Professional Odor Removal Services
- The #1 Choice in Cleanup and Restoration
- 24/7 Emergency Odor Removal Service
- Providing Residential and Commercial Odor Removal Near You
- Proprietary Cleaning Solutions, Techniques, and Equipment
Here to Help® 24/7
SERVPRO of Madison County
Need Odor Removal?
A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary.
When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall.
We can help with odors from:
The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh.
Relevant Services:
SERVPRO’s 4-Step Odor Removal Process
Remove the Odor Source
Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.
Clean Residues From Surfaces
After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.
Recreate the Conditions That Caused Odor Penetration
We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective.
Seal Surfaces Exposed To Unpleasant Odors
Severe situations may require sealing if odor removal would be insufficient.
Commercial Odor Removal Services
Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations.
Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.
What Our
Customers Are Saying
After a sewage backup in our home we were at a lost what to do next. Brad with SERVPRO of Madison County was extremely helpful! He made sure to take the time to answer all of our questions and to guide us through the entire process start to finish. The great service didn't stop with just him. Tyrone was also so very helpful. He was training a new gentlemen during several of the visits to my home. He was very purposeful and professional even while training.
We will say until we are blue in the face just how truly thankful we are for Brad, Tyrone and everyone we have dealt with at SERVPRO of Madison County. The respect they showed us and our home was top notch. I was shocked to see people who genuinely seemed to care about our situation as much as we did, plus to care about getting our home right again. It is so rare now days to have a company show genuine concern. Too many are just out for the quick buck. Even Amanda answering the phones was helpful. The communication from everyone was excellent. No question of mine was unanswered and I NEVER felt as if I was bothering them.
We hope to not need their service again but believe if we do we will call them over anyone else. I wish more Brad could offer training classes on customer service to other businesses. Amazing!
In our time of need your team was there to help. It was a relief having the support of your team. They approached the situation with the utmost attention to our satisfaction. If ever in need in the future we will call you. Thank you so much for your team.
I couldn't have asked for better customer service. They seemed genuinely concerned about my home and time. They took the time to answer any questions that I asked and even asked me if I had anymore questions and concerns. Good customer service is hard to find these days, and it's good to know that there are still companies out there that care about the customer's satisfaction and opinion. Considering the situation that happened to my home, you guys made it a lot easier for me to deal with it. Thank you for all that you have done for me, the service was greatly appreciated.
Please let their supervisor know that I've been in customer service for 16 years. I'm one of the lead representatives for Comcast cable company in a regional office; these guys are by far some of the most excellent individuals I've seen in displaying customer service to a t. Excellent work everything was done above and beyond my expectations and I will certainly recommend you to others.
It's things like this, I need and want to hear from our clients dealing with a loss. It always reassures me, your agent and our company that our clients are and remain to be in good hands by the vendors we have chosen.
I would just like to tell you what a nice job the crew did for me this morning. They arrived as scheduled, were very polite, came in and assessed the situation, brought all of their equipment in and got everything ready to go. The fireplace looks wonderful and is ready to be painted. The firedoors actually look better now than when I moved in. The ceiling looks like its been newly painted.
Had SERVPRO not been out there and verified this water damage my insurance may not have covered a lot of the damage. Jesse and crew kept me informed and offered assistance continuously throughout the job. Jess was professional and I appreciate them all so very much for what they did.
Fast. Professional. Friendly. Helpful. Highly recommend. [Update: it’s been several days now and I wish I could add a star. DeMarcus and his crew have been great. Myka from the front office contacted me multiple times to answer questions and help advise on the next steps. Brad, supervisor, has visited several times and provided a great understanding of the status and progress. They offer from minimal to robust levels of service, and supported my choices and provided recommendations for other services. My builder, who will handle the Reno, said right away, “Calling SERVPRO was the best decision.”
Excellent and very courteous and professional. They worked very hard with a difficult job.
About Us
Originally from North Alabama, Brad Lowery attended Hartselle High School where he participated in athletics and led the local Fellowship of Christian Athletes assembly. His passion for serving others guided him towards an appointment at the United States Military Academy at West Point where he earned his degree in Systems Engineering. After graduation, Brad was commissioned into the U.S. Army as a Field Artillery officer and spent 8 wonderful years serving his country in areas of peace and conflict.
After the military, Brad spent the next 12 years working in the medical device industry consulting with physicians and health care providers. Married to his high school sweetheart, Brad and Summer have three beautiful children attending school in Madison County and are very involved with athletics and community activities. Summer also enjoys supporting our local church and community. Currently, she supports the citizens of Madison County as a nurse anesthetist in the Huntsville Hospital Health System.
In 2019, Brad and Summer expanded on their commitment to serving Madison County and purchased SERVPRO of North & South Madison County. We understand the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened.”
