Many factors can affect flood risk, including property location and building characteristics. Additionally, there are three flood risk ratings and five flood zone types. When flood damage strikes, trust SERVPRO® for cleanup.

Flood Damage Restoration Services

From leaking pipes to severe flooding, our certified professionals use advanced technology to extract any water, dry your property, and restore it to its pre-loss condition.

  • The #1 Choice in Cleanup and Restoration
  • 24/7 Emergency Service
  • Water extraction, drying, and restoration
  • Ready for any source of water, flood, leak, sewage backup, etc.
  • Specialized technology and techniques

Here to Help® 24/7

SERVPRO of Lake County
Our Google Reviews
(352) 735-3311
5.0
(332 reviews)

Flood Damage Restoration Services

Record rains make their way into your living room. Water from the upstairs bathroom turns up in a light fixture downstairs. A busted pipe left an inch of water in the basement, with no sign of stopping. Whether flooding comes from a major storm, a minor plumbing problem, or something else, it doesn’t take much water to damage your home.

The longer water sits, the worse the damage and the higher the bill. At SERVPRO®, we respond at any time to quickly take care of your flood emergency. And from water removal and structural drying to mold remediation and contents restoration, we’ll make it “Like it never even happened.”

Our Expert Restoration Process

The moment you call, our team moves quickly to protect your property and begin recovery. We follow a proven, step-by-step process to return your home to its pre-loss condition.

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Assess

We inspect, document, and plan your restoration.

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Mitigate

We act fast to stop damage and protect what matters most.

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Restore

We rebuild and restore your space to pre-loss condition.

Moisture reading and water removal from a basement during Flooded basement cleanup by SERVPRO
Moisture reading and water removal from a basement during Flooded basement cleanup by SERVPRO

Like It Never Even Happened

We can provide water extraction, drying and restoration services to return your property to its pre-loss condition, no matter what kind of flooding you’re facing:  

  • Groundwater flooding 
  • Storm 
  • Pipe burst 
  • Appliance failure 
  • Sewage backup 

With 59+ years of experience, we can handle your flood emergency. And from water removal and structural drying to mold remediation and contents restoration, we’ll make it “Like it never even happened.”

Need Help with a Commercial Property?


When your business suffers water damage, SERVPRO is ready. Our experienced team will get the job done and keep downtime to a minimum. Learn more about our Commercial Restoration Services.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.
A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.   

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.   

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

Knowing where the main water shutoff is located on your property can help prevent water damage to your home or business in an emergency.
Knowing where the main water shutoff is located on your property can help prevent water damage to your home or business in an emergency.

Flood: What You Can Do Right Now

With flooding, knowing what you can do before help arrives can help reduce the damage to your home and cut the restoration costs. Standing water in your home will cause more damage with every passing hour.

  • Get everyone in your household (including pets) away from rising water and to a safe, dry area of the home.
  • Shut off your water source if you know the shutoff valve location and can reach it safely.
  • Turn off your electricity at the main panel, if you can do it without stepping in water.
  • Don’t use electrical appliances or outlets that might‘ve come in contact with water.
  • Move your most valuable items, furniture, and electronics to higher ground if it’s safe.
  • Once the flooding has stopped, take photos of the damage for your insurance claim.

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
332 Reviews
5.0
Leave Us A Review
Irina
3 days ago

Professional, cordial and hard working!! I really don't have the words to explain how happy I am with the people at SERVPRO of Lake County.

Kelly Utley
17 days ago

The Servpro team did an incredible job mediating a plumbing backup that caused sewage to flow into my house. Their response was quick and communication along the way clear. Jordon and Marlon were meticulous in addressing all of the impacted areas and gave me confidence that my home would be clean and safe. Highly recommend the snd the Servpro team.

Charlotte Nichols
about 1 month ago

They came out promptly when notified. Always courteous and explained all did thoroughly.always told when would return so could know when to expect. Did all clean up after insurance came and inspected and worked with inspectors. Great in every way. Jordan, Jason, and Brandon all three were very courteous, explaining the next steps,on time when said they would come back, cleaning up and removing the debris; could not think of saying anything better or higher than what they did. Thank you all for making an unpleasant happing, better.

Cj
about 2 months ago

We recently used SERVEPRO for cleanup and restoration after the flood in our home. The teams and leaders worked well together, with the goal of providing great customer service and quality outcomes. We were particularly impressed by the Construction Manager, Abby Boyd. Ms. Boyd is very knowledgeable of the home restoration process, and an exceptional leader for the company. During this very stressful situation, she was supportive thru each step of the process, going above and beyond to ensure all work was completed to our satisfaction.

Allen Garner
3 months ago

SERVPRO of Lake County was recommended by our insurance company. The crew showed up really quick with many pieces of equipment to clear the water from our home. Our SERVPRO liaison, Brandon, showed up and showed off! He was fantastic! Explained EVERY step. Brandon is a great listener and responded, without hesitation, to each of our concerns and many, many questions, As the mitigation process continued, Brandon was here with his crew every day. They were on time, outlined their goals for the day and then executed them flawlessly. His crew knew exactly what to do. The office staff was also extremely helpful in answering questions and paperwork issues. Melissa went above and beyond to help process an accounting invoice. If you need a company to help you with a water spill in your home, SERVPRO of Lake County is the company to call. SERVPRO should be considered the standard for excellence!

Brandon Albert
3 months ago

Love Ninkas are Butterflies and if I ever need a body to be cleaned up . These are your GUYS......

Kim
3 months ago

We had a water heater leak that went unnoticed for about a week. Vinyl flooring, carpet, some drywall and subfloor were damaged. Some mold was also forming in places. The team at Servpro of Lake County came in and cleaned, dried out areas and treated the mold. They looked at the damage, tore it all out, cleaned it up. Very professional and so organized. They gave us a detailed list of what they accomplished everyday they were there. They helped with the insurance claim, too. The whole team was knowledgeable about any concerns or questions we had. Very reassuring. Brittany was absolutely the best person to help me through this. She was courteous, polite, and so helpful! I could just go on and on about how good they were. I would definitely recommend this team again!!!

Robert O'Brien
3 months ago

Servpro of Lake County is truly one of the best restoration contractors in the Central Florida area. They go above and beyond to follow industry standards, ensuring that every job is done effectively and the right way. What also really stands out to me is their commitment to client safety. When dealing with water, fire, and mold-related damages, I know firsthand that hazardous microorganisms, chemical compounds and other hazardous materials like asbestos may be be present. Servpro of Lake County takes all the necessary precautions to prevent exposure to these contaminants so that you can feel safe in your home or office once restored! Servpro of Lake County comes highly recommended!

Maurice Lopez
3 months ago

I cannot say enough great things about Terry Grinage and his SERVPRO team. Their professionalism, attention to detail, and commitment to excellence exceeded our expectations. The team thoroughly pressure washed the exterior of our Encompass Health Rehabilitation Hospital and expertly removed years of green algae buildup, restoring the building’s appearance and making it look fresh and inviting. They also steam-cleaned our interior office carpets, especially in the reception area, creating a clean and welcoming first impression for our patients and their families. In preparation for our critical Joint Commission accreditation survey, Terry and his team performed a deep cleaning of our kitchen tile floors, leaving them spotless and looking like new. Their work significantly enhanced the overall appearance of our facility and helped ensure we were survey-ready. Terry and his team provided outstanding service from start to finish. Their dedication, reliability, and quality workmanship made our hospital shine and look new again. We are extremely grateful for their exceptional service and highly recommend SERVPRO to any organization seeking professional cleaning and restoration services. Thank you, Terry and team, for a job exceptionally well done!

SERVPRO Flood Damage Knowledge Center

How to clean up flood damage in a home?

When a flood emergency occurs in your home, it’s only natural to want to take action immediately. Below are some preliminary steps you can take before we arrive, but only attempt what you can do safely. 

  • Shut off the water source, if possible. If you’re not sure where the water is coming from, we’ll inspect and handle the situation as soon as we arrive. If you don’t know how to shut off the water, contact a plumber to help. 
  • Remove excess water by mopping, blotting, or wiping. This could include flooring and hard surface furniture which has standing water on it. Do not use your household vacuum to remove water, since it could cause damage to the vacuum or be unsafe.  
  • Protect carpet, rugs, drapes, and upholstered items from further damage. Place aluminum foil or parchment paper between furniture and wet carpet or rugs. Remove books, magazines, or other colored items from carpets and rugs. Hang draperies up with coated hangers to avoid contact with wet floors. Remove pillows or cushions from wet upholstered items. 
  • Avoid using electric or electronic items that have come into contact with water. This may include items such as light fixtures, ceiling fans, televisions, or appliances. If there is a possibility that someone else on the property may turn on an electric item that has come in contact with water, consider turning off the power to individual circuits within the power distribution panel of the property. 
What is a flood?

A flood is an overflow of water onto property that should otherwise be dry. Water from flooding doesn’t always come from the same place, and where it comes from matters a lot. Some floods bring in fairly clean water you can begin to deal with carefully. Others carry bacteria and contaminants that can harm your health. That’s why it’s important to know what you’re up against before you start your cleanup.

What are the most common causes of home floods?

Most home floods come from severe weather and storms, plumbing or appliance failures, and sewer backups or rising groundwater. Each source carries different risks, so identifying the cause early helps you respond as effectively as possible.

Is flood damage covered by insurance?

Flood damage may be covered by your insurance policy, but you’ll need to reach out to your agent to get specifics about your particular coverage. Most typical homeowners insurance does not cover flood damage.

How long does it take to fix flood damage?

The time it takes to fix flood damage depends on the severity of the flood. We’ll inspect your home or business and discuss with you the severity of damage and our plan to help return your property back to pre-loss condition. We’ll then work to remove the water that shouldn’t be there using pumps and water extracting equipment. Once the excess water is gone, we use dehumidifiers and other specialized drying equipment to help return the area to its normal moisture level. This is a closely monitored process, with our teams continually making adjustments to equipment to help ensure the area is recovering as quickly and as safely possible.

How dangerous is a flood?

Other than the environmental hazards, all natural flood water is classified as category 3 water damage. Category 3 water damage is defined as “Grossly unsanitary water containing pathogenic agents, arising from sewage or other contaminated water sources and having the likelihood of causing discomfort or sickness if consumed or exposed to humans.” Category 3 water damage is considered grossly contaminated. It may also be called “black water.” 

What should you do if your house floods?

The most important thing to do is to move your family to safety. Next, shut off the water source and electricity if you can do so safely and avoid contact with standing water. Then call a professional water damage restoration company right away to begin the water extraction process.

Are sandbags helpful during a flood?

Sandbags are helpful for slowing and redirecting slow-moving water up to two feet deep, but they do not stop water completely. Do not rely on sandbags to counteract flood damage.

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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