Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Norcross and Duluth
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Norcross and Duluth we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
No recommendations are needed for you to improve your performance in the future...you did a splendid job! Keep up the good work!
We had flooding on the main level of our house. You provided excellent service, and I will certainly recommend you to others!
I’d like to say thank you to all of the SERVPRO staff that helped with my mother’s flood. They were so efficient and kind to her. She is 91 years old and this was a big deal. They were so helpful and patient. We will highly recommend SERVPRO if the need arises.
I highly recommend this company!! Our basement flooded due to a bad rain storm. I called them and they were there within the hour. They were able to get the problem resolved quickly and efficiently. Thank you!
I want to mention Ms. Morgan Rutledge and Mr. Gary Sweat by name. The level of competence and professionalism displayed by these two people was what can only be described as a symphony. I will use SERVPRO again because of these two people.
So with all the rain mid-November, my basement flooded and I started panicking. My insurance company recommended a small company but when they arrived they let me know they couldn't do much other than set up some fans, and I might want to call a different company, and SERVPRO was who they recommended. I called up SERVPRO and within 30 minutes had a gentleman by the name of Will Dunn contact me, and make plans to be there first thing the next morning. He developed a plan, and within an hour had an entire crew (led by Devon, also great) there setting up equipment, fans, working on the dryout, removing damaged insulation and drywall, and they were there every single day for 4 days. He had a dumpster delivered immediately on the first day, stayed in constant contact with me, and had a crew of 5 set up to help me move damaged items into the dumpster, and catalog each item along the way.
Additionally, he worked directly with my insurance adjuster to find out what was and was not covered so to maximize what SERVPRO could do to help me through this process. He was available by phone or text at any point and was extremely responsive. I cannot EVER imagine calling another company at this point, this was the absolute best customer service and execution of any company I've ever worked with. The entire crew was very respectful of my time and space and worked quickly to mitigate the damage I sustained.
Byron just came by and picked up everything. He was super nice. It is refreshing to work with a company where the guys take the time to shake your hand and thank you for your business.
The crew that was on site was courteous and attentive to my concerns, and they clearly explained the cleaning and restoration process throughout the duration of the job.
I can't say enough regarding how helpful and detailed everyone on the crew was. Special thanks for the trust & excellence brought to the job.
No recommendations are needed for you to improve your performance in the future...you did a splendid job! Keep up the good work!
We had flooding on the main level of our house. You provided excellent service, and I will certainly recommend you to others!
I’d like to say thank you to all of the SERVPRO staff that helped with my mother’s flood. They were so efficient and kind to her. She is 91 years old and this was a big deal. They were so helpful and patient. We will highly recommend SERVPRO if the need arises.
I highly recommend this company!! Our basement flooded due to a bad rain storm. I called them and they were there within the hour. They were able to get the problem resolved quickly and efficiently. Thank you!
I want to mention Ms. Morgan Rutledge and Mr. Gary Sweat by name. The level of competence and professionalism displayed by these two people was what can only be described as a symphony. I will use SERVPRO again because of these two people.
So with all the rain mid-November, my basement flooded and I started panicking. My insurance company recommended a small company but when they arrived they let me know they couldn't do much other than set up some fans, and I might want to call a different company, and SERVPRO was who they recommended. I called up SERVPRO and within 30 minutes had a gentleman by the name of Will Dunn contact me, and make plans to be there first thing the next morning. He developed a plan, and within an hour had an entire crew (led by Devon, also great) there setting up equipment, fans, working on the dryout, removing damaged insulation and drywall, and they were there every single day for 4 days. He had a dumpster delivered immediately on the first day, stayed in constant contact with me, and had a crew of 5 set up to help me move damaged items into the dumpster, and catalog each item along the way.
Additionally, he worked directly with my insurance adjuster to find out what was and was not covered so to maximize what SERVPRO could do to help me through this process. He was available by phone or text at any point and was extremely responsive. I cannot EVER imagine calling another company at this point, this was the absolute best customer service and execution of any company I've ever worked with. The entire crew was very respectful of my time and space and worked quickly to mitigate the damage I sustained.
Byron just came by and picked up everything. He was super nice. It is refreshing to work with a company where the guys take the time to shake your hand and thank you for your business.
The crew that was on site was courteous and attentive to my concerns, and they clearly explained the cleaning and restoration process throughout the duration of the job.
I can't say enough regarding how helpful and detailed everyone on the crew was. Special thanks for the trust & excellence brought to the job.
About Us
SERVPRO of Norcross and SERVPRO of Duluth understand the stress and anguish that comes with a fire or water damage and the disruption it causes your life, your home or your business. Our objective is to help minimize the interruption to your life and make it "Like it never even happened."
SERVPRO of Norcross and SERVPRO of Duluth specialize in the cleanup and restoration of residential and commercial properties after a water, fire, or smoke damage. Our highly trained professionals can mitigate mold and mildew from your home or business.
Ryan Braswell and Michael Crawford, became part of the SERVPRO franchise system in 2020 purchasing SERVPRO of Henry, Spalding & Butts Counties, SERVPRO of Decatur and SERVPRO of Clayton County. In April of 2024, they added SERVPRO of Norcross and SERVPRO of Duluth to their operation. Today they operate out of a 25,000 sq. foot warehouse in McDonough, GA, and and a 42,000 sq. foot warehouse in Norcross and have a team of over 80 full time employees.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Henry, Spalding & Butts, Clayton, Decatur, Norcross, and Duluth.
If you would like to schedule service for your home or business, please call today!
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
