SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of San Mateo

Our Google Reviews
(650) 931-6060
4.7
(24 reviews)

Service Areas

Why Choose SERVPRO for Biohazard Cleaning Services?

If you’re in need of biohazard, crime scene, trauma, or blood remediation and cleanup, trust the experienced professionals at SERVPRO.  

Our team of specialists understand the shock, safety concerns, and emotional toll of these events. That’s why we’re ready to act quickly, efficiently, and discreetly, so you can focus on your home or business.

Once any police or fire investigations are complete, our team will begin with a full safety and damage assessment before moving into cleanup and restoration.

We work compassionately and intently to ensure everyone living or working at the property can return to a clean, safe space as soon as possible. We will also work with your insurance provider to keep the claims process moving smoothly.

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have A Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


1.svg

Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

2.svg

Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

3.svg

Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

4.svg

Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

My water heater leaked from underneath at my second home causing a massive water damage. I wasn't in town at the time and it quikly flooded into my garage. Thankfully my neighbor helped and shut off my main valve. I ended up calling SERVPRO San Mateo before boarding my plane back home. When I arrived a few hours later they had 3 guys there extracting the water. They spent a few hours and set up these fans. They were loud but they ended up drying everything out. They said I was lucky most of the water spilled onto the concrete and not inside the house. A few days later they picked up everything and showed me it was all dry.

Thank you for the quick help SERVPRO OF San Mateo. It was a stressful flight but I was happy to see them already at work by the time I got home. I would definitely call these guys again if I had a flood.

Adam F.
Foster City

I really appreciate how kind, clam and professional the crew was while fixing my home. I have recently been dealing with a mold damage in my home, you can only imagine the stress I was dealing with but thanks to SERVPRO of San Mateo they made the situation easy to handle. They made me feel reassured that my home will be restored in no time. I hope I don’t have this damage again but if I do I will definitely be giving SERVPRO of San Mateo a call.

Kristy F.
Redwood City

Great customers, prompt service!!!! This is the second time we use their services. Their help exceeds expectations when we have floods in our offices we know who we can count on.

Todd F.
Sacramento

My supervisor Monica from Image Orthodontics had me call for a water damage emergency We had in our San Mateo office calling around I came about SERVPRO of San Mateo they said they would come in about an hour and they surely did. Upon arrival they got right to work we received great customer service, smiles, follow up was fabulous on daily bases  Daniel, Hector, Juan Carlos, and the Secretary Carolina was amazing. I was so glad I got the right people in here my boss was satisfied with there service.

Thanks again SERVPRO San Mateo!

Sonia A.
San Mateo

My wife and I came home from her favorite restaurants to find water was raining down from our 2nd-floor bathroom down to our dining room. A water supply hoes busted spraying water everywhere.

Luckily for us, our son called SERVPRO of San Mateo. 

Carolina arrived within a few hours with 2 strong guys, mind you this was a Saturday night. Right away they started taking photos to document the damage. They sucked up the water from the carpet and set up machines to dry, they even moved our furniture so it would not get damaged.

I am so glad my son called SERVPRO of San Mateo, Carolina, and her crew was very fast, professional and knowledgeable.



 

Joe V.
Foster City

Fabian was the best helped me work through the dry out and reimbursement I was so relieved to have someone that really cared and went the extra mile thanks guys

Debra
San Jose

My refrigerator water line burst in my home in Burlingame when I was picking up my kids for school. I was out of the house for only two hours and In that time 4 inches of water covered about 2000 square feet of the fitst story of my home. I returned home and water was coming out of my door, spilling into my front porch. This was one of the worst and most stressful experiences of my life! I immediately called my insurance agent and he got me in touch with SERVPRO San Mateo. Stephen called me a few minutes later and told me this is something they deal with all the time (who would have known something like this happens so often??) and that they would be at my house as soon as they could. In about 1 hour and 15 minutes  Stephen showed up with 4 other people and they began sucking up the water off of my floor. They backed up one of their trucks in my driveway and used this really loud machine to suck up the water. In about 2 hours a half, all the puddles were gone and they started placing fans Nd some other machines in the house to dry the floors. I ended up having to go to a hotel for 2 days while this all happened, unfortunately. They ended up having to remove my baseboards but did not have to remove much of my flooring and the wood cabinets were ok too. SERVPRO's communication was good and they helped me through the insurance claim process. My agent said he recommended them because he has used them before for his other clients and they were always reliable. They were professional throughout the process.

Lisa A.
Daily City

I needed my chandelier cleaned, it was covered in, dust, grease and smoke, regular household dirt and was afraid to do it myself.  I looked high and low for someone who did that sort of thing, but could not find anyone.  Surprise, not only does SERVPRO of San Mateo clean up after an accident, but, they do an extensive cleaning of items in your home.  I called on Wednesday, had an appointment for Friday at 10 am. The crew was 15 minutes early and called to see if, I was ready, yah off to a good start arrived on time.  They were so pleasant and efficient and treated my home like their own. They were very careful with every piece and when it was done, it looked like new!  I would definitely use them again.  Thank you SERVPRO of San Mateo!

DJ
Burlingame

I had an unexpected problem that happened lately due to the water heater broking down. 


The experience of working and communication with the crew of SERVPRO of San Mateo was beyond my expectations.

The project manager is very professional. He gave out an important message and made things happen fast. He gave me the details and answered my questions patiently, he helped me went through the whole process with ease and comfort. SERVPRO of San Mateo crew did a superb job while restoring the place. 


Overall, I think they are FIVE STARS COMPANY. I hope whoever uses them will have the same experience as I did. 


Thanks again SERVPRO of San Mateo. Two thumbs up!

Tammy L.
San Carlos

My water heater leaked from underneath at my second home causing a massive water damage. I wasn't in town at the time and it quikly flooded into my garage. Thankfully my neighbor helped and shut off my main valve. I ended up calling SERVPRO San Mateo before boarding my plane back home. When I arrived a few hours later they had 3 guys there extracting the water. They spent a few hours and set up these fans. They were loud but they ended up drying everything out. They said I was lucky most of the water spilled onto the concrete and not inside the house. A few days later they picked up everything and showed me it was all dry.

Thank you for the quick help SERVPRO OF San Mateo. It was a stressful flight but I was happy to see them already at work by the time I got home. I would definitely call these guys again if I had a flood.

Adam F.
Foster City

I really appreciate how kind, clam and professional the crew was while fixing my home. I have recently been dealing with a mold damage in my home, you can only imagine the stress I was dealing with but thanks to SERVPRO of San Mateo they made the situation easy to handle. They made me feel reassured that my home will be restored in no time. I hope I don’t have this damage again but if I do I will definitely be giving SERVPRO of San Mateo a call.

Kristy F.
Redwood City

Great customers, prompt service!!!! This is the second time we use their services. Their help exceeds expectations when we have floods in our offices we know who we can count on.

Todd F.
Sacramento

My supervisor Monica from Image Orthodontics had me call for a water damage emergency We had in our San Mateo office calling around I came about SERVPRO of San Mateo they said they would come in about an hour and they surely did. Upon arrival they got right to work we received great customer service, smiles, follow up was fabulous on daily bases  Daniel, Hector, Juan Carlos, and the Secretary Carolina was amazing. I was so glad I got the right people in here my boss was satisfied with there service.

Thanks again SERVPRO San Mateo!

Sonia A.
San Mateo

My wife and I came home from her favorite restaurants to find water was raining down from our 2nd-floor bathroom down to our dining room. A water supply hoes busted spraying water everywhere.

Luckily for us, our son called SERVPRO of San Mateo. 

Carolina arrived within a few hours with 2 strong guys, mind you this was a Saturday night. Right away they started taking photos to document the damage. They sucked up the water from the carpet and set up machines to dry, they even moved our furniture so it would not get damaged.

I am so glad my son called SERVPRO of San Mateo, Carolina, and her crew was very fast, professional and knowledgeable.



 

Joe V.
Foster City

Fabian was the best helped me work through the dry out and reimbursement I was so relieved to have someone that really cared and went the extra mile thanks guys

Debra
San Jose

My refrigerator water line burst in my home in Burlingame when I was picking up my kids for school. I was out of the house for only two hours and In that time 4 inches of water covered about 2000 square feet of the fitst story of my home. I returned home and water was coming out of my door, spilling into my front porch. This was one of the worst and most stressful experiences of my life! I immediately called my insurance agent and he got me in touch with SERVPRO San Mateo. Stephen called me a few minutes later and told me this is something they deal with all the time (who would have known something like this happens so often??) and that they would be at my house as soon as they could. In about 1 hour and 15 minutes  Stephen showed up with 4 other people and they began sucking up the water off of my floor. They backed up one of their trucks in my driveway and used this really loud machine to suck up the water. In about 2 hours a half, all the puddles were gone and they started placing fans Nd some other machines in the house to dry the floors. I ended up having to go to a hotel for 2 days while this all happened, unfortunately. They ended up having to remove my baseboards but did not have to remove much of my flooring and the wood cabinets were ok too. SERVPRO's communication was good and they helped me through the insurance claim process. My agent said he recommended them because he has used them before for his other clients and they were always reliable. They were professional throughout the process.

Lisa A.
Daily City

I needed my chandelier cleaned, it was covered in, dust, grease and smoke, regular household dirt and was afraid to do it myself.  I looked high and low for someone who did that sort of thing, but could not find anyone.  Surprise, not only does SERVPRO of San Mateo clean up after an accident, but, they do an extensive cleaning of items in your home.  I called on Wednesday, had an appointment for Friday at 10 am. The crew was 15 minutes early and called to see if, I was ready, yah off to a good start arrived on time.  They were so pleasant and efficient and treated my home like their own. They were very careful with every piece and when it was done, it looked like new!  I would definitely use them again.  Thank you SERVPRO of San Mateo!

DJ
Burlingame

I had an unexpected problem that happened lately due to the water heater broking down. 


The experience of working and communication with the crew of SERVPRO of San Mateo was beyond my expectations.

The project manager is very professional. He gave out an important message and made things happen fast. He gave me the details and answered my questions patiently, he helped me went through the whole process with ease and comfort. SERVPRO of San Mateo crew did a superb job while restoring the place. 


Overall, I think they are FIVE STARS COMPANY. I hope whoever uses them will have the same experience as I did. 


Thanks again SERVPRO of San Mateo. Two thumbs up!

Tammy L.
San Carlos

About Us

SERVPRO of San Mateo understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life.

And we don't just arrive fast, we arrive ready to handle everything for you— from removing water to drying out your home to providing complete repair work.

Our team of restoration experts can track down and eliminate the water source which is feeding the mold colonies, clean your home's air with commercial-grade air scrubbers and restore/replace water-damaged and contaminated walls and belongings back to their original state.

We even work directly with your insurance, so you can focus on more important things. Call us for fast, stress-free and complete water damage restoration, fire damage restoration or mold remediation services.

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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.