About Us
SERVPRO of Sorrento Valley / University City is available anytime you need help, 24 hours a day, including weekends and holidays. Call us for your residential and commercial cleanup, repair, and construction service needs.
Here to Help® 24/7
SERVPRO of Sorrento Valley / University City
About Us
SERVPRO of Sorrento Valley, Carmel Valley is one of the many franchises under the umbrella of Team SPG which includes franchises throughout the greater Los Angeles area, San Diego area, Miami area and Charleston area. Our franchise has the training, equipment, and expertise to handle your emergency restoration and reconstruction needs no matter how small or large. As a locally owned & operated business, we provide 24-hour emergency service and are dedicated to responding immediately with white glove service to all commercial and residential needs. Our goal is to help minimize the interruption to your life or business and quickly make it "Like it never even happened." SERVPRO of Moorpark/Fillmore/Santa Paula specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage and can amitigate mold and mildew from your home or business and can handle all reconstruction after the Emergency Service. Our staff is highly trained in property damage restoration with the proper IICRC standards.
Our team has over 30 years of experience in restoration/mitigation and construction. Our team of technicians and office staff that share the same passion of outstanding customer service and support and over the last decade SERVPRO of Moorpark/Fillmore/Santa Paula has completed hundreds of water, fire, mold, storm, and commercial restoration jobs in and around the community. We proudly have been franchise of the year in the past! "We are always here to help!"
Service Area
Certifications
- OCT - Odor Control Technician
- RRT - Carpet Repair & Reinstallation Technician
- ASD - Applied Structural Drying Technician
- OSHA - Other Training
- IICRC Certified Firm
- OSHA - 30-hour General and/or Construction Industry Training Program
- RRRP - Lead-Based Paint Activities and Renovation
- ASB - Asbestos Certification
- HST - Health and safety Technician
- CCT - Carpet Cleaning Technician
- CRT - Color Repair Technician
- UFT - Upholstery & Fabric Cleaning Technician
- WRT - Water Damage Restoration Technician
- OSHA - 10-hour General and/or Construction Industry Training Program
- FSRT - Fire & Smoke Damage Restoration Technician
What our
customers are saying
As a manager of Homeowners Associations my top priority is getting remediation and restoration done quickly, efficiently, cost effectively, and within the confines of the ever-changing California laws which govern processes for remediation, abatement etc.
When I have a water damage, mold remediation, bio-hazard cleanup, or restoration issue they are my first call. I am always greeted in a friendly manner on the phone, and always responded to in a matter of minutes if contacting them with work orders via email. The residents I manage constantly send me correspondence regarding SERVPRO Sorrento Valley thanking them for a job well done.
Liron, Wendy, Alicia, Carmen, Hany, Tyrone, Jim and everyone at SERVPRO Sorrento Valley- THANK YOU. Working with you is always a pleasure and I appreciate the fact that I can make a phone call or send an email and know with certainty that the issue at hand will be addressed with the utmost care, and in a timely manner.
I had to make an unfortunate call to SERVPRO of Sorrento Valley due to a family member passing away and found in their home. I was recommended to this specific SERVPRO from the corners office. I called and spoke with Leticia, she was very kind, compassionate, answered all my questions and even helped guide me on how to inquire with insurance. The other places I called were so invasive and unsympathetic and treated me as another call.
Leticia was very patient with all my questions and even followed up with me. Now that's customer service and had to share. Thank you.
I just want to thank Danny and his team for the AWESOME service I received! He gave me updates all the time while attending to the customer needs. Thank you so much and I know I can always count on SERVPRO of Sorrento Valley!!!!
I had a great experience with SERVPRO of Sorrento Valley. A friend of mine recommended them after we discovered a leak from the toilet and it has been a pleasure working with them. Liron is great and really kept reassuring me things would work out and they did. Rick was great, kept in constant contact with me, letting me know when things were happening and what the next steps were. I LOVE our bathroom, they all did a fantastic job.
I would like to thank everyone at SERVPRO Sorrento Valley! Especially Martin for his flexibility and his sesitivity to the situation.
The customer service we have received all along the way has been wonderful and we will definitely be letting our insurance company know how terrific the services from SERVPRO Sorrento Valley have been.
I can't rave enough about the service Liron provided to me even before she came out here. It simply doesn't get better than this. I learned so much about some not-too-pretty little problems that my dwelling was having. I really wasn't feeling good about the situation at all, but she took all the time it took to explain everything to me so that we could get to the bottom of it and start moving toward a solution. She also provided me with referrals to the other professionals who were able to help me as well. So much kindness, patience, thoroughness, and knowledge. When I went to others, I ended up getting misinformation. She working with me to clear up these misunderstandings, even though they were caused by her competitors. I cannot recommend her service enough- just a paragon of professionalism and helpfulness.
The Sorrento Valley branch of SERVPRO has been our HOA Management company's "go to" for years for remediation and temporary relocation of residents and their personal items. They are responsive, communicative, and perform quality work and excellent service to our HOA communities, residents, and HOA Managers. The owner has a strong team of dedicated staff who are attentive to the needs of our residents. They're a trusted industry partner that shares our core value of providing great customer service. Highly recommend!!
SERVPRO assists me for all my property management needs. I have over 20 properties and they are my "go-to" for remediation and temporary relocation of residents' personal items. Liron is wonderful! She is so responsive and keeps me updated on projects they are working on. Thanksgiving day we had a flood and they were out within an hour with sand bags and saving the day as my manager was overwhelmed with the rain and flooding. They are quick to supply a bid, perform the work and provide excellent service to my manager, resident and myself. Jim the owner cares! He has a strong team of dedicated and passionate employees. This is the only SERVPRO branch I recommend. I have been working with them for years and will continue the partnership! Thanks for ALL you do Liron, Jim and TEAM!