Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of The Saint Croix Valley

Our Google Reviews
(715) 381-2266
4.9
(104 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of The Saint Croix Valley we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

This was a challenging water event and renovation even with the challenges SERVPRO made this experience tolerable and I am thankful for their support and advocacy.  I would highly recommend SERVPRO of St. Croix Valley in any situation. 

Margaret
New Richmond

The gentlemen that were at my home were wonderful. I don't have enough good things to say - my fears were alleviated, they explained best practice in carpet care after flooding.  It felt like they cared if this restoration for me was successful!

Kathryn
Hudson

Everyone was polite, and attentive to my needs.  I am extremely impressed with how professional everyone was. 

Colleen
Hudson

Your staff was onsite on a Friday evening within 90 minutes.  How could I ask for better than that?  Linda is great on the phone; very calming, professional, efficient.  From start to finish, SERVPRO personnel were extremely helpful, professional, and polite.  Jared and Wade instilled confidence the minute they arrived and I knew things would be taken care of.  The fact that you call when entering my home and leaving my home (using a garage code) is a real bonus so no extra time away from my job was necessary.  This is Jared's second job at my address - super guy; explains process well and fields my dumb questions with a smile.  Give him a raise.

Luanne
Stillwater

Great job to you all!!  You all have been great helping us get through this situation.  Thanks to the boss for coming over on a Friday and finishing things up!

Jean
Ellsworth

SERVPRO's crew showed up and withing minutes they were extracting water from our basement and moving our furniture. My husband and I felt confident that they would take care of our things while we went about the rest of our day. We are so very thankful for their steadfastness and professionalism.

Shannon
River Falls

Will has been just so wonderful. You should keep him forever and ever.

Beverly
River Falls

I couldn't believe how fast they came and began drying our my basement. They were super efficient, extremely friendly and professional. They kept me informed daily of the progress and were just awesome to work with!

Nancy
Oakdale

Thank you so much for all your help! Everyone was so great and made a mess super easy!

Jill
Hudson

This was a challenging water event and renovation even with the challenges SERVPRO made this experience tolerable and I am thankful for their support and advocacy.  I would highly recommend SERVPRO of St. Croix Valley in any situation. 

Margaret
New Richmond

The gentlemen that were at my home were wonderful. I don't have enough good things to say - my fears were alleviated, they explained best practice in carpet care after flooding.  It felt like they cared if this restoration for me was successful!

Kathryn
Hudson

Everyone was polite, and attentive to my needs.  I am extremely impressed with how professional everyone was. 

Colleen
Hudson

Your staff was onsite on a Friday evening within 90 minutes.  How could I ask for better than that?  Linda is great on the phone; very calming, professional, efficient.  From start to finish, SERVPRO personnel were extremely helpful, professional, and polite.  Jared and Wade instilled confidence the minute they arrived and I knew things would be taken care of.  The fact that you call when entering my home and leaving my home (using a garage code) is a real bonus so no extra time away from my job was necessary.  This is Jared's second job at my address - super guy; explains process well and fields my dumb questions with a smile.  Give him a raise.

Luanne
Stillwater

Great job to you all!!  You all have been great helping us get through this situation.  Thanks to the boss for coming over on a Friday and finishing things up!

Jean
Ellsworth

SERVPRO's crew showed up and withing minutes they were extracting water from our basement and moving our furniture. My husband and I felt confident that they would take care of our things while we went about the rest of our day. We are so very thankful for their steadfastness and professionalism.

Shannon
River Falls

Will has been just so wonderful. You should keep him forever and ever.

Beverly
River Falls

I couldn't believe how fast they came and began drying our my basement. They were super efficient, extremely friendly and professional. They kept me informed daily of the progress and were just awesome to work with!

Nancy
Oakdale

Thank you so much for all your help! Everyone was so great and made a mess super easy!

Jill
Hudson

About Us

SERVPRO of The Saint Croix Valley opened its doors on January of 2008. Since then, Owners, Chris and Erin Lick have had the opportunity to help thousands of local residents recover from disasters in both homes and businesses. SERVPRO specializes in the cleanup and restoration of residential and commercial properties after a fire, smoke, or water damage. We can also mitigate mold from you home or business. Our office/warehouse is centrally located in Hudson, Wisconsin so that we can conveniently service all of the Saint Croix Valley, including all of Pierce and St. Croix counties in Wisconsin. In 2020, we expanded across the river in Minnesota and opened SERVPRO of Stillwater, Oakdale, Mahtomedi.  

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility, to on-the-job training, to regular IICRC-industry certification. Rest assured our staff is equipped with the knowledge to restore your property. 

SERVPRO of The Saint Croix Valley understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened." No damage is too large or too small for SERVPRO of The Saint Croix Valley.

If you would like to schedule service for your home or business, please call today!

Christopher J. & Erin Lick
Christopher J. & Erin Lick
Owners of SERVPRO of The Saint Croix Valley

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.