A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Tri Cities

Our Google Reviews
(509) 943-9290
4.8
(356 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What Our

Customers Are Saying

SERVPRO was fast, efficient, and super friendly in helping me deal with a very stressful situation. They mitigated damage very quickly within 12 hours of the event and helped prevent substantial loss! Warren is an amazing guy to work with super informative and professional and I could tell he really cared about me as a customer. Eric and his team that came on site were also very professional and courteous. Hats off to all of them - very thankful for their quick response and excellent technique! Would recommend!!

Travis Casey
Richland

Warren did an amazing job! He covered all the aspects and answered all my questions. He was able to thoroughly explain the plan and what he was going to. He said I had a really cool cat.

Amber Whisman
Pasco

Nice job Paty,Yuli, Miguelina, Victor, Juan, Yessica y Esmeralda ?? great team! So friendly, you guys did a exelente job. Always explained everything at the whole process. Helping with all questions.

Ghtre Garza
Pasco

Jessica and her ability to put your mind at ease is something that I will never forget. Making sure that you understand what is going on with any issues that arise from her inspection and giving you photographs to show the proper people who will come in and fix the problem after her and her crew clean up the mess is very thorough.
The photographs are clear, not blurry at all. They give a clear picture of any problems.
Thank you for fitting me in your very busy schedule and taking the time to show me everything that is going on. I appreciate you!

Dyanna Corona
Richland

The folks at Service pro were amazing. So kind and so patient as they explained the process and helped us out when our house flooded. Landon, Zeke, Remi, and Magalina are just the best folks you could hope to work with. Five stars! Two thumbs way up!

Amy Wortley
Kennewick

Kevin and his team were very professional and informative. They were very transparent about why they were doing things in specific ways and did their best to keep everything as clean as possible. Would definitely recommend and call again if needed.

Jose G.
Kennewick

Quick response, very professional and knowledgeable, and personable. Warren and Megan were both amazing

Matticus Prowant
Pasco

Very kind and thorough. Answered all questions with great insight. Would recommend. We had Warren and he was very professional!!

Kandice Callouette
Kennewick

Justin & Johnsy were helpful & responsive. Thank you!

D R
Richland

About Us

SERVPRO of Tri-Cities

At SERVPRO of Tri-Cities, we know that when disaster strikes, you need more than a restoration company—you need a team you can count on. Our local office proudly serves Tri-Cities, Richland, Kennewick, Franklin County, and surrounding communities with fast, reliable restoration and cleaning services. Whether it’s water, fire, mold, or storm damage, we’re here 24/7 to make it “Like it never even happened.”

 

Our Story

SERVPRO Team Friermuth began in 1992, when Doug Friermuth opened the doors of his very first SERVPRO franchise out of a garage on South Hill in Puyallup, WA. With just one truck and a one-man crew, Doug built his business on hard work, trust, and a commitment to helping his community through life’s toughest moments.

In 2014, Team Friermuth established headquarters in Puyallup, WA, and has been growing ever since! Today, under the leadership of Doug’s son, Kevin Friermuth, we are proud to be a second-generation SERVPRO team with 13 franchise licenses across Washington and Texas. While we’ve grown, our values remain the same: serve our communities with professionalism, compassion, and teamwork.

 

Why Choose SERVPRO of Tri-Cities?

  • 24/7 Emergency Services – Always ready, day or night.
  • Trusted Industry Leader – Backed by over 30 years of Team Friermuth experience.
  • Certified Professionals – Ongoing IICRC training and advanced restoration technology.
  • Faster to Any Size Disaster™ – From single-family homes to large commercial buildings.

Our Services

We provide comprehensive restoration, cleaning, and reconstruction services, including:

  • Water, fire, mold, and storm damage restoration
  • Commercial restoration and construction
  • Specialty cleaning services, including air duct, HVAC, and biohazard cleanup
  • Carpet, upholstery, and odor removal services
  • Document restoration, board-up, and vandalism cleanup

Our Commitment

No job is too big or too small for our team. From homes to businesses, every project gets the same care and dedication. Our crews bring both technical expertise and a personal touch to every job, ensuring properties are restored quickly, safely, and to the highest standards.

We’re proud to be part of Tri-Cities, Kennewick, Richland, and the greater Franklin County community—and we’re even prouder to have earned the trust of our neighbors for more than three decades.

Certifications:

  • IICRC Certified Firm
  • Water Damage Restoration Technician (WRT)
  • Fire & Smoke Damage Restoration Technician (FSRT)
  • Applied Microbial Remediation Technician (AMRT)
  • Journeyman Water Restorer (JWR)
  • Carpet Repair & Reinstallation Technician (RRT)
  • Carpet Cleaning Technician (CCT)
  • Odor Control Technician (OCT)
  • Upholstery & Fabric Cleaning Technician (UFT)
  • Applied Structural Drying Technician (ASD)
  • Health and Safety Technician (HST)
  • Lead-Based Paint Activities and Renovation (RRRP)

Proudly Serving Tri-Cities, Prosser, Port Kelley, and Nearby Communities

When disaster strikes, SERVPRO of Tri-Cities is here to restore your home or business 24/7. Contact us today for immediate assistance, and let us help you get back to normal as quickly as possible.



Service Areas: Tri-Cities, WA | Kennewick, WA | Richland, WA | Finley, WA | Benton City, WA | West Richland, WA | Prosser, WA | Prt Kelley, WA | South Highlands, WA | Island View, WA | Franklin County, WA

Call SERVPRO of Tri-Cities today for expert restoration services!

K. Doug & Kevin D. Friermuth
K. Doug & Kevin D. Friermuth
Owners of SERVPRO of Tri Cities

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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