Lloyd & Jennifer Shaw
Lloyd & Jennifer Shaw
Owners of SERVPRO of Tacoma

Meet Our Team

All it takes is one call to SERVPRO of Tacoma. Our service technicians are ready to respond anytime you need us. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays

Here to Help® 24/7

SERVPRO of Tacoma
Our Google Reviews
(253) 896-3000
4.8
(178 reviews)
Meet our Team. Here to Help 24/7
  • Nick Blakeway, team member at SERVPRO of Tacoma

    Nick Blakeway

    Nick is a lead water technician who is IICRC Certified and who primarily works on water losses. He has been working for SERVPRO for over five years. Nick is neat, organized, and meticulous when doing demolition or cleanup after a water damage event. He is careful with customer belongings and ensures that the needs of the customer are met. Every year, Nick spends time at Cannon Beach, Oregon with his family. His most fun quality is his devotion to Red Bull.

  • Burgie Horne, team member at SERVPRO of Tacoma

    Burgie Horne

    Burgie is a lead water technician who is IICRC Certified and who primarily works on water losses. He brings a team spirit and encouragement to all of SERVPRO of Tacoma. Burgie is a fun, loving, carefree spirit full of energy and life. He loves being active and riding his bike at the park. If you need a hand, Burgie is always there to help. No job is too little or too big to Burgie- he's a great team player and a valued member of our team.

  • Marquise Doss, team member at SERVPRO of Tacoma

    Marquise Doss

    Marquise is the newest member of the SERVPRO of Tacoma team. He is a water technician who primarily works on water losses. Along with water jobs, he is trained in packing and moving contents and documentation of customer belongings. Marquise is a team player and is always willing to step up when help is needed. Outside of work, you can find him on the basketball court "shooting hoops" or cheering for the Seattle Seahawks.

  • Christine Wright, team member at SERVPRO of Tacoma

    Christine Wright

    Christine Wright has been with SERVPRO of Tacoma for five years. She is the glue that holds us together. She brings a smile and charisma that are unmatched making all of us very lucky to call her our office manager. If you need something, all you have to do is ask and it’s done before you know it- not to mention she has an uncanny way of anticipating your needs. Christine is a married mother of three and loves being involved with all her children’s dreams and endeavors. Her music selection is surprising, having a love of every genre imaginable.

  • Melissa Collins, team member at SERVPRO of Tacoma

    Melissa Collins

    Melissa Collins represents our administrative team at SERVPRO of Tacoma. She plays an integral part in keeping the wheels turning. Melissa is reliable and ready to assist the team when we need her. She goes above and beyond to ensure our staff and customers’ needs are taken care of from the beginning to the end of a job. Melissa has one daughter who she loves and adores. She was a dancer for six years and was the captain of her dance team in high school. Melissa loves to accessorize and her favorite color is pink.

  • Jeff Wiskow, team member at SERVPRO of Tacoma

    Jeff Wiskow

    Jeff is our Production Manager. Jeff is seasoned in everything repairs and is an expert and putting homes back together. He works directly with our customers to ensure their home returns to preloss conditions, "Like it never even happened." He is excellent at keeping our customers informed and in the decision making process. He is not only a hero at SERVPRO of Tacoma, but he is a hero to our country. He is a Marine Corps veteran who served in Saudi Arabia during the first Iraq War- Desert Storm. In his free time, he enjoys camping and riding ATV's with his wife and son.

What our
customers are saying

Will was an exceptional person who supported us from beginning to end. He was very patient and understanding, and never seemed annoyed when we asked numerous questions. I would definitely recommend him.

Abanob D.

Joe our tech is awesome. He was very nice very informative. The people in the office were great too. Servpro has a customer for life. Thanks everyone at Servpro Susan S.

susan smith

I could not be happier with the outstanding water mitigation services provided by Moe and Floyd. From Tuesday, September 15, through the late afternoon of Thursday, September 17, they demonstrated the highest level of professionalism, expertise, and customer care. I am naturally hesitant to open my home to strangers, and my experience with Roto-Rotter last month did little to ease those concerns. However, Moe and Floyd quickly won me over and earned my complete trust. They freely shared information, answered every question thoroughly, and walked me through each step of the mitigation process so I always knew what to expect and was never surprised. I interacted with Moe mostly, but their communication, transparency, and attention to physical and emotional details made a very stressful situation for ME that much easier to navigate. It was clear they took pride in their work, genuinely cared about doing the job right, and most importantly caring about the customer infront of them. Moe and Floyd are true professionals, and I would not hesitate to recommend them to anyone in need of water mitigation services. They are outstanding reflections of their profession and provide exceptional service from start to finish. 6-Stars

Paxton Henry

The team was so nice. Our house flooded and they were fast, professional and kind. Under the circumstances, it was as good as it could get I guess.

Diana Cali Skubé

Service was excellent. My call was answered right away, Moe and Ryan came to my house the next morning, removed all the water damaged areas, built a barrier, added equipment and then showed up the day we expected them to return and remove everything. Very professional and efficient!

regan mueller

I have worked with Marquise and his team twice now and they are amazing.Both times they handled everything with professionalism and were able to come right away.Serve Pro Tac.made the experience worry free!We had a water leak in our rental home kitchen and Marquise worked with our renters for the use of the kitchen. I recommend them for all cleanup and reconstruction jobs.

Melissa Baquian

On time and and efficiently did what the needed to do after water damage to dry out floors (carpet with pad removal) Worked clean and minimized the mess.

Charlene Franklin

Had a water disaster. Joe and William were there within an hour (at 12:30 AM). Got dried out without any issues. Thank you

Marty Frost

We had a toilet fail on the second floor. Which came down to the 1st floor. Tried to DIY. That wasn’t working. So I called on a Sunday and had someone out here within a couple of hours. Took a week and a little destruction to access all the areas affected. Glad we got them here when we did. The crew were very respectful of our property and pets while they here every day checking on moisture in affected areas

Jaylene Bartlett

About Us

Our owners, Lloyd & Jennifer Shaw, are incredibly family oriented and know that disasters always strike at the most inconvenient time for your home or business. It is common to feel stressed and worried after experiencing fire or water damage, especially when it comes to how it affects your family. We’ll always treat your family with empathy and respect and your property with care. Our goal is to help minimize the disruption to your life while quickly getting your home or business back up and running again.

SERVPRO of Tacoma specializes in the cleanup and restoration of residential and commercial property after experiencing water, fire, or smoke damage and our SERVPRO of Tacoma team can also mitigate mold and mildew.

Our SERVPRO of Tacoma team is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. Our team is "Ready for whatever happens" and can help clean up and restore ANY size residential or commercial loss.

If you have any questions or would like to schedule a service, please give our SERVPRO of Tacoma team a call.

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Lloyd & Jennifer Shaw
Lloyd & Jennifer Shaw
Owners of SERVPRO of Tacoma

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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