About Us
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SERVPRO of Norcross and Duluth
About Us
SERVPRO of Norcross and SERVPRO of Duluth understand the stress and anguish that comes with a fire or water damage and the disruption it causes your life, your home or your business. Our objective is to help minimize the interruption to your life and make it "Like it never even happened."
SERVPRO of Norcross and SERVPRO of Duluth specialize in the cleanup and restoration of residential and commercial properties after a water, fire, or smoke damage. Our highly trained professionals can mitigate mold and mildew from your home or business.
Ryan Braswell and Michael Crawford, became part of the SERVPRO franchise system in 2020 purchasing SERVPRO of Henry, Spalding & Butts Counties, SERVPRO of Decatur and SERVPRO of Clayton County. In April of 2024, they added SERVPRO of Norcross and SERVPRO of Duluth to their operation. Today they operate out of a 25,000 sq. foot warehouse in McDonough, GA, and and a 42,000 sq. foot warehouse in Norcross and have a team of over 80 full time employees.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Henry, Spalding & Butts, Clayton, Decatur, Norcross, and Duluth.
If you would like to schedule service for your home or business, please call today!
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
Service Area
Certifications
- OCT - Odor Control Technician
- OSHA - 10-hour General and/or Construction Industry Training Program
- AMRT - Applied Microbial Remediation Technician
- RRRP - Lead-Based Paint Activities and Renovation
- UFT - Upholstery & Fabric Cleaning Technician
- WRT - Water Damage Restoration Technician
- FSRT - Fire & Smoke Damage Restoration Technician
- ECTP - Employee Certification Training Program
- ASD - Applied Structural Drying Technician
- HST - Health and safety Technician
- IICRC Certified Firm
- CCT - Carpet Cleaning Technician
- CRT - Color Repair Technician
What our
customers are saying
Great work and caring staff.
Eric was a godsend during a very stressful situation. He led his team through mitigation of water and pet damage. I live half way across the country from the damaged property and his communication about status and options was vital for my piece of mind. Five out of five stars.
SERVPRO took the time to answer my questions. You guys did a great job...VERY impressed!
These two young men were not only professional they were also friend and funny. They came on time every time. Thanks to the and SERVPRO.
I can't say enough praises about Ryan G. He was extremely knowledgeable,
Patient, efficient, and understanding. I have never experienced a loss like
This and his understanding and the way he cared enough to walk me through the process and
explained every step of the way was very much appreciated. I pray nothing like this
Happens again, however its refreshing to know I have Ryan and his organization
On speed dial. Will forever recommend Ryan to family and friends.
We have had such an incredible experience with SERVPRO Norcross! Steve and the whole team have been there for us from beginning to end. We came home to an inch of standing septic water on top of our carpet in our downstairs. All of our furniture had to be removed and cleaned, and our downstairs demoed. This was such a traumatizing experience but SERVPRO took the time to talk us through each phase and helped us every step of the way. I can't imagine you would get any empathy or compassion from most companies, but we certainly got that with SERVPRO! We couldn't have asked for a better team to help us through this terrible situation. We highly recommend this company!!
I would like to thank SERVPRO of Norcross for the work that was done to my house. With a special thanks to Ryan Ross for working with me through the process of putting my home back together. He is a Big Asset to SERVPRO and a Stand up Person for the company.
Great response time and communication. Highly recommend!
SERVPRO was very polite throughout the entire process. I was impressed by the crew that was on site at my home and would definitely use them again.
Great work and caring staff.
Eric was a godsend during a very stressful situation. He led his team through mitigation of water and pet damage. I live half way across the country from the damaged property and his communication about status and options was vital for my piece of mind. Five out of five stars.
SERVPRO took the time to answer my questions. You guys did a great job...VERY impressed!
These two young men were not only professional they were also friend and funny. They came on time every time. Thanks to the and SERVPRO.
I can't say enough praises about Ryan G. He was extremely knowledgeable,
Patient, efficient, and understanding. I have never experienced a loss like
This and his understanding and the way he cared enough to walk me through the process and
explained every step of the way was very much appreciated. I pray nothing like this
Happens again, however its refreshing to know I have Ryan and his organization
On speed dial. Will forever recommend Ryan to family and friends.
We have had such an incredible experience with SERVPRO Norcross! Steve and the whole team have been there for us from beginning to end. We came home to an inch of standing septic water on top of our carpet in our downstairs. All of our furniture had to be removed and cleaned, and our downstairs demoed. This was such a traumatizing experience but SERVPRO took the time to talk us through each phase and helped us every step of the way. I can't imagine you would get any empathy or compassion from most companies, but we certainly got that with SERVPRO! We couldn't have asked for a better team to help us through this terrible situation. We highly recommend this company!!
I would like to thank SERVPRO of Norcross for the work that was done to my house. With a special thanks to Ryan Ross for working with me through the process of putting my home back together. He is a Big Asset to SERVPRO and a Stand up Person for the company.
Great response time and communication. Highly recommend!
SERVPRO was very polite throughout the entire process. I was impressed by the crew that was on site at my home and would definitely use them again.