Erik S. & Kristine C. Olson, Scott Beck
Erik S. & Kristine C. Olson, Scott Beck
Owners of SERVPRO of Washington, DC

Meet Our Team

All it takes is one call to SERVPRO of Washington, DC. Our service technicians are ready to respond anytime you need us. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays

Here to Help® 24/7

SERVPRO of Washington, DC
Our Google Reviews
(202) 737-8776
4.5
(100 reviews)
Meet our Team. Here to Help 24/7
  • Richard Sandoval, Vice President, team member at SERVPRO of Washington, DC

    Richard Sandoval, Vice President

    Richard Sandoval is an experienced restoration professional with over a decade in the industry and a strong background in leadership. Following his service in the Marine Corps, he has built a reputation for driving results, developing high-performing teams, and delivering consistent, quality outcomes.

    Based in the DMV area, Richard brings a hands-on approach to every project, combining operational expertise with a strong commitment to customer service. He is known for his ability to lead with integrity, communicate effectively, and navigate complex challenges with confidence.

    Richard is passionate about building strong teams, fostering a positive culture, and ensuring every project is completed with excellence from start to finish.

  • Cody Wood, General Manager - Mitigation, team member at SERVPRO of Washington, DC

    Cody Wood, General Manager - Mitigation

    Years @ SERVPRO®;: 5 years

    Certifications:

    Water Restoration Technician (WRT), Applied Microbial Remediation Technician (AMRT), Applied Structural Drying (ASD), Trauma and Crime Scene Technician (TCST), Commercial Drying Specialist (CDS), Fire & Smoke Damage Restoration (FSRT), & Odor Control Technician (OCT)

    Hobbies:

    Traveling, mixed martial arts, weight lifting, & spending time with family

  • Draven "Dre" Marlow, Resource Manager, team member at SERVPRO of Washington, DC

    Draven "Dre" Marlow, Resource Manager

    Years @ SERVPRO®;: 6 years

    Certifications:

    WRT, TCST, HST

    Hobbies:

    scuba diver for 13 years and volunteer firefighter for 9 years

  • Office and Warehouse Staff, team member at SERVPRO of Washington, DC

    Office and Warehouse Staff

    This is a picture of our full office and warehouse staff. We are fully staffed and ready to help you with all of your needs.

What our
customers are saying

Craig Wilson was who we worked with throughout the remediation process and played a big part in getting us back up and running. He was patient, communicative, and understanding of our family’s needs throughout the process, and worked with us to make sure everything was handled and put back in order. While the overall process wasn’t completely seamless, our experience working with Craig was positive and we appreciated his flexibility and professionalism throughout. Overall, I’d recommend SERVPRO and their services.

William Jamison

If you ever wondered whether that whole "Make like it never even happened happen" ad campaign was truthful? I'm here to tell you - It is. Quite happy with ServPro and Alex's, Claudia's, Juan's, and Enzo's teams, if really unhappy with why we needed their services in the first place. Board-up on day of event, water-and-smoke remediation/cleaning, textile cleaning (part of smoke remediation), unpacking return of textiles, and building contractor for a minor rebuild. Expensive? I dunno, I'd like to think you get what you pay for, and the expertise in dealing with this stuff professionally was readily apparent - and the people we dealt with were great. Biggest issue was on textile with some items that were damaged. In the grand scheme, nuisance, and not horrible. We don't ever want to go thru that again, but if we do, I wouldn't hesitate to work with ServPro again. They were great. Thanks.

George Christo

A delivery truck hit my deck and damaged some siding as well. I am pleased with the professionalism and efficiency demonstrated by the SERVPRO team. The quality of the work met my expectations, and I appreciate the attention to detail during the cleanup and restoration. Thank you for your assistance during this time. I would not hesitate to recommend SERVPRO to others in need of restoration services.

Anthony Speight

I recently lost my home to a fire an lost everything well I thought I did what he's holding is my grandfather's watch that he left me and I thought I lost it in the fire I gave up looking but Thomas said I'll find man don't worry these aren't men there Angels from God we talked a lil about the Bible he called me the moment the team found it. Bring me to tears. This team company men of God go above an beyond there super professional there true at heart gentle an kind these people know you are in a hard situation an provided more then a cleaning service for a they comforted me in a time I felt my weakest a time I felt alone like a had nothing God bless these men an women for there hard work absolutely amazing 20 out of 10

joe Demetro

Victor Cruz and team were amazing - prompt, professional, and expert. Solved our problem quickly and with great results. Thank you!

Chris O'Shea

We discovered mold in a small area of our home, and this company handled it carefully. They removed the affected section and treated the space to prevent it from returning. Compared to ignoring the issue, this gave us peace of mind. The process was explained clearly, and everything was completed within a few days.

Paul smiths

This is my second time using ServPro. It’s unfortunate when you need their services, but they make the whole process easy and seamless. Monica at the office catered to my specific needs and Victor and his crew were on time, polite, and efficient. They were in and out quickly, having completed a job well done. I would use ServPro again.

Anna Phillips

I can’t say enough great things about Victor and his team at Servpro. Victor took the time to thoroughly explain the process, set clear expectations, and ensure we felt confident every step of the way. His team arrived on time, worked efficiently, and treated my space with care and respect. What truly stood out was their commitment to doing the job right—not just quickly, but thoroughly. It’s rare to find a team that combines expertise with such a high level of customer service. I would absolutely recommend Victor and his team to anyone in need of restoration services. Top-tier experience from start to finish.

Ashley Toney

Excellent, detailed work. Really nice crew. Very responsive management. Overall great job on our basement, which was a disaster after a burst pipe. Highly recommend this company.

NMB Traveler

About Us

At SERVPRO of Washington, DC we understand the stress and worry that comes with fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

The owners of SERVPRO of Washington, DC are Erik & Kristine Olson, & Scott Beck. We have 13 SERVPRO® franchises delivering expert service to the Washington DC metropolitan area. Our staff brings advanced knowledge of restoration along with in-depth local knowledge. Aside from building the team, the owners are focused on ensuring community involvement is strong and giving back is at the forefront of the company strategy.

SERVPRO of Washington, DC has the specific damage restoration training, personnel, and equipment to restore your home or business to its pre-existing state. If you need someone to help you with any fire, soot, or smoke damage, our certified technicians will be there to start the restoration process.

SERVPRO Team Olson

SERVPRO of Washington DC, SERVPRO of Bethesda, SERVPRO of Capitol Hill, DC, SERVPRO of Chevy Chase/Silver Spring, SERVPRO of College Park/Hyattsville, SERVPRO of District Heights, SERVPRO of Georgetown DC, SERVPRO of Landover, SERVPRO of Potomac, SERVPRO of Takoma Park, SERVPRO of Northeast DC, SERVPRO of Northwest DC, & SERVPRO of Southeast DC

Erik S. & Kristine C. Olson, Scott Beck
Erik S. & Kristine C. Olson, Scott Beck
Owners of SERVPRO of Washington, DC

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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