Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Forsyth and Dawson Counties

Our Google Reviews
(770) 887-1962
4.9
(420 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Forsyth and Dawson Counties we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

These guys are top notch! Did a great job and were very knowledgeable



 
Justin G.
Cumming

We had a sizable leak in our kitchen that made its way to the basement. SERVPRO was quick to come out, and the damage remediation was efficient and effective. Great to work with; highly recommended.

Matthew Anderson
Cumming

Over the weekend water from an upstairs bathroom flooded our basement level (daylight basement). When I called Saturday evening, they answered professionally and with courtesy. They scheduled a technician to come on Sunday to assess the damage. David was very courteous and professional. He arrived on time. We are now on day one of repairs. They were able to come out the next day to begin. They have worked with our insurance company well. Water damage can be overwhelming. David's calm professionalism and customer service has made this easier for us.

April Hrach
Cumming

They came right out to help with our water damage. They came in and went right to work. Would highly recommend !!!!

Megan Lavallie
Cumming

I would never call on another water damage repair service, because all the others cannot even compete with their prices or service. Thank you SERVPRO.

Susan
Cumming

Jonathan Tenorio and his team were exceptional! I called Jonathan and he and his team were at my property the same day. They are responsive, professional & customer focused. They were very helpful in explaining in detail what the situation was and how to address it.

Sunflower Lover
Cumming

They were here within 45 minutes of the call. Did a great job on removing all the water. I love their hand-held that looks for wet spots. Great job - people were easy to work with. Job was well done!

L Patten
Dawsonville

Pat and Gavin were great with our inspection of water damage. They came out fast and were very professional. Would definitely use SERVPRO again!



 
Christine S.
Cumming

David and Antonio were both very polite and professional. They helped to move some furniture, and quickly removed all the wet carpet, treated the floors, and installed humidifiers. David explained the next steps and ensured my questions were answered. Super appreciated on such a chaotic day.

Heather D.
Cumming

These guys are top notch! Did a great job and were very knowledgeable



 
Justin G.
Cumming

We had a sizable leak in our kitchen that made its way to the basement. SERVPRO was quick to come out, and the damage remediation was efficient and effective. Great to work with; highly recommended.

Matthew Anderson
Cumming

Over the weekend water from an upstairs bathroom flooded our basement level (daylight basement). When I called Saturday evening, they answered professionally and with courtesy. They scheduled a technician to come on Sunday to assess the damage. David was very courteous and professional. He arrived on time. We are now on day one of repairs. They were able to come out the next day to begin. They have worked with our insurance company well. Water damage can be overwhelming. David's calm professionalism and customer service has made this easier for us.

April Hrach
Cumming

They came right out to help with our water damage. They came in and went right to work. Would highly recommend !!!!

Megan Lavallie
Cumming

I would never call on another water damage repair service, because all the others cannot even compete with their prices or service. Thank you SERVPRO.

Susan
Cumming

Jonathan Tenorio and his team were exceptional! I called Jonathan and he and his team were at my property the same day. They are responsive, professional & customer focused. They were very helpful in explaining in detail what the situation was and how to address it.

Sunflower Lover
Cumming

They were here within 45 minutes of the call. Did a great job on removing all the water. I love their hand-held that looks for wet spots. Great job - people were easy to work with. Job was well done!

L Patten
Dawsonville

Pat and Gavin were great with our inspection of water damage. They came out fast and were very professional. Would definitely use SERVPRO again!



 
Christine S.
Cumming

David and Antonio were both very polite and professional. They helped to move some furniture, and quickly removed all the wet carpet, treated the floors, and installed humidifiers. David explained the next steps and ensured my questions were answered. Super appreciated on such a chaotic day.

Heather D.
Cumming

About Us

SERVPRO of Forsyth and Dawson Counties understands the pain and worry that comes with a water or fire damage and the disruption it causes your life . Our goal is to help pick up the pieces and restore your world back to pre loss condition. 

SERVPRO of Forsyth and Dawson Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Forsyth and Dawson Counties can also mitigate mold and mildew from your home or business.

Our team has over 20 years of experience in the restoration industry. We are the premier choice when it comes to any type of restoration needs you might have. 

As a top 10 franchise in the SERVPRO system, we pride ourselves at being the very best in the local region. If you have any questions, do not hesitate to contact us at anytime.

Justin & Brandon Bisig
Justin & Brandon Bisig
Owners of SERVPRO of Forsyth and Dawson Counties

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.