Larry Stone, Millie Ward, Steve Stone
Larry Stone, Millie Ward, Steve Stone
Owners of SERVPRO of West Pensacola

About Us

SERVPRO of West Pensacola is available anytime you need help, 24 hours a day, including weekends and holidays. Call us for your residential and commercial cleanup, repair, and construction service needs.

Here to Help® 24/7

SERVPRO of West Pensacola
Our Google Reviews
(850) 469-1160
4.9
(214 reviews)

About Us

SERVPRO of West Pensacola is a locally owned and operated restoration, mitigation, mold remediation, cleaning, and construction company serving residential and commercial customers throughout Pensacola, Escambia County, and the surrounding areas. Since 2013, SERVPRO of West Pensacola has provided 24/7 emergency response for water damage, fire damage, mold damage, storm damage, structural drying, specialty cleaning, odor removal, contents restoration, reconstruction, rebuild, remodel, and handyman repair services.

SERVPRO of West Pensacola helps homeowners, renters, property managers, businesses, government agencies, schools, healthcare facilities, churches, condo associations, apartments, hotels, retail properties, restaurants, office buildings, and industrial facilities recover after unexpected property damage. Our team handles everyday residential restoration needs such as plumbing leaks, appliance leaks, water heater leaks, roof leaks, wet drywall, water-damaged flooring, bathroom mold concerns, HVAC-related mold concerns, smoke odor, minor fire damage, storm damage, and localized structural drying. We also maintain the equipment, training, documentation process, and SERVPRO network resources needed for larger commercial losses and storm-related disasters.

SERVPRO of West Pensacola also provides Medically Important Remediation support for water-damaged buildings, mold-sensitive environments, and CIRS-aware projects. This service is designed for situations where a customer, physician-informed project team, mold assessor, indoor environmental professional, or industrial hygienist has identified concerns related to moisture, microbial growth, indoor air quality, or building conditions that may require a more detailed remediation approach. Our MIR/CIRS-aware services focus on environmental remediation, source removal, moisture control, containment, HEPA filtration, detailed cleaning, HVAC coordination, documentation, and repair coordination when needed.

SERVPRO of West Pensacola does not diagnose medical conditions, treat illness, provide medical advice, issue medical clearance, or guarantee health outcomes. Our role is to help address the environmental conditions of the property through professional remediation and restoration practices. When a written protocol, mold assessment, indoor environmental report, or industrial hygienist report is provided, our team can work from that scope to help support a more controlled and documented remediation process.

For residential customers, SERVPRO of West Pensacola provides water extraction, moisture inspection, structural drying, mold remediation, fire cleanup, smoke and odor removal, contents cleaning, biohazard cleaning, reconstruction support, rebuild services, remodel support, and handyman repairs. Our team is equipped to help with common property damage situations including a leaking water heater, toilet overflow, kitchen water damage, roof leak, wet baseboards, mold growth near an HVAC system, moisture behind cabinets, smoke odor after a small fire, storm-related water intrusion, or repairs needed after mitigation or remediation work is complete.

For commercial customers, SERVPRO of West Pensacola provides large-loss restoration, emergency mitigation, environmental remediation, structural drying, fire and smoke cleanup, mold remediation, storm recovery, contents handling, specialty cleaning, documentation support, and reconstruction coordination. We understand that commercial property damage can interrupt operations, tenant occupancy, customer access, employee safety, and business continuity. Our team works to stabilize the loss, document the affected areas, communicate clearly with the customer or property manager, and move the project toward cleanup, drying, remediation, repair, and reopening.

SERVPRO of West Pensacola is led by owner Steve Stone and supported by trained restoration professionals, licensed mold remediation credentials, licensed construction capabilities, and national SERVPRO disaster recovery resources. The company has experience assisting residential homeowners, commercial property managers, condo associations, schools, healthcare-related facilities, government agencies, retail locations, restaurants, offices, churches, hotels, apartments, and multi-property portfolios throughout the Pensacola area.

As part of SERVPRO’s® nationwide Disaster Recovery Team network, SERVPRO of West Pensacola can scale labor, equipment, drying resources, cleaning resources, project documentation, and management support for hurricanes, storm flooding, campus-wide losses, multi-unit water damage, commercial fire damage, mold remediation projects, and other complex property restoration needs. SERVPRO of West Pensacola is equipped for both everyday residential property damage and complex commercial restoration, from a small plumbing leak in a home to a large water, fire, mold, or storm loss affecting an entire building, campus, or commercial property.

Whether the need is emergency water removal, fire cleanup, mold remediation, storm damage response, indoor air quality support, MIR/CIRS-aware remediation support, specialty cleaning, contents restoration, reconstruction, rebuild, remodel, or handyman repair services, SERVPRO of West Pensacola is ready to help make property damage “Like it never even happened.®”

Certifications

  • SCT - Subrogation Claims Training
  • FSRT - Fire & Smoke Damage Restoration Technician
  • RRRP - Lead-Based Paint Activities and Renovation
  • WRT - Water Damage Restoration Technician
  • ECTP - Employee Certification Training Program
  • OCT - Odor Control Technician
  • CCT - Carpet Cleaning Technician
  • ASD - Applied Structural Drying Technician
  • AMRT - Applied Microbial Remediation Technician
  • UFT - Upholstery & Fabric Cleaning Technician
  • IICRC Certified Firm

Licenses

Biohazard Cleanup: 17-64-1560497
General Contractor License: CGC1531256
Mold Remediation: MRSR 2768

Payment Info

The following cards are accepted:

Awards

  • Directors Bronze
  • Outstanding Sales Performance
  • SERVPRO Director's Platinum Award for Sales
  • Millionaire's Bronze
  • Directors Silver
  • Millionaire's Gold
  • SERVPRO Bronze Award for Sales
  • Millionaire's Silver
  • SERVPRO Director's Bronze Award for sales.
  • Millionaire's Gold

Affiliations

  • National Association of Property Managers
  • P.I.G. Professional investors Guild
  • NAIOP, the Commercial Real Estate Development Association
  • Women's Council of Realtors
  • Better Business Bureau of Northwest Florida
  • Community Associations Institute
  • Institute of Inspection, Cleaning and Restoration Certification – IICRC
  • Gulf Coast Association of Insurance Professionals
  • Perdido Key Chamber of Commerce
  • Greater Pensacola Chamber of Commerce
  • Pensacola Habitat for Humanity
  • American Red Cross
  • National Organization of Remediators and Mold Inspectors (NORMI)
  • Pensacola Association of Realtors

What our
customers are saying

Very professional, friendly and informative. Thank you very much! Definitely will tell my friends

phoebe mayfield

Mrs Jennifer is always super helpful

joey francia

Steve/Andrew at SERVPRO are absolutely amazing! In our office we had been experiencing some extra humidity and musty odors. We cleaned and cleaned and it just kept coming back. We did all the investigative work we could not owning the building. Called these guys out and within 15-20 mins we had the culprit - water in the exterior wall. Steve was a wealth of knowledge and gave us great advice on the temporary fix at least until the bigger issue can even begin to be investigated further. We are already seeing a difference with his expert advice within 24 hours. CALL SERVPRO - they will stir you in the right direction for sure!!!!

Cicely Ford

The whole team I worked with at Serve Pro was exceptional! They responded quickly, were able to scheduled an appointment the next day, and gave us a very clean/professional report. They are top of our vendors lists for our mold and water mitigation needs! 🤗

Taryn Golley

Steve was very professional and very knowledgeable. Appreciate his prompt response to our request. Would definitely recommend his services.

Michael Pickett

Mike, Rob, and Tim did a wonderful job! After a mix up on the rental companies part, they were rescheduled for an A/C venthilation cleaning and came out the same day! They covered my things so nothing go dirty, they kept me informed every step and explained the products that were being used. So polite and respectful! The house smells fantastic.

Leanna Rose

This company is awesome! The owner came out to a friend's property within 2 hours of the call to his office for a mold removal estimate. The owners name is Steve and the young lady that we talked to was outstanding! I would definitely use him for my home!

Joyce Mojica

Great staff! Jennifer at the front desk was incredibly kind, polite, and kept us informed every step of the way with excellent communication. Jagger, the technician, was professional, knowledgeable, and very flexible in working around our unique situation. He made the entire process as smooth and stress-free as possible. We truly appreciate the outstanding customer service and would absolutely use them again in the future.

Whitney Marr Maloney

Steve came in checked everything out used equipment to really see what the problem was, he was very thorough with everything which is what I like and explained the problem in detail

Fer Vela

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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