I contacted Servpro after a nightmare experience with a different restoration company that lasted one and one half months. James, the construction manager has been outstanding with his communication and professionalism throughout the process. He has gone over and beyond to ensure our hot water was restored after one and one half months without and that the reconstruction of the damaged walls were done in a very timely and efficient manner. He was very instrumental in dealing with our insurance company and kept me informed of every step. I strongly recommend Servpro for your restoration needs. They are kind and efficient and treated me and my family in the utmost respectful manner. Kudos to Karen too who works in the office. She timely referred me right away to James and handled billing.

They were clean, professional, quick, and just simply awesome!

Easy communication and fast response. Work completed professionally and in a timely fashion!!

Field crew was professional and efficient.

Removed 150sq ft of spoiled carpet From a toilet overflow

After having an under slab water leak, it was our insurance company that contacted Servpro initially and, within hours, they arrived to start mitigation procedures. From the onset, Jim was our main contact with Servpro and his attention to detail was simply unparalleled. If i needed to contact him for anything, his office staff would relay the request and Jim's response was always without delay. I simply can't say enough regarding Jim as he went far and above in everything from start to finish. I think it's important to note that his demeaner is not only what really kind of sets him apart in that he genuinely cares about your needs, the task at hand, and the overall satisfaction of the client. Virtually seamlessly, Servpro worked hand in hand with our insurance company (AAA) while keeping me in the loop which relieved a lot of stress. The crew that did the actual physical work were equally impressive in their attitude and graciousness in getting things done in an efficient manner. It is my honest opinion that if you ever find yourself in the most unfortunate position of having to deal with some sort of fire, flood, or other, the Servpro team is who to call. A sincere thank you to the entire Servpro team.

SERVPRO has been outstanding in our flood restoration project. They are very prompt in responding, very knowledgeable in working with insurance and set us up with some great subcontractors for the extra things we wanted done. I highly recommend them. Whenever I contact them, they get right back to me with what I need.

I had an outstanding experience with Servpro San Luis Obispo! I have a listing that needs to be sold, but after discovering significant pet order and damage I knew I needed a professional. Their team arrived promptly and got straight to work. They were professional, knowledgeable. What really stood out was their attention to detail and commitment to making sure everything was done right. The project manager James Porter did an awesome job keeping everything in order. James and his crew handled the property with care, communicated clearly throughout. The finished work exceeded our expectations—the home looks just like new, if not better. I can’t recommend Sevpro San Luis Obispo highly enough. If you're ever in need of restoration services, this is the team to call.