Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Durango

Our Google Reviews
(970) 259-6184
4.8
(257 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Durango we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

We had a 2nd story water leak that took out the kitchen ceiling below. While minor in comparison to most of the jobs they do, this was relatively devastating for us. Keith quickly  sent Zach to our rescue! He did a great job getting our carpet & sub-floor thoroughly dried & ready for new sheetrock. He was clean, professional, friendly & compassionate! We could not have asked for better service, as always ... these guys are amazing!

Trina
Durango

We came home from a weekend away to find a burst pipe.  These guys, Zac, Theo, and Austin, were at our house less than 24 hours later with equipment and proceeded to set up to dry our floors out.  Theo and Austin worked four days ripping up flooring, ripping out bathrooms, packing our belongings, moving our furniture, and they kept us up on everything that was happening with the demolition, packing, and storing.  We can NOT say enough positive things about these guys and this company!  Conscientious, courteous, and professional all the way!  Thank you, Theo, Austin, Zac, and SERVPRO!

Cynthia
Creede

The guys at SERVPRO were awesome. So professional and friendly. We woke up to a flooded house (after a waterline broke) and within a few hours they showed up and took care of everything. They took pictures for the insurance and walked us through everything they were doing. I would use them again in a heartbeat (but cross my fingers I wont have to). When Paul came to get the dehumidifiers and fans, he even gathered all the towels we had laid out on the sidewalk and put them in a pile on my porch for me. Seriously awesome!

Kelsey
Durango

My house was flooded and Jenni's team came and packed all my things (which were extensive) When they came to place furniture, etc back, I worked with them and was extremely impressed. They were all very helpful, polite and knowledgeable. I could not have been happier with their work. I highly recommend them if you need help with any disaster, they will make it a lot less stressful!

Jama
Durango

SERVPRO is amazing! They've bailed me out of a flooded basement twice now! Super fast response time, friendly staff, thorough work, and great customer service!

Rachel
Durango

Keith Harlan and his team did an excellent job of repairing our home after a hot water tank mishap. They arrived within a few hours of our call and worked through the Christmas and New Years holidays to dry out the floors and walls. They were able to save our carpet and cleaned it to like new condition. The installation of new tile in our laundry room was fantastic. We would highly recommend Durango SERVPRO. They were true to their motto "like it never even happened". Thanks Keith and staff!

Kathy
Durango

These guys were awesome! They helped me with water damage at a house I take care of and I couldn't have asked for a better group of guys to do the job. They had crews out there the next day assessing the damage and started work almost immediately. All the work was done in a very professional manner and they made me feel like this job was their number one priority. I would highly recommend these guys for any kind of water damage.

Ron
Durango

They were on time, efficient, they did what they said they would do, and they were very trustworthy.

Bill
Durango

I was affected by the fire in my neighborhood, and the SERVPRO technicians that were dispatched to my home were very courteous and informative. All communication was handled in a timely manner on a daily basis. They did an amazing job of drying out my water-damaged home both inside and under the home.

Jim T
Pagosa Springs

About Us

SERVPRO of Durango is owned and operated under SERVPRO Team Landers stands as the largest operating SERVPRO franchise group in the nation, a position earned through unwavering dedication to excellence, client satisfaction, and the development of strong, empowered teams. What began in 2019 with a single location in Vail, Colorado has rapidly expanded into a powerhouse organization with over 40 licenses across six states—and continued growth on the horizon.

As part of the trusted SERVPRO® network of more than 1,700 independently owned and operated franchises throughout the U.S. and Canada, SERVPRO Team Landers brings together local expertise with the operational capacity and resources of an industry-leading national brand. This balance enables us to respond quickly, efficiently, and effectively—no matter the scale or complexity of the loss.

Commercial & Large Loss Capabilities

With strategic coverage across multiple states and a robust internal operational framework, SERVPRO Team Landers is uniquely equipped to handle large-scale commercial disasters, multi-site property impacts, municipal emergencies, and industrial facility restoration. Our large-loss teams are trained, resourced, and ready to mobilize 24/7.

Our Commitment

We understand that property damage—whether from fire, water, or mold—can be overwhelming and disruptive. That’s why our teams are trained not only in advanced restoration techniques but also in customer care, communication, and stress reduction. We guide our clients through every step of the process with clarity, compassion, and urgency.

Our growth has been fueled by one core belief: Take care of the customer and take care of the team, and the rest will follow. This culture is the foundation of SERVPRO Team Landers’ continued expansion and reputation for reliability, speed, and professionalism.

Available 24/7/365

Disasters don’t wait—and neither do we.
For emergency service, mitigation support, or restoration needs, SERVPRO Team Landers is here around the clock.



James & Shafekah R. Landers
James & Shafekah R. Landers
Owners of SERVPRO of Durango

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.