Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Downtown and North Pensacola

Our Google Reviews
(850) 466-3076
4.9
(107 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Downtown and North Pensacola we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

You did all the work starting 2/4/19 and Connor and his crew were the best. The men on the crew were dedicated and insured all areas were taken care of. Those men were absolutely the best, they kept me informed at all times. Never was I worried. Well done and thank you so much. I will pass this on to anyone who needs your service. 

Theda
Lillian

SERVPRO of North Pensacola was attentive, prompt and polite. Daniel, Kacie, Katie, and James deserve special recognition for their professionalism, courteous demeanor, and quality of work! 

Lorraine
Cantonment

SERVPRO North Pensacola was very professional and courteous. I will use them for any future cleaning or restoration needs.

Renee
Cantonment

I was impressed with SERVPRO North Pensacola's service and I will recommend to family and friends!

Collin
Molino

David, Sr. and David, Jr. came to Tallahassee from SERVPRO Bay County when we were hit by several tornadoes. They were very professional, knowledgeable and experienced. They removed damaged floors, drywall and ceiling, cleaning up as they went. Also discovered additional damage to floors and handled the situation immediately. Would highly recommend them.

Diane P.
Pensacola

Top notch crew! I felt overwhelmed when I called, but they took time to talk me through everything they had to do to get the water out and prevent nastiness in the future from this accident… highly recommend to anyone! Thank you guys!

Hannah M
Escambia

Colby and the team bring decades of knowledge to each loss, the expertise of SERVPRO of North Pensacola makes a horrible loss smooth and painless!

T. McCarthy
Pensacola

Great service, did a quality job and were great to work with. 

Paul
Gulf Breeze

Everyone was courteous and efficient. I have no complaints!

William
Gulf Breeze

You did all the work starting 2/4/19 and Connor and his crew were the best. The men on the crew were dedicated and insured all areas were taken care of. Those men were absolutely the best, they kept me informed at all times. Never was I worried. Well done and thank you so much. I will pass this on to anyone who needs your service. 

Theda
Lillian

SERVPRO of North Pensacola was attentive, prompt and polite. Daniel, Kacie, Katie, and James deserve special recognition for their professionalism, courteous demeanor, and quality of work! 

Lorraine
Cantonment

SERVPRO North Pensacola was very professional and courteous. I will use them for any future cleaning or restoration needs.

Renee
Cantonment

I was impressed with SERVPRO North Pensacola's service and I will recommend to family and friends!

Collin
Molino

David, Sr. and David, Jr. came to Tallahassee from SERVPRO Bay County when we were hit by several tornadoes. They were very professional, knowledgeable and experienced. They removed damaged floors, drywall and ceiling, cleaning up as they went. Also discovered additional damage to floors and handled the situation immediately. Would highly recommend them.

Diane P.
Pensacola

Top notch crew! I felt overwhelmed when I called, but they took time to talk me through everything they had to do to get the water out and prevent nastiness in the future from this accident… highly recommend to anyone! Thank you guys!

Hannah M
Escambia

Colby and the team bring decades of knowledge to each loss, the expertise of SERVPRO of North Pensacola makes a horrible loss smooth and painless!

T. McCarthy
Pensacola

Great service, did a quality job and were great to work with. 

Paul
Gulf Breeze

Everyone was courteous and efficient. I have no complaints!

William
Gulf Breeze

About Us

SERVPRO of Downtown and North Pensacola is your locally owned Full Service Mitigation Company. We specialize in Cleaning. Restoration. Construction. As a member of a network of over 2,000 franchises in the United States and Canada, SERVPRO of North Pensacola is equipped to handle residential and commercial damages of all sizes.  Our team undergoes continued training with nationally recognized industry organizations, including the IICRC, and has extensive experience cleaning and restoring property damages in our community.

Owner of SERVPRO of North Pensacola, Kyle Carter, purchased this franchise in 2020, and takes pride in providing the Pensacola community with exceptional customer service and detail oriented services during their time of need.  Kyle has many years of experience in the insurance and restoration industries, and has been an owner in the SERVPRO franchise system since 2012.

SERVPRO of North Pensacola is a proud member of many local organizations, including the Pensacola Beach Chamber of Commerce and the Greater Pensacola Chamber of Commerce.  Our team takes pride in living in and serving our local community, including volunteer work with the Ronald McDonald House and Absolutely Incredible Kid Day.

If your home or business suffers damages from fire, water, or mold, know that SERVPRO of North Pensacola has the knowledge, training, and experience to help make it "Like it never even happened."  For more information about the services we offer, give us a call.  We are available 24 hours a day, 7 days a week, and look forward to being of service to you and your property in your time of need.

Benjamin Kyle Carter
Benjamin Kyle Carter
Owner of SERVPRO of Downtown and North Pensacola

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.