About Us
SERVPRO of Downtown and North Pensacola is available anytime you need help, 24 hours a day, including weekends and holidays. Call us for your residential and commercial cleanup, repair, and construction service needs.
Here to Help® 24/7
About Us
SERVPRO of Downtown and North Pensacola is your locally owned Full Service Mitigation Company. We specialize in Cleaning. Restoration. Construction. As a member of a network of over 2,000 franchises in the United States and Canada, SERVPRO of North Pensacola is equipped to handle residential and commercial damages of all sizes. Our team undergoes continued training with nationally recognized industry organizations, including the IICRC, and has extensive experience cleaning and restoring property damages in our community.
Owner of SERVPRO of North Pensacola, Kyle Carter, purchased this franchise in 2020, and takes pride in providing the Pensacola community with exceptional customer service and detail oriented services during their time of need. Kyle has many years of experience in the insurance and restoration industries, and has been an owner in the SERVPRO franchise system since 2012.
SERVPRO of North Pensacola is a proud member of many local organizations, including the Pensacola Beach Chamber of Commerce and the Greater Pensacola Chamber of Commerce. Our team takes pride in living in and serving our local community, including volunteer work with the Ronald McDonald House and Absolutely Incredible Kid Day.
If your home or business suffers damages from fire, water, or mold, know that SERVPRO of North Pensacola has the knowledge, training, and experience to help make it "Like it never even happened." For more information about the services we offer, give us a call. We are available 24 hours a day, 7 days a week, and look forward to being of service to you and your property in your time of need.
Service Area
Certifications
- SCT - Subrogation Claims Training
- HST - Health and safety Technician
- AMRT - Applied Microbial Remediation Technician
- UFT - Upholstery & Fabric Cleaning Technician
- RCT - Rug Cleaning Technician
- CCT - Carpet Cleaning Technician
- FCT - Floor Care (Hard Surfaces) Technician
- ECTP - Employee Certification Training Program
- RRT - Carpet Repair & Reinstallation Technician
- WRT - Water Damage Restoration Technician
- ASD - Applied Structural Drying Technician
- OCT - Odor Control Technician
- OSHA - 10-hour General and/or Construction Industry Training Program
- IICRC Certified Firm
- FSRT - Fire & Smoke Damage Restoration Technician
Licenses
Awards
- Better Business Bureau of Northwest Florida Torch Award for Ethics
Affiliations
- Greater Pensacola Chamber of Commerce
What our
customers are saying
I came home from work to a leak in the attic draining water down into the walls and my AC closet. I bought this house (first time homeowner) less than a week ago, so to say this was stressful and extremely upsetting is an understatement. I had no clue what to do or who to call. I ended up finding ServPro and called their emergency line, and Trevor handled everything from there. He gave me step by step instructions, let me know multiple times that he’s here to make this as easy as possible for me, and kept my best interest in mind the entire time! It’s only been a few hours into this whole experience, but I already feel the stress lifting. I can’t thank Trevor and ServPro enough for the quick and empathetic action!
I am very grateful that we called SERVPRO of Downtown and North Pensacola to respond to our family crisis! The house was flooded with water everywhere and we were all overwhelmed. Trevor and Austin arrived and immediately went to work to stop the issue and began mitigating the terrible situation. I can tell you that they took the time to explain everything and the options for moving forward. I know that they had numerous crises happening with other folks but you could not tell it. Trevor particularly acted like we were his only customer and like it was happening in his own house. That really made such a huge difference through the entire flooding event. I can also tell you the mitigation took a little over 2 weeks and that another entity applied pressure to do the project another way, but Trevor and others on his team like Tony knew it would cause great harm to us later by cutting corners. If it had not been for SERVPRO of Downtown and North Pensacola we would have been in a much worse situation than the terrible crisis we already faced, because it would have caused harm to us in the future. I need to say again that I am extremely grateful for this team and their care in walking us through a terrible event. We were treated like you would be in a close family. Thank you SERVPRO of Downtown and North Pensacola.
Quick response to handle our situation. Members of the Servpro team discussed their plan in detail, we're courteous, cautious around the furniture and professional in handling our situation. Highly recommend this company if you need the various forms of water damage or restoration.
Excellent! First class customer service every time. I would not think of calling anyone else,
Stephen David B. and Austin offered great professional services highly recommended
Servpro did a great job mitigating water damage and clearing the house to install new floors. Anyer and Ricardo were fantastic to work with.
Jairo and Darien, Ricardo and Anyer did a good job cleaning and handling our fire damage at my shed.
Jairo, Ricardo and Anyer Bello. They did a great job
Anyer and Ricardo they were outstanding. The crew was like a machine ! No one sat around everyone new what to do no playing! Thanks for outstanding Job!! DAVE AND Renee They packed us out!!