Many factors can affect flood risk, including property location and building characteristics. Additionally, there are three flood risk ratings and five flood zone types. When flood damage strikes, trust SERVPRO® for cleanup.

Flood Damage Restoration Services

From leaking pipes to severe flooding, our certified professionals use advanced technology to extract any water, dry your property, and restore it to its pre-loss condition.

The #1 Choice in Cleanup and Restoration
24/7 Emergency Service
Water extraction, drying, and restoration
Ready for any source of water, flood, leak, sewage backup, etc.
Specialized technology and techniques

Here to Help^® 24/7

SERVPRO of Lake Havasu City / Bullhead City / Kingman

Our Google Reviews

(928) 855-9111

4.7

(60 reviews)

Leave us a review

(928) 855-9111

Flood Damage Restoration Services

Record rains make their way into your living room. Water from the upstairs bathroom turns up in a light fixture downstairs. A busted pipe left an inch of water in the basement, with no sign of stopping. Whether flooding comes from a major storm, a minor plumbing problem, or something else, it doesn’t take much water to damage your home.

The longer water sits, the worse the damage and the higher the bill. At SERVPRO®, we respond at any time to quickly take care of your flood emergency. And from water removal and structural drying to mold remediation and contents restoration, we’ll make it “Like it never even happened.”

Quick Links:

Storm Damage Sewage Cleanup Contents Packout & Storage Water Damage

Our Expert Restoration Process

The moment you call, our team moves quickly to protect your property and begin recovery. We follow a proven, step-by-step process to return your home to its pre-loss condition.

Assess

We inspect, document, and plan your restoration.

Mitigate

We act fast to stop damage and protect what matters most.

Restore

We rebuild and restore your space to pre-loss condition.

Moisture reading and water removal from a basement during Flooded basement cleanup by SERVPRO

Like It Never Even Happened

We can provide water extraction, drying and restoration services to return your property to its pre-loss condition, no matter what kind of flooding you’re facing:

Groundwater flooding
Storm
Pipe burst
Appliance failure
Sewage backup

With 59+ years of experience, we can handle your flood emergency. And from water removal and structural drying to mold remediation and contents restoration, we’ll make it “Like it never even happened.”

Need Help with a Commercial Property?

When your business suffers water damage, SERVPRO is ready. Our experienced team will get the job done and keep downtime to a minimum. Learn more about our Commercial Restoration Services.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

Knowing where the main water shutoff is located on your property can help prevent water damage to your home or business in an emergency.

Flood: What You Can Do Right Now

With flooding, knowing what you can do before help arrives can help reduce the damage to your home and cut the restoration costs. Standing water in your home will cause more damage with every passing hour.

Get everyone in your household (including pets) away from rising water and to a safe, dry area of the home.
Shut off your water source if you know the shutoff valve location and can reach it safely.
Turn off your electricity at the main panel, if you can do it without stepping in water.
Don’t use electrical appliances or outlets that might‘ve come in contact with water.
Move your most valuable items, furniture, and electronics to higher ground if it’s safe.
Once the flooding has stopped, take photos of the damage for your insurance claim.

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.

60 Reviews

4.7

Leave Us A Review

MK’s Helping Hands Pro Cleaning

about 1 month ago

We had a great experience with Corey and really appreciated his communication from start to finish. Our appointment was originally scheduled for Monday, but Corey reached out ahead of time to let me know that the main carpet cleaning machine on his van was temporarily out of service. He kept me updated, explained the situation clearly, and was still able to make arrangements to complete the service on Tuesday using his portable equipment instead. I really appreciated that he communicated proactively rather than leaving us wondering what was going on. The service was for one bedroom, approximately 10’ × 10’. Corey arrived right at 8:00 AM and was finished around 8:45 AM. My dad texted me afterward specifically to say that Corey did a great job and was very courteous. Corey’s pricing was also very reasonable and fair, especially considering the quality of service, communication, and professionalism throughout the entire process. What stood out most was the combination of communication, punctuality, professionalism, fair pricing, and follow-through. Equipment issues can happen, but Corey handled the situation extremely well, kept us informed, showed up exactly when expected, and still made sure the job got done right. We would definitely recommend Corey and would be happy to use his services again!

Kyle Abal

about 2 months ago

Hi adrianne

Rosey Ponce-Weber

7 months ago

Daniel from Servpro was awesome and very professional. He was kind, friendly, respectful and went above and beyond his duties. He deserves a big prize

Patrick Nunez

about 1 year ago

Classy people. Spoke with Jon and he couldn’t have been more accommodating. I would recommend this company just based on his treatment of people. Patrick Nunez Globe Life

Cindy Castell

about 1 year ago

I recently had my carpets cleaned by Servpro. Cory made the appointment advised me of what to expect. Service was prompt. I was worried about a few stains and he had already assessed them and was effectively treating that problem. I was very impressed with the outcome pleased with the cost and I’d highly recommend SERVPRO for your carpet cleaning needs.

Randi Novak

about 1 year ago

OUTSTANDING water mitigation team My experience with SERVPRO cleaning up and drying my flooded home was spectacularly brilliant! SERVPRO’s water mitigation team of Ethan, Caleb, and Luis were courteous, punctual, proficient, diligent, and hard-working, Oh, I left out expeditious, as they finished the work of water measurements, photos, packing and moving stuff out of the way, removing floor boards and drilling holes for drying, removing an entire great room laminate floor (even under the piano), removing a drenched carpet from a walk-in closet (after they removed the closet contents) and placing many fans and dehumidifiers throughout my home, all in less than six hours. I didn’t have to lift a finger! The follow-up work of Jason and Ethan was exceptional. One or both came by every day for the next three days to meticulously monitor water levels, ensuring that the house was drying properly. During follow-up, they would move fans and dehumidifiers around as needed from areas that had dried to areas that still had moisture. When all was dry except for one wall area, they removed the equipment except for two fans. I must add here that SERVPRO cares about safety as they duct taped the equipment power cables to the floor so nobody would trip on them. Now that’s professional! The next day the manager, Adam, thoroughly inspected my home. Water measurements were zero everywhere! He removed the last two fans and did some last minute clean up. Oh, yes, photos were taken each day of follow-up as well as day one of mitigation, so the whole process was well documented. SERVPRO is super organized, that’s for sure. My AAA insurance desk adjuster recommends SERVPRO. He says SERVPRO works well with insurance companies. The field adjuster who inspected my home also recommends SERVPRO. He says SERVPRO is competent and trustworthy. And I *highly* recommend SERVPRO because SERVPRO is perfection! I look forward to SERVPRO handling the reconstruction now that my home is dry. PS: I had used a different company for the water extraction. Dreadful experience. I fired him and hired SERVPRO for the water mitigation. Therefore, not only do I enthusiastically endorse SERVPRO, I strongly urge that you do *not* use any other company. Other companies may actually damage your home instead.

RISE Companies

about 1 year ago

The job isn't even completed yet, and we are beyond impressed with the customer service and attention to detail Devon & the SERVPRO team has shown us. Would use these guys again in a heartbeat!!! Thank you!!

Margaret Hughes

about 1 year ago

Immediate and excellent service even on Sunday. Adam, Jason, Gavin, Brodie and Luis were so kind and professional to our tenants. We were relieved to know we were in good hands.

Janet Dennis

over 1 year ago

This company is the only call you need to make if you want expert friendly caring customer service, just for starters. Ok when you are in dire straights in the throws of a catastrophic event call servpro Havasue. Alex answered the phone was so kind and listened and reassured me they will be here as soon as possible and they were. They showed up in force, ready to take control of all aspects of this situation like worker bees!. I was in shock about my house flooding. Everyone of them were competent knew what needed to happen and got it done. They were all so polite and caring about me and my house and my stuff. They took me by the hand and reassured me and helped me thur it. They all worked together like a machine and they all knew their jobs and handled everything. Gavin was efficient knowledgable and by the book, Jose, my god such a hard working guy! Luis, Jason, Caleb all so great. I feel so lucky to have Adam always ready to help with any and all things I needed to know and answer all my endless questions! With no surprises. I am grateful for this co. Dont waste your time or money on calling anyone else. Servpro in Havasue will get your job done right. This is how you run a company. Janet. Bullhead city

SERVPRO Flood Damage Knowledge Center

How to clean up flood damage in a home?

When a flood emergency occurs in your home, it’s only natural to want to take action immediately. Below are some preliminary steps you can take before we arrive, but only attempt what you can do safely.

Shut off the water source, if possible. If you’re not sure where the water is coming from, we’ll inspect and handle the situation as soon as we arrive. If you don’t know how to shut off the water, contact a plumber to help.
Remove excess water by mopping, blotting, or wiping. This could include flooring and hard surface furniture which has standing water on it. Do not use your household vacuum to remove water, since it could cause damage to the vacuum or be unsafe.
Protect carpet, rugs, drapes, and upholstered items from further damage. Place aluminum foil or parchment paper between furniture and wet carpet or rugs. Remove books, magazines, or other colored items from carpets and rugs. Hang draperies up with coated hangers to avoid contact with wet floors. Remove pillows or cushions from wet upholstered items.
Avoid using electric or electronic items that have come into contact with water. This may include items such as light fixtures, ceiling fans, televisions, or appliances. If there is a possibility that someone else on the property may turn on an electric item that has come in contact with water, consider turning off the power to individual circuits within the power distribution panel of the property.

What is a flood?

A flood is an overflow of water onto property that should otherwise be dry. Water from flooding doesn’t always come from the same place, and where it comes from matters a lot. Some floods bring in fairly clean water you can begin to deal with carefully. Others carry bacteria and contaminants that can harm your health. That’s why it’s important to know what you’re up against before you start your cleanup.

What are the most common causes of home floods?

Most home floods come from severe weather and storms, plumbing or appliance failures, and sewer backups or rising groundwater. Each source carries different risks, so identifying the cause early helps you respond as effectively as possible.

Is flood damage covered by insurance?

Flood damage may be covered by your insurance policy, but you’ll need to reach out to your agent to get specifics about your particular coverage. Most typical homeowners insurance does not cover flood damage.

How long does it take to fix flood damage?

The time it takes to fix flood damage depends on the severity of the flood. We’ll inspect your home or business and discuss with you the severity of damage and our plan to help return your property back to pre-loss condition. We’ll then work to remove the water that shouldn’t be there using pumps and water extracting equipment. Once the excess water is gone, we use dehumidifiers and other specialized drying equipment to help return the area to its normal moisture level. This is a closely monitored process, with our teams continually making adjustments to equipment to help ensure the area is recovering as quickly and as safely possible.

How dangerous is a flood?

Other than the environmental hazards, all natural flood water is classified as category 3 water damage. Category 3 water damage is defined as “Grossly unsanitary water containing pathogenic agents, arising from sewage or other contaminated water sources and having the likelihood of causing discomfort or sickness if consumed or exposed to humans.” Category 3 water damage is considered grossly contaminated. It may also be called “black water.”

What should you do if your house floods?

The most important thing to do is to move your family to safety. Next, shut off the water source and electricity if you can do so safely and avoid contact with standing water. Then call a professional water damage restoration company right away to begin the water extraction process.

Are sandbags helpful during a flood?

Sandbags are helpful for slowing and redirecting slow-moving water up to two feet deep, but they do not stop water completely. Do not rely on sandbags to counteract flood damage.

Residential Services

Commercial Damage Restoration Services

About

Flood Damage Restoration Services

Flood Damage Restoration Services

Quick Links:

Our Expert Restoration Process

Assess

Mitigate

Restore

Like It Never Even Happened

Need Help with a Commercial Property?

SERVPRO Helps with the Insurance Claim Process

Flood: What You Can Do Right Now

What Our Customers Are Saying

SERVPRO Flood Damage Knowledge Center