
Meet Our Team
Here to Help® 24/7
SERVPRO of Durango
James Landers
James Landers is the CEO and Owner of our SERVPRO franchise, bringing decades of experience in the construction industry to the restoration field. Since 2019, he has led the business with a passion for people and business, building strong teams, delivering exceptional service, and helping clients recover from property damage with confidence and care.
Chafika Landers
Chafika Landers is an Owner and Senior Business Development Manager of our SERVPRO franchise, where she focuses on growing the business and building lasting relationships with key clients across our territories. With a passion for helping businesses and individuals during challenging times, Chafika is deeply invested in the success of the company and the communities we serve.
Seth Cooper
Seth Cooper is the Chief Operating Officer of our SERVPRO franchise, where he plays a vital role in overseeing daily operations and driving organizational growth. With a passion for business, continuous improvement, and streamlined processes, Seth focuses on implementing systems that enhance efficiency, strengthen team performance, and deliver outstanding results for our clients.
Mat Singer
Mat Singer is the VP of Integrated Services at our SERVPRO franchise, overseeing both our reconstruction and abatement divisions. A seasoned business professional with decades of experience in construction and restoration, Mat takes a holistic approach to growing the business while ensuring the customer experience remains at the forefront of everything we do.
Luke Carpenter
Luke Carpenter is the Director of Contents at our SERVPRO franchise, overseeing the success of our contents division. A highly dedicated professional, Luke thrives on helping those in need and elevating his team to achieve their best. He is passionate about caring for people and protecting their personal belongings during the restoration process.
Kate Pagano
Kate Pagano is the Controller of our SERVPRO franchise, overseeing the company’s financials, accounts receivable, and payroll. With a dedication to her craft, Kate ensures the company’s success through meticulous processes, accuracy, and transparency. She has a passion for both business and supporting employees, playing a key role in the organization’s overall growth and stability.
Michael Millonzi
Michael Millonzi is the Vice President of Customer Experience and Mitigation at our SERVPRO franchise, overseeing both the client experience and our mitigation division. In this critical role, Michael leads with agility and urgency to ensure exceptional service across our emergency response operations. He is passionate about helping clients through challenging situations and developing dedicated, high-performing staff.
Tristin Phillips
Tristin Phillips is the Director of Marketing at our SERVPRO franchise, overseeing the success of our Priority Response program and digital marketing efforts. Tristin is passionate about growing the business and elevating his team to be among the best in the country, driving innovation and visibility across all marketing channels.
Ryan Isham
Ryan Isham is the Director of Estimating at our SERVPRO franchise and has played a vital role in the company’s growth. With a highly technical approach to his craft, Ryan has elevated operational efficiencies and helped streamline processes. He is passionate about teamwork and dedicated to building strong, high-performing teams that drive success.
What our
customers are saying
I whole-heartedly recommend SERVPRO of Archuleta, La Plata, Montezuma & San Juan Counties. Through my profession, I have worked with many experts who deal with residential and commercial property issues. The team members at SERVPRO are amongst the best - polite, professional and timely. Production Manager Zachary Fosco came out at short notice, and he gave me a clear, coherent, evidence-based explanation of my issue, and he provided me with a simple and quick resolution. I could not be happier. A really great job, and people who were a pleasure to deal with. A big "thank you" from me. H.
I called SERVPRO in a panic on a Saturday morning with 4-6 inches of water in my crawl space. The office staff responded immediately and were courteous and compassionate. The team of guys- Logan and Rick - arrived quite quickly to my hone, assessed the problem very quickly and set to work immediately to get the job done. They were knowledgeable, professional and personable. And above pumping my crawl space clear of water, they answered the million and one questions I had patiently and knowledgeably. They also explained the next steps in the remediation process and which of those steps SERVPRO could help with. Thank you so much!
I am so glad that your company could take care of the mold at my business so quickly. The technicians are very knowledgeable and kind. They had it all planned, making the whole process very smooth and easy. Thank you, SERVPRO!
I was affected by the fire in my neighborhood, and the SERVPRO technicians that were dispatched to my home were very courteous and informative. All communication was handled in a timely manner on a daily basis. They did an amazing job of drying out my water-damaged home both inside and under the home.
I highly recommend SERVPRO of Durango! They were extremely professional and very responsive. They put my business back together with such care. The technicians exceeded my expectations and provided the best customer service. I could not say enough great things about them!
Water leaks and flooding are horrible no matter what time of year they happen but it seemed much more stressful 1 week before Christmas with family expected in a few days. Juan from SERVPRO showed up at our house within 1 hour of calling them and he not only took charge of the situation and got his guys to work, but he also put our minds at ease that, no matter how bad it looked, they were there to take care of it and walk with us through the entire process. Our home was back to normal in a few days. Thank you SERVPRO of Durango.
“The SERVPRO team is the dream team! They worked day and night when our kitchen was a mess at midnight! They came on the weekend to finish up sooner, and the results are astonishing! I would highly recommend them to my friends and family.
Jackie, Zach and Codey were great to work with. They were very responsive to questions and worked closely with me to get things taken care of. Good communication was essential since I was a couple thousand miles away from the property they restored. They were very respectful about my issues and I feel they really cared about helping me. I hope I never need to use their services again but I will not hesitate to call them if I do.
SERVPRO of Durango is the best!! Logan, Andrew, and Ray helped with our water damage immediately. They came to our house within hours of the water leak from our ceiling. They have been awesome! They have come to our house every day to assess the moisture/ damage. They are polite, professional, prompt, and overall excellent SERVPRO employees. My husband and I are extremely pleased with Logan, Andrew, and Ray. We will recommend SERVPRO to our friends and neighbors, especially, we will recommend Logan, Andrew, and Ray. Thank you for sending such wonderful employees to our home. Fran and Curtis Parsons
I whole-heartedly recommend SERVPRO of Archuleta, La Plata, Montezuma & San Juan Counties. Through my profession, I have worked with many experts who deal with residential and commercial property issues. The team members at SERVPRO are amongst the best - polite, professional and timely. Production Manager Zachary Fosco came out at short notice, and he gave me a clear, coherent, evidence-based explanation of my issue, and he provided me with a simple and quick resolution. I could not be happier. A really great job, and people who were a pleasure to deal with. A big "thank you" from me. H.
I called SERVPRO in a panic on a Saturday morning with 4-6 inches of water in my crawl space. The office staff responded immediately and were courteous and compassionate. The team of guys- Logan and Rick - arrived quite quickly to my hone, assessed the problem very quickly and set to work immediately to get the job done. They were knowledgeable, professional and personable. And above pumping my crawl space clear of water, they answered the million and one questions I had patiently and knowledgeably. They also explained the next steps in the remediation process and which of those steps SERVPRO could help with. Thank you so much!
I am so glad that your company could take care of the mold at my business so quickly. The technicians are very knowledgeable and kind. They had it all planned, making the whole process very smooth and easy. Thank you, SERVPRO!
I was affected by the fire in my neighborhood, and the SERVPRO technicians that were dispatched to my home were very courteous and informative. All communication was handled in a timely manner on a daily basis. They did an amazing job of drying out my water-damaged home both inside and under the home.
I highly recommend SERVPRO of Durango! They were extremely professional and very responsive. They put my business back together with such care. The technicians exceeded my expectations and provided the best customer service. I could not say enough great things about them!
Water leaks and flooding are horrible no matter what time of year they happen but it seemed much more stressful 1 week before Christmas with family expected in a few days. Juan from SERVPRO showed up at our house within 1 hour of calling them and he not only took charge of the situation and got his guys to work, but he also put our minds at ease that, no matter how bad it looked, they were there to take care of it and walk with us through the entire process. Our home was back to normal in a few days. Thank you SERVPRO of Durango.
“The SERVPRO team is the dream team! They worked day and night when our kitchen was a mess at midnight! They came on the weekend to finish up sooner, and the results are astonishing! I would highly recommend them to my friends and family.
Jackie, Zach and Codey were great to work with. They were very responsive to questions and worked closely with me to get things taken care of. Good communication was essential since I was a couple thousand miles away from the property they restored. They were very respectful about my issues and I feel they really cared about helping me. I hope I never need to use their services again but I will not hesitate to call them if I do.
SERVPRO of Durango is the best!! Logan, Andrew, and Ray helped with our water damage immediately. They came to our house within hours of the water leak from our ceiling. They have been awesome! They have come to our house every day to assess the moisture/ damage. They are polite, professional, prompt, and overall excellent SERVPRO employees. My husband and I are extremely pleased with Logan, Andrew, and Ray. We will recommend SERVPRO to our friends and neighbors, especially, we will recommend Logan, Andrew, and Ray. Thank you for sending such wonderful employees to our home. Fran and Curtis Parsons
About Us
SERVPRO of Durango is locally owned and operated. We understand the stress and worry that comes with fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
The certified professionals at SERVPRO of Durango focus on the cleanup and restoration of water, fire, smoke, soot, and sewer damages and offer mold remediation, biohazard cleanup, and duct cleaning services for residential, commercial properties after a fire, smoke, or water damage. SERVPRO of Durango can also mitigate mold and mildew from your home or business.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO's corporate training facility to regular IICRC-industry certification, rest assured our team is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Durango.
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
If you suffer a disaster from Fire Damage, Smoke Damage, Soot Damage, Water Damage, Mold Remediation, and Moisture Damage/Dehumidification, call us right away! We are available 24/7, 365 days a year!
For more detailed information about our services, you can visit us on our website at https://www.SERVPROdurango.com/.
Certifications
- AMRT -Applied Microbial Remediation Technician
- ASD -Applied Structural Drying Technician
- CCT -Carpet Cleaning Technician
- ECTP -Employee Certification Training Program
- FSRT -Fire & Smoke Damage Restoration Technician
- HST -Health and safety Technician
- OCT -Odor Control Technician
- RRRP -Lead-Based Paint Activities and Renovation
- WRT -Water Damage Restoration Technician
- IICRC -Certified Firm
Affiliations
- ASBO
- EPA Lead-Safe Certified Firm
- Institute of Inspection, Cleaning & Restoration Certification
- American Red Cross Ready Rating
Awards
- Emergency Ready Plan Preparedness
