Meet Our Team
All it takes is one call to SERVPRO of Des Moines NW. Our service technicians are ready to respond anytime you need us. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays
Here to Help® 24/7
![Brett Kellogg, team member at SERVPRO of Des Moines NW]()
Brett Kellogg
Brett Kellogg is the Operations Manager and part owner at SERVPRO of Des Moines NW. He has 11 years of experience and is certified in Water Damage Restoration through the IICRC. Brett is also a HAAG Certified Roof Inspector and a Certified Lead Safe Renovator with the Iowa Department of Public Health.
![Lindsay Kellogg, team member at SERVPRO of Des Moines NW]()
Lindsay Kellogg
Lindsay is part owner at SERVPRO of Des Moines NW. She has 12 years of experience at SERVPRO. Lindsay oversees employees at SERVPRO while handling the scheduling of jobs and communication with customers. She works closely with Insurance Adjusters and Agents throughout the entire process of restoration.
![Michele, team member at SERVPRO of Des Moines NW]()
Michele
Michele is the COO for SERVPRO of Des Moines NW.
As COO, she oversees the daily operations, ensuring that every aspect of the business runs smoothly while aligning with the company's overarching goals.
She maintains the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC):
- Water Removal Technician
- Fire and Smoke Restoration Technician
She is also HIPAA certified.
What our
customers are saying
ServPro is a lifesaver! We had 4 inches of standing water in the basement and needed a lot of help to remove the contents and remediate the developing mold problem. 3 rooms! Dakota and Omar took care of everything and I can't thank them enough for their help and personable service!
I had a bathroom overflow emergency and called SERVPRO extremely upset. They were kind, responsive, and had someone at my house within about 30 minutes. Doug was wonderful to work with. He was knowledgeable, reassuring, and helped ease my anxiety during a stressful situation. Excellent customer service and quick response.
Robert and his team were fantastic! They were polite and respectful. They were careful not to damage anything. Robert explained everything and made sure we were taken care of. He also followed up and provided us with all the necessary documentation and information. Great job all around!
Robert from ServPro was great. He was very detailed and honest with his feedback. I appreciate the work they did to minimize the damage the water had created in our house.
Dj and Caden did a good job working hard in my basement that got wet. They took out all flooring. Carried out all furniture that got ruined. They put in fans to dry. Took out all wet base boards and wet sheet rock. Cleaned up and sanitized. Thank you!
Jesse and Matt did a great job of getting rid of the water and moisture in my basement. They were polite, professional, and very hard workers. They kept me informed about everything they were doing. They let me know when they were coming and always showed up on time. ServPro is very fortunate to have dedicated employees like Jesse and Matt. I would highly recommend them.
DJ and Caden were awesome! Knowledgeable, polite and responsive. Would highly recommend them.
Received quick & professional service from our Servpro Team including Robert, Cory, DJ, Dakota, Omar, Riley, & Matt! Answered all my questions & very helpful through the process.
Timely response from the initial walkthrough to cleanup. Robert, Tristen and Landen were thorough, quick and respectful of our home.
About Us
At SERVPRO of Des Moines NW, we take immense pride in being one of the leading restoration companies in the area, known for our dedication to exceptional service and community support. Our team is available 24 hours a day, ready to respond to emergencies of any size, whether it's a small water leak or a large fire damage incident. We understand that disasters can happen at any time, which is why our commitment to rapid response is unwavering.
Our skilled technicians are IICRC-trained and certified, ensuring that they possess the expertise and knowledge necessary to handle various emergencies effectively. We believe that using the best equipment in the industry is vital for providing top-notch service, which is why we invest in state-of-the-art technology for our restoration and cleaning efforts. This allows us to tackle even the most challenging circumstances with confidence and efficiency.
In addition to our technical capabilities, we know that the emotional toll of a disaster can be overwhelming for those affected. That's why we focus not only on restoring your property but also on providing compassionate, personalized support throughout the entire process. Our team takes time to communicate openly with you, keeping you informed about every step we take, so you feel secure and involved in the restoration of your home or business.
Getting you back into your space as quickly as possible is our highest priority, and we take great pride in our fast turnaround times combined with meticulous attention to detail. Whether you’re facing water damage, fire damage, mold remediation, or other cleaning services, we approach each project with the utmost professionalism and care.
When disaster strikes, know that you can rely on SERVPRO of Des Moines NW. We are here to help you navigate through the challenges and restore your peace of mind. Let us be your partner in recovery. We are Here to help!