IA | Clive, IA

Why Choose SERVPRO for Biohazard Cleaning Services?

Exposure to biological  and chemical contaminates can pose serious health consequences. A failure to properly remove such substances can contribute to unhealthy and dangerous environments. SERVPRO of Des Moines NW is trained to safely remove bio-hazards and dispose of them properly in accordance with OSHA and health regulations. 

Equipped with the necessary and safety apparatus and cleaning products, we can help transform these unhealthy environments back into clean, Safe Homes and Offices.

The decontamination of a home or business due to trauma, sewage backups, chemical spills, hoarding or other bio-hazards can be both dangerous and emotional. Specialized training and experience is key when choosing a cleanup company to resolve these circumstances.

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have A Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


1.svg

Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

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Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

3.svg

Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

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Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

I've never been so pleased with a company's service as I was with SERVPRO. We had a kitchen fire and a friend of mine referred us to us SERVPRO. So we did and we will be using them from here out. Hopefully we wont have a need to use them but if we do I will be using them!

Luis
Dawson

"I want to thank the owner very much for the work you have done at our house.  Your crew was very professional, and at the same time was able to joke and was fun to be around.  I will recommend your company to anyone."

Jason M
Grimes

I anticipated delays and problems along the way when I had water damages in my basement.  To my surprise, this did not happen at all.  The crew at SERVPRO of Des Moines NW completely stayed on schedule and followed their calendar to a tee.

The finished product is exactly what I had envisioned.  I am thrilled with the outcome and except for a few changes that I initiated myself, Jordan J. the project manager was a great communicator and was able to deliver a finished basement that I always wanted.

Shannon E
Des Moines

Very impressed!!

Jose
Grimes

So glad I got recommended to them!

Jamison
Johnston

I was very impressed with the job SERVPRO did on my home!

Lisa B
Grimes

Good Work!!

Julie
Polk City

Great and friendly team!

Lucas
Grimes

I love SERVPRO I use them for my home and business needs. I highly recommend them to anyone!!!!

Kenzie
Grimes

I've never been so pleased with a company's service as I was with SERVPRO. We had a kitchen fire and a friend of mine referred us to us SERVPRO. So we did and we will be using them from here out. Hopefully we wont have a need to use them but if we do I will be using them!

Luis
Dawson

"I want to thank the owner very much for the work you have done at our house.  Your crew was very professional, and at the same time was able to joke and was fun to be around.  I will recommend your company to anyone."

Jason M
Grimes

I anticipated delays and problems along the way when I had water damages in my basement.  To my surprise, this did not happen at all.  The crew at SERVPRO of Des Moines NW completely stayed on schedule and followed their calendar to a tee.

The finished product is exactly what I had envisioned.  I am thrilled with the outcome and except for a few changes that I initiated myself, Jordan J. the project manager was a great communicator and was able to deliver a finished basement that I always wanted.

Shannon E
Des Moines

Very impressed!!

Jose
Grimes

So glad I got recommended to them!

Jamison
Johnston

I was very impressed with the job SERVPRO did on my home!

Lisa B
Grimes

Good Work!!

Julie
Polk City

Great and friendly team!

Lucas
Grimes

I love SERVPRO I use them for my home and business needs. I highly recommend them to anyone!!!!

Kenzie
Grimes

About Us

It is so much easier to trust a family owned and operated business.  SERVPRO of Des Moines NW is just that.  Barb Kellogg has owned and worked at SERVPRO of Des Moines NW since the beginning of 2004.  Her sons Bradley and Brett have SERVPRO® experience from multiple franchises owned by the Kelloggs for over 15 years and are now part owners with their mother.  They know exactly what it takes to run a high quality business that accommodates the customer's needs first.  The Kelloggs are very caring and compassionate people who are always there to lend a helping hand. It is no wonder they went into this business and are so successful. If you want a trustworthy, reliable, and knowledgeable company working on your home or business, SERVPRO of Des Moines NW is the company for you. 

SERVPRO of Des Moines NW is locally owned and operated. So, we’re already close by and ready to respond immediately when you need us. We’re also part of a national network of over 1,700 Franchises, which gives us access to more resources for larger cleaning or restoration projects or major storm scenarios.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Des Moines NW.

SERVPRO of Des Moines NW understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

SERVPRO flag
Brett & Lindsay Kellogg

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©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.