Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of West Pensacola

Our Google Reviews
(850) 469-1160
4.9
(208 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups and toilet overflows require immediate professional cleanup because contaminated water can contain bacteria, viruses, waste, and other biohazard concerns. SERVPRO of West Pensacola provides 24/7 sewage cleanup, contaminated water removal, sanitization, structural drying, and odor removal services for homes and businesses throughout Pensacola and Escambia County. Whether the damage is caused by a toilet overflow, sewer line backup, drain backup, or Category 3 black water intrusion, our locally owned and operated team responds quickly to help protect the property and limit further damage.

Our trained technicians use professional extraction equipment, personal protective equipment, containment procedures, antimicrobial cleaning products, disinfectants, air movers, dehumidifiers, and moisture monitoring tools to remove contaminated water, clean affected surfaces, and dry impacted areas. When necessary, contaminated porous materials may need to be removed before the area can be properly cleaned and dried.

Because SERVPRO of West Pensacola is also a certified mold remediation company in Florida, we understand how sewage contamination, hidden moisture, and humidity can contribute to microbial growth and odor problems. From small residential bathroom backups to larger commercial sewage cleanup projects, SERVPRO of West Pensacola is Always Ready™ to help make it “Like it never even happened.”

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


Bulls_Eye_ALT_2.svg

Avoid all contact with sewage-contaminated water

Bulls_Eye_ALT_2.svg

Turn off the main water supply to prevent additional flow

Bulls_Eye_ALT_2.svg

Shut down HVAC systems to stop contaminated air from circulating

Bulls_Eye_ALT_2.svg

Evacuate people and pets from affected areas

Bulls_Eye_ALT_2.svg

Call SERVPRO immediately for professional cleanup

Bulls_Eye_ALT_2.svg

Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


1.svg

Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

2.svg

Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

3.svg

Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Fantastic, professional team of technicians. Well Done!

Catherine Stearns
Pensacola

Your company was at my dad's house within the hour and have done a great job of preventing any further damage. My insurance company had another company contact me about doing the repairs needed, but I'm not interested in having them do anything, since they never contacted me until 6 days had passed after I filed the claim. I'm glad I called you instead, Thank you SERVPRO of West Pensacola!

Mary
Pensacola

A 1/2 hour after I called SERVPRO of West Pensacola they had a crew at my front door with equipment ready to clean up the water damage. That kind of response is why I’m glad I called them. They are 100% PROFESSIONAL.

Joseph H.
Pensacola

Please call this SERVPRO first for all your NEEDS! SERVPRO of West Pensacola!

Kalvin Monlyn
Pensacola

I appreciate that the estimate was reduced for work that did not need to be done. It means a lot and says a lot about your team. Thanks!

James S.
Gulf Breeze

I honestly cannot think of anything to suggest for improvements. The owner, Steve, was wonderful to work with. He explained everything to me from the beginning to end. His employees were polite, focused and cleaned everything to my satisfaction. They also answered all my questions with patience! :)

Sherry M.
Pensacola

Steve, just wanted you to know that your crew is super!! Good work with great efficiency, they deserve five star rating!!

Amal S.
Pensacola

SERVPRO of West Pensacola has been extremely helpful to me in an exasperating situation. Thank You!

Rose Marie Bonifay
Pensacola

Fantastic Job! Couldn't ask for better!

Mary Lou Polisher
Pensacola

About Us

SERVPRO of West Pensacola is a locally owned and operated restoration, mitigation, mold remediation, cleaning, and construction company serving residential and commercial customers throughout Pensacola, Escambia County, and the surrounding areas. Since 2013, SERVPRO of West Pensacola has provided 24/7 emergency response for water damage, fire damage, mold damage, storm damage, structural drying, specialty cleaning, odor removal, contents restoration, reconstruction, rebuild, remodel, and handyman repair services.

SERVPRO of West Pensacola helps homeowners, renters, property managers, businesses, government agencies, schools, healthcare facilities, churches, condo associations, apartments, hotels, retail properties, restaurants, office buildings, and industrial facilities recover after unexpected property damage. Our team handles everyday residential restoration needs such as plumbing leaks, appliance leaks, water heater leaks, roof leaks, wet drywall, water-damaged flooring, bathroom mold concerns, HVAC-related mold concerns, smoke odor, minor fire damage, storm damage, and localized structural drying. We also maintain the equipment, training, documentation process, and SERVPRO network resources needed for larger commercial losses and storm-related disasters.

SERVPRO of West Pensacola also provides Medically Important Remediation support for water-damaged buildings, mold-sensitive environments, and CIRS-aware projects. This service is designed for situations where a customer, physician-informed project team, mold assessor, indoor environmental professional, or industrial hygienist has identified concerns related to moisture, microbial growth, indoor air quality, or building conditions that may require a more detailed remediation approach. Our MIR/CIRS-aware services focus on environmental remediation, source removal, moisture control, containment, HEPA filtration, detailed cleaning, HVAC coordination, documentation, and repair coordination when needed.

SERVPRO of West Pensacola does not diagnose medical conditions, treat illness, provide medical advice, issue medical clearance, or guarantee health outcomes. Our role is to help address the environmental conditions of the property through professional remediation and restoration practices. When a written protocol, mold assessment, indoor environmental report, or industrial hygienist report is provided, our team can work from that scope to help support a more controlled and documented remediation process.

For residential customers, SERVPRO of West Pensacola provides water extraction, moisture inspection, structural drying, mold remediation, fire cleanup, smoke and odor removal, contents cleaning, biohazard cleaning, reconstruction support, rebuild services, remodel support, and handyman repairs. Our team is equipped to help with common property damage situations including a leaking water heater, toilet overflow, kitchen water damage, roof leak, wet baseboards, mold growth near an HVAC system, moisture behind cabinets, smoke odor after a small fire, storm-related water intrusion, or repairs needed after mitigation or remediation work is complete.

For commercial customers, SERVPRO of West Pensacola provides large-loss restoration, emergency mitigation, environmental remediation, structural drying, fire and smoke cleanup, mold remediation, storm recovery, contents handling, specialty cleaning, documentation support, and reconstruction coordination. We understand that commercial property damage can interrupt operations, tenant occupancy, customer access, employee safety, and business continuity. Our team works to stabilize the loss, document the affected areas, communicate clearly with the customer or property manager, and move the project toward cleanup, drying, remediation, repair, and reopening.

SERVPRO of West Pensacola is led by owner Steve Stone and supported by trained restoration professionals, licensed mold remediation credentials, licensed construction capabilities, and national SERVPRO disaster recovery resources. The company has experience assisting residential homeowners, commercial property managers, condo associations, schools, healthcare-related facilities, government agencies, retail locations, restaurants, offices, churches, hotels, apartments, and multi-property portfolios throughout the Pensacola area.

As part of SERVPRO’s® nationwide Disaster Recovery Team network, SERVPRO of West Pensacola can scale labor, equipment, drying resources, cleaning resources, project documentation, and management support for hurricanes, storm flooding, campus-wide losses, multi-unit water damage, commercial fire damage, mold remediation projects, and other complex property restoration needs. SERVPRO of West Pensacola is equipped for both everyday residential property damage and complex commercial restoration, from a small plumbing leak in a home to a large water, fire, mold, or storm loss affecting an entire building, campus, or commercial property.

Whether the need is emergency water removal, fire cleanup, mold remediation, storm damage response, indoor air quality support, MIR/CIRS-aware remediation support, specialty cleaning, contents restoration, reconstruction, rebuild, remodel, or handyman repair services, SERVPRO of West Pensacola is ready to help make property damage “Like it never even happened.®”

Larry Stone, Millie Ward, Steve Stone
Larry Stone, Millie Ward, Steve Stone
Owners of SERVPRO of West Pensacola

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

Variant served: ControlVariant served: Test