Meet Our Team
Here to Help® 24/7
SERVPRO of Santa Clara
The D'Andreas
Vince and Sharon D'Andrea are the owners of SERVPRO of Santa Clara. In the restoration business for over 3 decades, they have seen the ins and outs of the industry. Still hard at work and striving to improve every day. They enjoy a hard days work as well as the beautiful central coast they call home. Dont try and get ahold of them at lunchtime during the week....These two will be out on their daily power walk soaking in the Scotts Valley Sun and fresh air!
Joy Clark-Wilson
Joy is the Office Manager at SERVPRO of Santa Clara. Joy heads the Accounts Receivables department, is the on-sight Payroll and Human Resources contact and oversees all daily office operations. Joy is also one of our On-Call managers and is an after-hours point of contact. On her personal time, Joy enjoys exploring the Central Coast and is a major sports fan. Joy can be reached by calling our office phone line at (408) 392-9700.
Elsy Franco
Elsy is one of the Administrative Assistants at SERVPRO of Santa Clara. In addition to the daily receptionist, dispatch and administrative duties, Elsy is in charge of tracking and uploading documents, monitoring job timelines for compliance, and organizing job files. Elsy loves the outdoors and enjoys hiking and enjoying the Central Coast scenery. Elsy can be reach by calling our office phone line at (408) 392-9700.
The Production Crew
The production crew is the quarterback of the business. IICRC certifications and years of combined experience and skill sets. The production crew is available 24/7 365 days a year to ensure that we are faster to any size disaster. #SERVPRO #waterdamage #santaclara #sanjose
What our
customers are saying
I am happy with their work and would use them again (a third time) and would refer them to friends.
I own several companies in Santa Cruz and one of our staff members tested positive for COVID. I wanted to clean the offices, trucks and work areas of the person who tested positive used or entered to keep my employees safe. I needed to do this ASAP to keep the companies running and employees working.
I reached out to SERVPRO via their website and asked for help. This was on a holiday evening (late at night) and by 7 AM the next morning I had a response from the SERVPRO team!! Wow.....that was fast service I thought. It got better!!
I worked with multiple SERVPRO office staff members for the next several hours and by 10:30 AM I was meeting their cleaning staff at my offices to get started. The cleaning crew was on time, prepared, professional, and had all the materials and personal protective equipment and know how to get the job done safely.
I was down only one day because SERVPRO came in and saved the day. I don't write reviews; this is my first one ever. That's how good they were.
Your crew are not only expedient with their endeavors but very polite and courteous. Great job by them. Thanks again.
I was amazed at SERVPRO. But first I have to say Kat Lund in the office was the beginning of my wonderful experience. She was kind and friendly and informative when I was scared, angry, sad and not knowing what to do next she helped me through. Dealing with [insurance companies is not always] fun... but she was there for me.... And I could then say this was the cleanest my house has ever been. The integrity of the company was refreshing!!!! And finding cookies on my doorstep was just what I needed. Thank you SERVPRO for helping me through a very difficult time in my life!!!!
We had a kitchen fire and there was a lot of smoke damage.
SERVPRO did an excellent job of cleaning our kitchen, even the bright white tile was sparkling.
Even more importantly, their customer service was outstanding!!!
The woman who answers the phone was so kind and helpful, not to mention funny,
she made a difficult situation feel like a breeze! Highly recommend!
Appreciate the work your team has done. I like the professionalism and responsiveness.
Phone call from our customer to our admin, "he was VERY impressed with our production staff. He told me that Mark who came the first day was very knowledgeable and helpful in all things water damage. He was happy that he chose SERVPRO to help him. I thanked him for his kind words."
I have never met a group of workers who were more competent, speedy, compassionate, kind and knowledgeable. I especially want to commend the job supervisor, who is a fantastic tech as well as a fantastic gentleman. My recommendation? Keep it up! More of the same!
I have never met a group of workers who were more competent, speedy, compassionate, kind and knowledgeable. I especially want to commend Mark, who is a fantastic tech as well as a fantastic gentleman. My recommendation? Keep it up! More of the same!
I am happy with their work and would use them again (a third time) and would refer them to friends.
I own several companies in Santa Cruz and one of our staff members tested positive for COVID. I wanted to clean the offices, trucks and work areas of the person who tested positive used or entered to keep my employees safe. I needed to do this ASAP to keep the companies running and employees working.
I reached out to SERVPRO via their website and asked for help. This was on a holiday evening (late at night) and by 7 AM the next morning I had a response from the SERVPRO team!! Wow.....that was fast service I thought. It got better!!
I worked with multiple SERVPRO office staff members for the next several hours and by 10:30 AM I was meeting their cleaning staff at my offices to get started. The cleaning crew was on time, prepared, professional, and had all the materials and personal protective equipment and know how to get the job done safely.
I was down only one day because SERVPRO came in and saved the day. I don't write reviews; this is my first one ever. That's how good they were.
Your crew are not only expedient with their endeavors but very polite and courteous. Great job by them. Thanks again.
I was amazed at SERVPRO. But first I have to say Kat Lund in the office was the beginning of my wonderful experience. She was kind and friendly and informative when I was scared, angry, sad and not knowing what to do next she helped me through. Dealing with [insurance companies is not always] fun... but she was there for me.... And I could then say this was the cleanest my house has ever been. The integrity of the company was refreshing!!!! And finding cookies on my doorstep was just what I needed. Thank you SERVPRO for helping me through a very difficult time in my life!!!!
We had a kitchen fire and there was a lot of smoke damage.
SERVPRO did an excellent job of cleaning our kitchen, even the bright white tile was sparkling.
Even more importantly, their customer service was outstanding!!!
The woman who answers the phone was so kind and helpful, not to mention funny,
she made a difficult situation feel like a breeze! Highly recommend!
Appreciate the work your team has done. I like the professionalism and responsiveness.
Phone call from our customer to our admin, "he was VERY impressed with our production staff. He told me that Mark who came the first day was very knowledgeable and helpful in all things water damage. He was happy that he chose SERVPRO to help him. I thanked him for his kind words."
I have never met a group of workers who were more competent, speedy, compassionate, kind and knowledgeable. I especially want to commend the job supervisor, who is a fantastic tech as well as a fantastic gentleman. My recommendation? Keep it up! More of the same!
I have never met a group of workers who were more competent, speedy, compassionate, kind and knowledgeable. I especially want to commend Mark, who is a fantastic tech as well as a fantastic gentleman. My recommendation? Keep it up! More of the same!
About Us
At SERVPRO of Santa Clara, we empathize with the stress and upheaval that accompanies fire or water damage in your home or business. Our aim is to alleviate this disruption swiftly and effectively, striving to restore your space to its pre-damage condition as seamlessly as possible.
Specializing in the restoration of both residential and commercial properties following fire, smoke, or water damage, SERVPRO of Santa Clara is also adept at tackling mold and mildew issues. Our team boasts extensive training in property damage restoration, benefitting from ongoing education at SERVPRO’s corporate training facility as well as regular certification from the IICRC (Institute of Inspection Cleaning and Restoration Certification). This ensures that our staff is equipped with the latest knowledge and techniques to handle your restoration needs with precision and care.
Backed by a nationwide network of qualified franchises, SERVPRO of Santa Clara is equipped to handle restoration projects of any scale. Whether your damage is extensive or minor, you can trust us to deliver thorough and professional service tailored to your specific requirements.
To schedule service for your home or business, don’t hesitate to reach out to us today.
