Emergency Water Extraction & Structural Drying Services

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  • 24/7 Emergency Water Removal 
  • Advanced Water Inspection, Extraction, and Drying Equipment 
  • Residential and Commercial Water Damage Restoration Near You

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SERVPRO of Santa Rosa County
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1-800-SERVPRO
4.6
(69 reviews)

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1-800-SERVPRO

Trusted Water Extraction and Structural Drying Specialists

From a small pipe leak to catastrophic flooding, water can damage the foundation, floors, and walls of your home or business, not to mention the belongings inside. And mold growth can begin in a couple days.   

There’s not a minute to lose. Quick response can keep a bad, potentially hazardous situation from getting worse. At SERVPRO, water extraction (also known as water removal) is a key part of our water damage restoration process. Using powerful pumps and truck-mounted vacuum units, we can quickly remove hundreds or thousands of gallons of water.  

From there, structural drying begins. Using the latest drying systems, from targeted heat to controlled airflow, we’ll make sure your property is dried to the industry standard to maintain structural stability and avoid further damage.

Why Water Extraction and Structural Drying?

Water extraction is exactly what it sounds like: removing excess water from your home or business after a water emergency like a flood, leak, or backup. Structural drying removes any excess, hidden moisture that has been absorbed by structural components throughout the home.  Water extraction and structural drying are essential to:

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Prevent Mold Growth

Mold can start growing in just 24 to 48 hours. Once that growth begins, spores can spread quickly, leading to health risks and expensive cleanup and restoration.

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Minimize Structural Damage

Standing water can weaken the structural integrity of your home or business. This can make your floors, walls, and ceilings warp, deteriorate, and even collapse. Structural repairs can be extremely expensive and disruptive.

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Prevent Odors

Thoroughly drying your home after water damage will reduce the chances of unhealthy mold and mildew, along with the persistent musty smells that come with them. 

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Preserve Your Belongings

After a water-related event, your furniture, electronics, valuables, and important papers can be damaged or ruined. It’s important to get the contents of your home out of harm’s way.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.
A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process  

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.    

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.    

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
69 Reviews
4.6
Leave Us A Review
Pat Maloney
19 days ago

It is challenging to find quality professionalism like I got with the entire team at Servpro. From start to finish on replacing the master shower, after a water leak, no detail was ignored. Dusten, Zeke, Trevor, and Gary, I can’t thank you enough for the quality of work that you brought into our home to make sure the water damage was taken care of. And that the repairs were handled to the same expectation as if it was your own house. Your communication, attention to detail, initiative, and pride in the work made my wife and I feel like we were your only clients.

Greg Wood
about 2 months ago

ServPro and Dusten Callahan are the greatest! We had someone drive into our office and cause significant damage, and the same day. they were there working on it. They performed with professionalism and on time that is rarely seen in today’s world. Cannot say enough, good things about this business and Dusten Callahan, the Project manager. They worked weekends to make sure that we didn’t lose time for our business. On a scale of one star to five stars they are six stars. Greg Wood.

Gail Proctor
about 2 months ago

The two guys that came out were wonderful, jarred gave us a card. They did everything they could and found our problem. They will come back after we have new duct work put in. I would recommend both those guys.

Tammy Chubirko
4 months ago

Dustin Callahan and the entire ServPro crew were amazing to work with while restoring water damage in our garage caused by a broken pipe at our recently purchased vacation home. Since we couldn’t be there during the repairs, Dustin kept us informed every step of the way, providing regular updates and photos of the progress. The finished work looks even better than it did before the damage occurred. Knowing the job was handled professionally and done right gave us tremendous peace of mind. We highly recommend Dustin and the ServPro team!

Jared Dorsey
4 months ago

If this ranked higher I would. These guys are the absolute standard for quality and character. I cannot say enough good things about Dusten, Gary, and the entire team. What started as a very complicated insurance claim became a long and frustrating process with failures of a previous contractor, multiple adjuster changes, delays, and constant moving pieces. Then these guys came in! Throughout it all, Dusten remained persistent, responsive, and completely committed to seeing the project through. He stayed on top of every detail, advocated for us when issues arose, and never let the challenges get in the way of delivering exceptional service. Gary and the crew were equally outstanding. The quality of their work was impeccable, and they consistently demonstrated professionalism, attention to detail, and genuine pride in their craftsmanship. The finished product exceeded my expectations, and it is clear they care deeply about doing things the right way. Beyond the quality of the work, what stood out most was the character of the people involved. Every member of the team treated us with respect, communicated openly, and went above and beyond during an incredibly stressful situation. They turned what could have been an overwhelming experience into something manageable and ultimately successful. If you are looking for a contractor you can trust to deliver exceptional work while genuinely caring about their customers, I would recommend this team without hesitation. They are not only outstanding professionals but great human beings as well. (Attached Kitchen photo. But they did floors, bathroom, closets, all of it was phenomenal)

Ronald Kolodziejczyk
5 months ago

If not for some minor issues, I would have rated them 5 stars. One of the drawers tracks wasn't attached, a couple of door handles are off center, and one of the door panels is cracked already ( though haven't addressed with them yet, to be fair). Multiple issues with the main island, but resolved. Dustin and Gary were easy to work with on most issues. Would recommend again though.

sonya sonya
6 months ago

Dustin and his team were absolutely wonderful to work with. Considering the circumstances for needing them were so unexpected they certainly made the situation bearable. Would definitely recommend them!

Gavin Wehby
9 months ago

Servpro Navarre was out here within 30 minutes of our emergency. They cleaned and got the equipment set up extremely quick and break down was even faster. It was like they were never even here, which is a good thing in this industry in my opinion!

Ralinds L
11 months ago

We had a mold issue and needed to replace our kitchen cabinets, we decided to expand it into a remodel. The clean up was efficient and professional. Dusten and his crew at Carter Restoration of Escambia Country did the remodel portion. Dusten did an EXCELLENT job working with us and designed our kitchen to look better than we could have imagined. Thank you to Dusten and Gary and all for doing such an amazing job for us!

SERVPRO Water Extraction & Structural Drying Knowledge Center

What equipment does SERVPRO use for water extraction?

When it comes to water extraction, SERVPRO technicians have both the very latest and the tried-and-true at their disposal: 

  • Moisture detectors, hygrometers, and other meters measure the extent of moisture saturation. 
  • Infrared cameras find “hidden” water behind walls and ceilings. 
  • Submersible and gas-powered pumps are used for continuous pumping of high-level water. 
  • Truck-mounted and portable extraction units perform efficient water removal. 
After water damage, how long does it take for mold to grow?

It’s important to begin water extraction and drying immediately, since mold growth can begin just 24-48 hours after water was introduced to your home.

What’s a sump pump and what does it do?

A sump pump is a mechanical pump, often placed in a basement or crawlspace, to remove water as it accumulates in a sump pit. As the water level rises, it trips a float switch, turns on the pump, and sends the excess water away from the structure. Sump pumps help keep your basement dry and protect your home from water damage.

How long does water extraction take?

In most residential cases, water extraction takes one to three days. It depends on factors such as: 

  • The water source 
  • The amount of water 
  • How much of the home is affected 
  • Affected materials in the home like carpet, furniture, and drywall
What drying equipment does SERVPRO use?

SERVPRO technicians use industrial-grade dehumidifiers to help prevent secondary water damage like swelling and warping of floors, walls, and furniture. They use high-speed air movers to create airflow across walls, carpets, pads, and furniture, in order to accelerate the evaporation of moisture. Moisture mapping is also used to locate hidden areas that need drying. 

After water removal, how long does it take to dry out a home?

The drying process begins after standing water is removed. Drying typically takes three days to a week. But it can take longer, depending on:  

  • Type of material: wood, drywall, and other porous materials soak up more moisture and take longer to dry.  
  • Humidity levels: the higher the humidity, the longer the drying time.  
  • Saturation level: If the home is heavily saturated, drying will take longer (giving mold a chance to grow).  
Is structural drying needed after a small leak?

The amount of water you see may not be the entire picture. What’s important is not just the amount, but where the water went. A small amount of water that enters a wall, cabinetry, or flooring is often harder to detect and completely dry. Over time, that small amount of moisture can weaken the supporting materials in your home.

Should I open my windows to help with structural drying?

When the outside air is too humid, or the property needs to be kept secure, it’s best to keep the windows closed. In the case of a more humid area, such as Florida, opening windows might increase the drying time. 

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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