Many factors can affect flood risk, including property location and building characteristics. Additionally, there are three flood risk ratings and five flood zone types. When flood damage strikes, trust SERVPRO® for cleanup.

Flood Damage Restoration Services

From leaking pipes to severe flooding, our certified professionals use advanced technology to extract any water, dry your property, and restore it to its pre-loss condition.

  • The #1 Choice in Cleanup and Restoration
  • 24/7 Emergency Service
  • Water extraction, drying, and restoration
  • Ready for any source of water, flood, leak, sewage backup, etc.
  • Specialized technology and techniques

Here to Help® 24/7

SERVPRO of Appleton
Our Google Reviews
(920) 832-1110
4.7
(245 reviews)

Flood Damage Restoration Services

Record rains make their way into your living room. Water from the upstairs bathroom turns up in a light fixture downstairs. A busted pipe left an inch of water in the basement, with no sign of stopping. Whether flooding comes from a major storm, a minor plumbing problem, or something else, it doesn’t take much water to damage your home.

The longer water sits, the worse the damage and the higher the bill. At SERVPRO®, we respond at any time to quickly take care of your flood emergency. And from water removal and structural drying to mold remediation and contents restoration, we’ll make it “Like it never even happened.”

Our Expert Restoration Process

The moment you call, our team moves quickly to protect your property and begin recovery. We follow a proven, step-by-step process to return your home to its pre-loss condition.

1.svg

Assess

We inspect, document, and plan your restoration.

2.svg

Mitigate

We act fast to stop damage and protect what matters most.

3.svg

Restore

We rebuild and restore your space to pre-loss condition.

Moisture reading and water removal from a basement during Flooded basement cleanup by SERVPRO
Moisture reading and water removal from a basement during Flooded basement cleanup by SERVPRO

Like It Never Even Happened

We can provide water extraction, drying and restoration services to return your property to its pre-loss condition, no matter what kind of flooding you’re facing:  

  • Groundwater flooding 
  • Storm 
  • Pipe burst 
  • Appliance failure 
  • Sewage backup 

With 59+ years of experience, we can handle your flood emergency. And from water removal and structural drying to mold remediation and contents restoration, we’ll make it “Like it never even happened.”

Need Help with a Commercial Property?


When your business suffers water damage, SERVPRO is ready. Our experienced team will get the job done and keep downtime to a minimum. Learn more about our Commercial Restoration Services.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.
A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.   

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.   

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

Knowing where the main water shutoff is located on your property can help prevent water damage to your home or business in an emergency.
Knowing where the main water shutoff is located on your property can help prevent water damage to your home or business in an emergency.

Flood: What You Can Do Right Now

With flooding, knowing what you can do before help arrives can help reduce the damage to your home and cut the restoration costs. Standing water in your home will cause more damage with every passing hour.

  • Get everyone in your household (including pets) away from rising water and to a safe, dry area of the home.
  • Shut off your water source if you know the shutoff valve location and can reach it safely.
  • Turn off your electricity at the main panel, if you can do it without stepping in water.
  • Don’t use electrical appliances or outlets that might‘ve come in contact with water.
  • Move your most valuable items, furniture, and electronics to higher ground if it’s safe.
  • Once the flooding has stopped, take photos of the damage for your insurance claim.

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
245 Reviews
4.7
Leave Us A Review
Kristi Locke
about 1 month ago

I was blessed to have this company come !! They came from out of state to help with a severe storm that ravaged my area. I had major water damage due to not having power for 4 days . My sump pump overflowed and my lower level was a total loss! They truly helped with MAJOR clean out and were great to answer any questions! I highly recommend this company!

Steve & Michelle Holland
2 months ago

As the owner of Timber Trio LLC, I’ve had the opportunity to work with Justine Dunk and the SERVPRO team on multiple reconstruction projects, and the experience has been outstanding every time. Justine is one of the best reconstruction project managers I’ve worked with. She builds strong relationships with her contractors, communicates clearly, stays organized, and keeps projects moving efficiently from start to finish. She treats her subcontractors with professionalism and respect, making it easy for everyone to work together toward the same goal—delivering a quality finished product for the customer. Her attention to detail, responsiveness, and ability to coordinate schedules, materials, and inspections help ensure projects stay on track while maintaining high standards. Those qualities create a positive working environment and ultimately benefit the homeowners we serve. SERVPRO is fortunate to have someone like Justine leading their reconstruction projects. Timber Trio LLC appreciates the opportunity to partner with her, and we look forward to working together on many more projects in the future. I highly recommend SERVPRO and Justine Dunk to anyone needing restoration and reconstruction services.

Sandy Nelson
3 months ago

Connor was awesome, great job and polite. Would recommend anytime.

Kate Bomier
3 months ago

Yesterday I reached out to SERVPRO for some help . I was assisted by Dillon, who was an extremely competent listener, and though the party that I needed to speak with, wasn’t there at the time, he took a message, and promised that I would hear from someone soon. Well, I’m not only heard from someone soon, but it was the boss, Collin. So Dillon’s follow-thru gets a * 10/10*. Colin was tremendously helpful as well. This is not my first rodeo with Servpro. They are extremely competent service providers and I would recommend them wholeheartedly.!

Ellen Kahler
4 months ago

quality work at reasonable price. worked with homeowners insurance company and completed work on time. kept me informed along the way

Kelly Strieder
4 months ago

We had a pipe burst and flood the entire house…… mini disaster. Servpro responded immediately, the house had to be taken down to the studs and have a complete overhaul. Glen and Justine and Junelle(insurance) were absolutely amazing. The communication was over the top. It did not matter what time of day I contacted them they answered my concerns immediately. I highly recommend this company for anything you may need done. So the home was completely redone from electrical, plumbing to the finishing touches and it turned out great. Thank you all, I could not have done this with such ease myself.

Kelly Eno
4 months ago

We cannot recommend this company highly enough! Dealing with water damage is incredibly stressful, but from our very first conversation, ServPro employees showed sincere empathy for our situation and immediately put us at ease. They were always friendly and highly responsive to every message and question we had along the way. We were on a tight timeline with company arriving for Memorial Day weekend, and ServPro treated our deadline with a true sense of urgency. They stayed completely on top of the schedule and showed incredible flexibility. Throughout the entire process, they instilled total confidence. We felt completely reassured that they were doing everything in their power to get the job done right and on schedule. If you want someone who pairs expert work with elite communication and genuine care, I'd highly recommend ServPro!

Pete Peters
5 months ago

Justine (heading the remodeling) has been great. she said 3 ti 4 months to do so and i believe they will finish in 2 and half months. she as been helping to get what we need in out remodeling. Also Jamie also been great getting box's back of cleaned items early so we can go through them. Since I left my review, the owner and a top manager called me and apologies to me and said they would make sure they would have some teams there five days a week. and that's how it has been since... they are doing a great job. I have been having one problem after another with Collin. He only gives my house "which had a fire" only about 1 and a half days a week on the demo part. now the cleaning and sealing he told me that will take about 11 days. At the pace he has been going it will take 2 months but if they worked on it 5 days a week, they would be done in 2 weeks. I would love to get back into my house. He has people driving around from one job to another that they spend more time driving than working on a home. be very careful about selecting Serv Pro. Even though the insurance co. is paying for it. I found out they are very expensive. Here is something I found. SERVPRO has received numerous complaints regarding billing, service delays, property damage, and customer service issues, though some customers report positive experiences. Common Complaints Billing and Overcharging: Many customers report unexpected or inflated charges, including bills exceeding insurance coverage or quoted estimates. Some complaints mention double billing, hidden fees, or charges for services not requested or performed (BBB, ConsumerAffairs, ComplaintsBoard). Better Business Bureau +2 Service Delays and Scheduling Issues: Several reviews highlight delays in completing restoration or reconstruction work, sometimes extending months beyond initial estimates. Customers report poor communication regarding scheduling and project timelines, leaving them frustrated during emergency situations (ConsumerAffairs, Trustpilot).

Carl Schaumberg
5 months ago

Had an inspection after the recent flooding, had water in our basement for the first time since the home was built in 1982. I had removed the carpeting, pad and any water damaged material from the basement and had used fans and a commercial dehumidifier to dry things out but wanted an experts evaluation of what else may be needed. Drew did a thorough visual inspection, took moisture readings and checked the humidity readings, he then gave me a detailed plan on what I should do to finish the cleanup. TopNotch Drew Willams !

SERVPRO Flood Damage Knowledge Center

How to clean up flood damage in a home?

When a flood emergency occurs in your home, it’s only natural to want to take action immediately. Below are some preliminary steps you can take before we arrive, but only attempt what you can do safely. 

  • Shut off the water source, if possible. If you’re not sure where the water is coming from, we’ll inspect and handle the situation as soon as we arrive. If you don’t know how to shut off the water, contact a plumber to help. 
  • Remove excess water by mopping, blotting, or wiping. This could include flooring and hard surface furniture which has standing water on it. Do not use your household vacuum to remove water, since it could cause damage to the vacuum or be unsafe.  
  • Protect carpet, rugs, drapes, and upholstered items from further damage. Place aluminum foil or parchment paper between furniture and wet carpet or rugs. Remove books, magazines, or other colored items from carpets and rugs. Hang draperies up with coated hangers to avoid contact with wet floors. Remove pillows or cushions from wet upholstered items. 
  • Avoid using electric or electronic items that have come into contact with water. This may include items such as light fixtures, ceiling fans, televisions, or appliances. If there is a possibility that someone else on the property may turn on an electric item that has come in contact with water, consider turning off the power to individual circuits within the power distribution panel of the property. 
What is a flood?

A flood is an overflow of water onto property that should otherwise be dry. Water from flooding doesn’t always come from the same place, and where it comes from matters a lot. Some floods bring in fairly clean water you can begin to deal with carefully. Others carry bacteria and contaminants that can harm your health. That’s why it’s important to know what you’re up against before you start your cleanup.

What are the most common causes of home floods?

Most home floods come from severe weather and storms, plumbing or appliance failures, and sewer backups or rising groundwater. Each source carries different risks, so identifying the cause early helps you respond as effectively as possible.

Is flood damage covered by insurance?

Flood damage may be covered by your insurance policy, but you’ll need to reach out to your agent to get specifics about your particular coverage. Most typical homeowners insurance does not cover flood damage.

How long does it take to fix flood damage?

The time it takes to fix flood damage depends on the severity of the flood. We’ll inspect your home or business and discuss with you the severity of damage and our plan to help return your property back to pre-loss condition. We’ll then work to remove the water that shouldn’t be there using pumps and water extracting equipment. Once the excess water is gone, we use dehumidifiers and other specialized drying equipment to help return the area to its normal moisture level. This is a closely monitored process, with our teams continually making adjustments to equipment to help ensure the area is recovering as quickly and as safely possible.

How dangerous is a flood?

Other than the environmental hazards, all natural flood water is classified as category 3 water damage. Category 3 water damage is defined as “Grossly unsanitary water containing pathogenic agents, arising from sewage or other contaminated water sources and having the likelihood of causing discomfort or sickness if consumed or exposed to humans.” Category 3 water damage is considered grossly contaminated. It may also be called “black water.” 

What should you do if your house floods?

The most important thing to do is to move your family to safety. Next, shut off the water source and electricity if you can do so safely and avoid contact with standing water. Then call a professional water damage restoration company right away to begin the water extraction process.

Are sandbags helpful during a flood?

Sandbags are helpful for slowing and redirecting slow-moving water up to two feet deep, but they do not stop water completely. Do not rely on sandbags to counteract flood damage.

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

Variant served: ControlVariant served: Test