
Biohazard Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Commercial, Residential, and Industrial Biohazard Cleanup
- 24/7 Emergency Response
- Trained, Certified Biohazard Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Kelowna
Service Areas
Why Choose SERVPRO for Biohazard Cleaning Services?
If you’re in need of biohazard, crime scene, trauma, or blood remediation and cleanup, trust the experienced professionals at SERVPRO.
Our team of specialists understand the shock, safety concerns, and emotional toll of these events. That’s why we’re ready to act quickly, efficiently, and discreetly, so you can focus on your home or business.
Once any police or fire investigations are complete, our team will begin with a full safety and damage assessment before moving into cleanup and restoration.
We work compassionately and intently to ensure everyone living or working at the property can return to a clean, safe space as soon as possible. We will also work with your insurance provider to keep the claims process moving smoothly.
Services We Provide


Crime Scene and Trauma
Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:
- Blood
- Bodily fluids
- Decomposing tissue
Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible.


Death and Suicide
Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.
Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.


Hoarding Cleanup
Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space.


Rodent Infestation
No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.”


Viruses & Pathogens
Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.


Illicit Substances
The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.


Chemicals and Residues
Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:
- Fingerprint powder
- Tear gas
- Pepper spray
- Fire extinguishers
SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.


Squad Cars and Jail Cells
Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:
- Blood
- Drug Residue
- Bodily Fluids
must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.


What To Do When You Have A Biohazard Emergency
The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.
Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.
Call Emergency Personnel
Emergency services should be called in a life-threatening situation.
Do Not Attempt Any Cleaning Yourself
Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.
Stay Out Of The Area
Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.
Treat All Bodily Fluids As Contaminated
Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.


Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.
Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly.
What our
customers are saying
Troy and his team were very professional, prompt, and knowledgeable. They walked us through the remediation process and what to expect in advance. They completed the job quickly and cleaned up before leaving. We will highly recommend SERVPRO of Kelowna to anyone with mold issues, big or small. Thank you!!
I used the services of SERVPRO to address water damage in my basement. I was grateful with the company's prompt response in removing damaged materials and initiating the drying process. Their handling of interactions with my insurance provider was particularly reassuring. The repairs were completely to a high standard. I would like to express my gratitude to Ashley and Katherine for competently managing my case.
Troy helped me with a leak behind my washing machine. He was so professional, knowledgeable and prompt. Thank you for your impeccable service Troy. I’d definitely recommend SERVPRO and use them again in the future!
"Incredibly happy with this service! My apartment my flooded on Christmas Eve and @9:30am Christmas morning Ashley arrived and went to work on cleanup. Very grateful and happy with the help!"
"Troy took my call around 9:30 on a Friday evening and was at the property right away. He was professional, brought the immediate fans and dehumidifiers to fix the situation. Furthermore, Troy followed up the next day to check on the progress. Every time, we encountered Troy he was great to have in our corner. He listened, provided his expertise, and made a stressful situation, enjoyable. Thank you Troy and SERVPRO!"
Respectable, very knowledgeable in answering all questions about a healthy home environment, affordable rates, and always on time... Best company in town..
The service I received from SERVPRO was very professional. I got a quick response and they met me onsite with a time that fit my schedule. Polite and knowledgeable staff were a pleasure to deal with.
"Troy took our call on a Sunday morning and was at the property right away. His team immediately brought fans and dehumidifiers to help fix the situation. I found SERVPRO provided professional service and we are happy with the quality of work done by all those who were part of our project. Thanks again!"
"We had a basement water leak—Troy and the guys at SERVPRO were incredible. I cannot recommend them highly enough! Their team was reassuring and honest during assessment, patient and informative explaining our options, and efficient with their work. They did an excellent job and offered us really reasonable pricing. If I could give more than 5 stars I would!"
Troy and his team were very professional, prompt, and knowledgeable. They walked us through the remediation process and what to expect in advance. They completed the job quickly and cleaned up before leaving. We will highly recommend SERVPRO of Kelowna to anyone with mold issues, big or small. Thank you!!
I used the services of SERVPRO to address water damage in my basement. I was grateful with the company's prompt response in removing damaged materials and initiating the drying process. Their handling of interactions with my insurance provider was particularly reassuring. The repairs were completely to a high standard. I would like to express my gratitude to Ashley and Katherine for competently managing my case.
Troy helped me with a leak behind my washing machine. He was so professional, knowledgeable and prompt. Thank you for your impeccable service Troy. I’d definitely recommend SERVPRO and use them again in the future!
"Incredibly happy with this service! My apartment my flooded on Christmas Eve and @9:30am Christmas morning Ashley arrived and went to work on cleanup. Very grateful and happy with the help!"
"Troy took my call around 9:30 on a Friday evening and was at the property right away. He was professional, brought the immediate fans and dehumidifiers to fix the situation. Furthermore, Troy followed up the next day to check on the progress. Every time, we encountered Troy he was great to have in our corner. He listened, provided his expertise, and made a stressful situation, enjoyable. Thank you Troy and SERVPRO!"
Respectable, very knowledgeable in answering all questions about a healthy home environment, affordable rates, and always on time... Best company in town..
The service I received from SERVPRO was very professional. I got a quick response and they met me onsite with a time that fit my schedule. Polite and knowledgeable staff were a pleasure to deal with.
"Troy took our call on a Sunday morning and was at the property right away. His team immediately brought fans and dehumidifiers to help fix the situation. I found SERVPRO provided professional service and we are happy with the quality of work done by all those who were part of our project. Thanks again!"
"We had a basement water leak—Troy and the guys at SERVPRO were incredible. I cannot recommend them highly enough! Their team was reassuring and honest during assessment, patient and informative explaining our options, and efficient with their work. They did an excellent job and offered us really reasonable pricing. If I could give more than 5 stars I would!"
About Us
I spent most of my childhood surrounded by building supplies and drying equipment as restoration has been in the family for two generations. I learned the trade at an early age but left on my own path as many of us do. My passion was aimed at Leadership and Management. Over a decade later, after experiencing our own water damage and how it was managed, I knew I could do better. Actually, I knew I could do a lot better. I searched for many months to find a restoration franchise that shared the same values that I have, a company that put people and customer’s needs first and a company invested in the community. I found this with SERVPRO, a company that has been in the water restoration business since 1967, has locations across North America, and continues to uphold the values it started with.
With an established restoration company behind me, I am now building a team that consists of top quality people experienced in water and fire restoration that focus on service first.
Customer’s deserve support and a company that follows through when they are suffering a loss that is related to one of their biggest investments. This is what you can expect from SERVPRO of Kelowna. We care!
