Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Jacksonville Northwest

Our Google Reviews
(904) 256-4894
4.9
(22 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Jacksonville Northwest we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

The SERVPRO team saved the Day! I had a huge flood from a washer and they came in and took care of business. They were very professional and made everything very easy. It's a pretty tough day when your house gets flooded but when guys like this show up it makes all the difference. Thanks!!

S. Bryant
Jacksonville

Every interaction with SERVPRO was pleasant. The initial consult/estimate was scheduled in a timely manner and the project was finished ahead of schedule. Every single employee interaction was professional and enjoyable. Dealing with water damage in your home can be stressful but SERVPRO provided me quality solutions in an efficient manner. I highly recommend SERVPRO to anyone dealing with water or mold problems.

A. Bryan
Jacksonville

A nor'easter blew through this January and caused us some storm and water damage. SERVPRO of Jacksonville Northwest arrived on the scene quickly, extracted the water and dried the entire area. They are lifesavers!

P. Malone
Jacksonville

A storm came through and blew a tree through our roof and water was pouring in. Fortunately, SERVPRO came quick and tarped the roof so there would be no further water damage. 

R. Moore
Jacksonville

These three guys were prompt, professional, and did an awesome job!

D. Alderman
Hilliard

Your crew members were lifesavers! They were very helpful and explained the entire process of drying.

M. Delaney
Jacksonville

Charles, Christon and Alyssa very Professional and Courteous. On time every day. Respectful of my time and property. This was an extremely stressful upsetting time and Charles immediately relaxed the energy in the room, listened, empathized and reassured me every step of the emergency and mitigation process. Christon’s knowledgeable and calm demeanor gave me confidence in the next steps. Highly Recommend!

M. McCann
Jacksonville

SERVPRO is an excellent company. They are professional, hardworking, courteous, and sympathetic to my needs during my water restoration job. Each crew worked diligently and treated my home as if it was their own. The attention to detail during packing/unpacking was impressive.

P. Mudd
Jacksonville

My A/C closet had water leaking out of it spreading into the living room, bedroom and bathroom! I immediately threw down towels and called SERVPRO just before midnight and they showed up in no time. Great with the clean-up and very professional!

M. Hunter
Yulee

The SERVPRO team saved the Day! I had a huge flood from a washer and they came in and took care of business. They were very professional and made everything very easy. It's a pretty tough day when your house gets flooded but when guys like this show up it makes all the difference. Thanks!!

S. Bryant
Jacksonville

Every interaction with SERVPRO was pleasant. The initial consult/estimate was scheduled in a timely manner and the project was finished ahead of schedule. Every single employee interaction was professional and enjoyable. Dealing with water damage in your home can be stressful but SERVPRO provided me quality solutions in an efficient manner. I highly recommend SERVPRO to anyone dealing with water or mold problems.

A. Bryan
Jacksonville

A nor'easter blew through this January and caused us some storm and water damage. SERVPRO of Jacksonville Northwest arrived on the scene quickly, extracted the water and dried the entire area. They are lifesavers!

P. Malone
Jacksonville

A storm came through and blew a tree through our roof and water was pouring in. Fortunately, SERVPRO came quick and tarped the roof so there would be no further water damage. 

R. Moore
Jacksonville

These three guys were prompt, professional, and did an awesome job!

D. Alderman
Hilliard

Your crew members were lifesavers! They were very helpful and explained the entire process of drying.

M. Delaney
Jacksonville

Charles, Christon and Alyssa very Professional and Courteous. On time every day. Respectful of my time and property. This was an extremely stressful upsetting time and Charles immediately relaxed the energy in the room, listened, empathized and reassured me every step of the emergency and mitigation process. Christon’s knowledgeable and calm demeanor gave me confidence in the next steps. Highly Recommend!

M. McCann
Jacksonville

SERVPRO is an excellent company. They are professional, hardworking, courteous, and sympathetic to my needs during my water restoration job. Each crew worked diligently and treated my home as if it was their own. The attention to detail during packing/unpacking was impressive.

P. Mudd
Jacksonville

My A/C closet had water leaking out of it spreading into the living room, bedroom and bathroom! I immediately threw down towels and called SERVPRO just before midnight and they showed up in no time. Great with the clean-up and very professional!

M. Hunter
Yulee

About Us

At SERVPRO of Jacksonville Northwest, owned and operated by SERVPRO Team TMC, we are more than just a disaster restoration company—we are your trusted partners in recovery. With a proven track record of excellence and an unwavering commitment to service, our team is dedicated to helping homeowners and businesses navigate the unexpected with speed, efficiency, and professionalism.

Specializing in water, fire, and storm damage restoration, as well as mold remediation, biohazard cleanup, and commercial services, and more, SERVPRO Team TMC brings industry-leading expertise to every job. Our highly trained technicians use advanced technology and techniques to restore your property quickly, minimizing disruption and ensuring a seamless recovery process. We understand the stress that comes with property damage, and we are here to make it “Like it never even happened.”

When disaster strikes, trust SERVPRO Team TMC to be there—24/7, ready to respond at a moment’s notice. No job is too big or too small; we’re always here to help.

• 24/7 Emergency Response – We’re always available when you need us most.

• Highly Trained Specialists – Our team is IICRC-certified and continuously trained in the latest restoration techniques.

• Advanced Technology & Techniques – We utilize state-of-the-art equipment to ensure efficient and effective restoration.

• Locally Owned, Nationally Backed – Personalized service with the power of a national brand.

• Insurance Coordination – We work directly with your insurance provider to streamline the claims process.

Whether you’re dealing with water damage, fire damage, or mold issues, SERVPRO Team TMC is the team you can rely on. Contact us today and let us help you restore your home or business with confidence.

Jason & Erica Cabral, Richard & Jenna Mazurek, Joseph Tutsch Jr., Kayla Tutsch
Jason & Erica Cabral, Richard & Jenna Mazurek, Joseph Tutsch Jr., Kayla Tutsch
Owners of SERVPRO of Jacksonville Northwest

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.