Biohazard Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Commercial, Residential, and Industrial Biohazard Cleanup
- 24/7 Emergency Response
- Trained, Certified Biohazard Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Santa Clara
Service Areas
Why Choose SERVPRO for Biohazard Cleaning Services?
If you’re in need of biohazard, crime scene, trauma, or blood remediation and cleanup, trust the experienced professionals at SERVPRO.
Our team of specialists understand the shock, safety concerns, and emotional toll of these events. That’s why we’re ready to act quickly, efficiently, and discreetly, so you can focus on your home or business.
Once any police or fire investigations are complete, our team will begin with a full safety and damage assessment before moving into cleanup and restoration.
We work compassionately and intently to ensure everyone living or working at the property can return to a clean, safe space as soon as possible. We will also work with your insurance provider to keep the claims process moving smoothly.
Services We Provide
Crime Scene and Trauma
Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:
- Blood
- Bodily fluids
- Decomposing tissue
Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible.
Death and Suicide
Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.
Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.
Hoarding Cleanup
Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space.
Rodent Infestation
No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.”
Viruses & Pathogens
Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.
Illicit Substances
The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.
Chemicals and Residues
Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:
- Fingerprint powder
- Tear gas
- Pepper spray
- Fire extinguishers
SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.
Squad Cars and Jail Cells
Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:
- Blood
- Drug Residue
- Bodily Fluids
must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.
What To Do When You Have A Biohazard Emergency
The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.
Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.
Call Emergency Personnel
Emergency services should be called in a life-threatening situation.
Do Not Attempt Any Cleaning Yourself
Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.
Stay Out Of The Area
Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.
Treat All Bodily Fluids As Contaminated
Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.
Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly.
What our
customers are saying
I am happy with their work and would use them again (a third time) and would refer them to friends.
I own several companies in Santa Cruz and one of our staff members tested positive for COVID. I wanted to clean the offices, trucks and work areas of the person who tested positive used or entered to keep my employees safe. I needed to do this ASAP to keep the companies running and employees working.
I reached out to SERVPRO via their website and asked for help. This was on a holiday evening (late at night) and by 7 AM the next morning I had a response from the SERVPRO team!! Wow.....that was fast service I thought. It got better!!
I worked with multiple SERVPRO office staff members for the next several hours and by 10:30 AM I was meeting their cleaning staff at my offices to get started. The cleaning crew was on time, prepared, professional, and had all the materials and personal protective equipment and know how to get the job done safely.
I was down only one day because SERVPRO came in and saved the day. I don't write reviews; this is my first one ever. That's how good they were.
Your crew are not only expedient with their endeavors but very polite and courteous. Great job by them. Thanks again.
I was amazed at SERVPRO. But first I have to say Kat Lund in the office was the beginning of my wonderful experience. She was kind and friendly and informative when I was scared, angry, sad and not knowing what to do next she helped me through. Dealing with [insurance companies is not always] fun... but she was there for me.... And I could then say this was the cleanest my house has ever been. The integrity of the company was refreshing!!!! And finding cookies on my doorstep was just what I needed. Thank you SERVPRO for helping me through a very difficult time in my life!!!!
We had a kitchen fire and there was a lot of smoke damage.
SERVPRO did an excellent job of cleaning our kitchen, even the bright white tile was sparkling.
Even more importantly, their customer service was outstanding!!!
The woman who answers the phone was so kind and helpful, not to mention funny,
she made a difficult situation feel like a breeze! Highly recommend!
Appreciate the work your team has done. I like the professionalism and responsiveness.
Phone call from our customer to our admin, "he was VERY impressed with our production staff. He told me that Mark who came the first day was very knowledgeable and helpful in all things water damage. He was happy that he chose SERVPRO to help him. I thanked him for his kind words."
I have never met a group of workers who were more competent, speedy, compassionate, kind and knowledgeable. I especially want to commend the job supervisor, who is a fantastic tech as well as a fantastic gentleman. My recommendation? Keep it up! More of the same!
I have never met a group of workers who were more competent, speedy, compassionate, kind and knowledgeable. I especially want to commend Mark, who is a fantastic tech as well as a fantastic gentleman. My recommendation? Keep it up! More of the same!
I am happy with their work and would use them again (a third time) and would refer them to friends.
I own several companies in Santa Cruz and one of our staff members tested positive for COVID. I wanted to clean the offices, trucks and work areas of the person who tested positive used or entered to keep my employees safe. I needed to do this ASAP to keep the companies running and employees working.
I reached out to SERVPRO via their website and asked for help. This was on a holiday evening (late at night) and by 7 AM the next morning I had a response from the SERVPRO team!! Wow.....that was fast service I thought. It got better!!
I worked with multiple SERVPRO office staff members for the next several hours and by 10:30 AM I was meeting their cleaning staff at my offices to get started. The cleaning crew was on time, prepared, professional, and had all the materials and personal protective equipment and know how to get the job done safely.
I was down only one day because SERVPRO came in and saved the day. I don't write reviews; this is my first one ever. That's how good they were.
Your crew are not only expedient with their endeavors but very polite and courteous. Great job by them. Thanks again.
I was amazed at SERVPRO. But first I have to say Kat Lund in the office was the beginning of my wonderful experience. She was kind and friendly and informative when I was scared, angry, sad and not knowing what to do next she helped me through. Dealing with [insurance companies is not always] fun... but she was there for me.... And I could then say this was the cleanest my house has ever been. The integrity of the company was refreshing!!!! And finding cookies on my doorstep was just what I needed. Thank you SERVPRO for helping me through a very difficult time in my life!!!!
We had a kitchen fire and there was a lot of smoke damage.
SERVPRO did an excellent job of cleaning our kitchen, even the bright white tile was sparkling.
Even more importantly, their customer service was outstanding!!!
The woman who answers the phone was so kind and helpful, not to mention funny,
she made a difficult situation feel like a breeze! Highly recommend!
Appreciate the work your team has done. I like the professionalism and responsiveness.
Phone call from our customer to our admin, "he was VERY impressed with our production staff. He told me that Mark who came the first day was very knowledgeable and helpful in all things water damage. He was happy that he chose SERVPRO to help him. I thanked him for his kind words."
I have never met a group of workers who were more competent, speedy, compassionate, kind and knowledgeable. I especially want to commend the job supervisor, who is a fantastic tech as well as a fantastic gentleman. My recommendation? Keep it up! More of the same!
I have never met a group of workers who were more competent, speedy, compassionate, kind and knowledgeable. I especially want to commend Mark, who is a fantastic tech as well as a fantastic gentleman. My recommendation? Keep it up! More of the same!
About Us
At SERVPRO of Santa Clara, we empathize with the stress and upheaval that accompanies fire or water damage in your home or business. Our aim is to alleviate this disruption swiftly and effectively, striving to restore your space to its pre-damage condition as seamlessly as possible.
Specializing in the restoration of both residential and commercial properties following fire, smoke, or water damage, SERVPRO of Santa Clara is also adept at tackling mold and mildew issues. Our team boasts extensive training in property damage restoration, benefitting from ongoing education at SERVPRO’s corporate training facility as well as regular certification from the IICRC (Institute of Inspection Cleaning and Restoration Certification). This ensures that our staff is equipped with the latest knowledge and techniques to handle your restoration needs with precision and care.
Backed by a nationwide network of qualified franchises, SERVPRO of Santa Clara is equipped to handle restoration projects of any scale. Whether your damage is extensive or minor, you can trust us to deliver thorough and professional service tailored to your specific requirements.
To schedule service for your home or business, don’t hesitate to reach out to us today.
