Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Spokane County

Our Google Reviews
(509) 487-4700
4.9
(604 reviews)

Service Areas

Spokane, WA | Northwest Spokane, WA | Deer Park, WA | Colbert, WA | Nine Mile Falls, WA | Chattaroy, WA | Five Mile, WA | Indian Trail, WA | Shadle, WA | Fairwood, WA | Airway Heights, WA | Manito Park, WA | Spokane Valley, WA | Liberty Lake, WA | Millwood, WA | Spangle, WA | Fairfield, WA | Latah, WA | Mead, WA | Otis Orchards, WA

Why Choose SERVPRO® for Sewage Cleanup?

Emergency Sewage Cleanup and Biohazard Decontamination in Spokane

A sewage backup is a hazardous emergency that requires immediate professional intervention. SERVPRO of Spokane County is the Inland Northwest’s authority on sewage cleanup and biohazard decontamination, serving Spokane, Spokane Valley, and Liberty Lake 24/7. Because sewage backups often contain dangerous pathogens, bacteria, and viral contaminants, DIY cleanup poses severe health risks to occupants. Our IICRC-certified technicians possess the specialized personal protective equipment (PPE) and industrial-grade antimicrobial agents necessary to safely neutralize Category 3 water (black water) and restore your property to a sanitary, preloss condition. We prioritize rapid biohazard mitigation to prevent the spread of airborne contaminants throughout your home or business.

Managing the Risks of Contaminated Water and Structural Restoration

Effective sewage restoration depends on identifying the specific contamination level. Category 1 (clean water) can quickly degrade into Category 2 (gray water) or the highly toxic Category 3, which originates from toilet overflows containing feces, sewage main backups, or flooding rivers. This "black water" contains raw sewage and harmful microbial contaminants that require professional-grade water extraction and deep structural sanitization. As a licensed general contractor, we don't just mitigate the mess; we manage the full sewage damage reconstruction, replacing contaminated drywall, insulation, and flooring to ensure your environment is safe and healthy.

Exposure to raw sewage is a significant health risk. Please call our office today to schedule immediate emergency sewage cleanup and professional biohazard restoration services for your Spokane County property.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

I’m very satisfied with the entire process of mitigation, tear out, and repairs. Everyone at SERVPRO was very helpful. Thank you very much!

Cindie W. & Michael H.
Maple Valley

Your crew did a great job! We will use them (SERVPRO) again if we need to. We are very satisfied with your service and prompt response.

 
Leslie and Michael N.
Spokane

Jess from SERVPRO of Spokane County was knowledgeable, helpful, honest, and very customer focused.  SERVPRO is a class act! Thank you!

Steve R.
Spokane

Everything has been really great. Very efficient personal service. Everyone has gone above and beyond to get things done quickly!

We really appreciate your service! Thanks!

Tim S.
Spokane

So happy with the final result. SERVPRO was very responsive to our needs and worked with our insurance company to make sure the job was completed in a timely manner. I was pleasantly surprised with the final paint and how it matched perfectly.

I would definitely recommend SERVPRO for water damage and cleanup.

Donna H.
Colbert

SERVPRO was at our home the same day that we called. Very professional, thorough. They took control. We had problems with our insurance adjuster and they even took charge of communications with the adjuster until we received a fair settlement.

The room literally looks exactly like it did before the water damage. I can't imagine using anyone else.

William H.
Colbert

Great company! Everyone who worked here were professional, efficient and courteous, particularly Chris and Nick. I would recommend this company to anyone.

Robin J.
Spokane

Our Project Manager John is the most professional, knowledgeable contractor we have ever worked with and has made this whole process extremely easy.  Him and the SERVPRO crews have all been amazing.  

Gloria C.
Spokane

Great team that made me feel so much more comfortable after the mishandling of our water damage situation by the company originally sent by our insurance company.

Monica M
Spokane

About Us

The Inland Northwest Leader in Property Restoration and Reconstruction

When disaster strikes in the Inland Northwest, the quality of your first response determines the speed of your long-term recovery. SERVPRO of Spokane County is not just a cleaning crew; we are the largest and most comprehensive restoration and construction firm in Eastern Washington. Locally owned and operated by Steve and Chandler Knight, our franchise has spent decades building a reputation for excellence, technical precision, and unwavering integrity. From high-rise commercial floods in the Spokane city center to residential smoke damage in the Valley, we are the first name in emergency response, available 24 hours a day, 7 days a week, 365 days a year.

Unmatched Reputation for Excellence in Spokane

Our reputation is built on the foundation of trust and results. In an industry where speed is essential, we pride ourselves on being "Faster to any size disaster." Whether you are located in Liberty Lake, Cheney, Mead, Spokane Valley or downtown Spokane, our strategically dispatched crews can typically be on-site within one hour of your call.

We understand that property damage, be it from a burst pipe, a kitchen fire, or a seasonal windstorm, is more than a structural issue; it is a significant disruption to your life or business. Our goal is to minimize that interruption. We have earned the trust of local insurance adjusters, property managers, and thousands of homeowners because we don't just "clean up" the mess, we manage the entire restoration lifecycle. Our google reviews rating and hundreds of local testimonials reflect our commitment to coming in under budget, communicating clearly, and treating every property with the same care we would our own.

Comprehensive Restoration Services Offered

SERVPRO of Spokane County specializes in a diverse range of residential and commercial services, ensuring that no matter the scope of the damage, you only need to make one call.

Advanced Water Damage Restoration

Water damage is a progressive emergency. In the Spokane climate, untreated moisture can lead to structural rot and mold growth in less than 48 hours. Our water damage restoration process utilizes the most advanced technology in the industry. We use infrared thermal imaging to locate moisture hidden behind walls and under subfloors, and industrial-grade LGR dehumidifiers to ensure your home reaches professional "dry standards." From simple appliance leaks to major sewage backups, we ensure your property is biologically safe and structurally sound.

Elite Fire and Smoke Damage Repair

A fire is a traumatic event, and the damage it leaves behind is chemically complex. Smoke and soot are corrosive; if left untreated, they can permanently etch glass and tarnish metal fixtures. Our fire damage restoration teams are experts in smoke odor neutralization and specialized soot removal. We don't just mask smells; we use hydroxyl generators and thermal fogging to eliminate them at the molecular level.

Professional Mold Remediation

Given the damp springs and snowy winters of Eastern Washington, mold is a persistent threat. We are certified mold remediation specialists, utilizing negative air pressure and HEPA filtration to contain and remove mold spores safely. We focus on identifying the moisture source to ensure that once the mold is gone, it stays gone.

Large Loss and Commercial Recovery

As the largest restoration company in the region, we have unique "Large Loss" capabilities. We are equipped to handle major disasters in hospitals, universities, hotels, and manufacturing facilities. Our Commercial Restoration division works around the clock to ensure your business experiences minimal downtime, protecting your revenue and your employees.

Full-Circle Service: Mitigation to Reconstruction

One of the most significant advantages of choosing SERVPRO of Spokane County is our ability to handle the reconstruction phase. Most restoration companies stop once the site is dry or the soot is gone, leaving the property owner to find a separate general contractor for the rebuild.

We are a fully licensed General Contractor. Once the mitigation is complete, our in-house construction division takes over. We provide a seamless transition to the rebuild phase, handling:

  • Structural Framing and Drywall: Returning your walls to their original state.

  • High-End Flooring: Professional installation of hardwood, tile, and luxury vinyl.

  • Cabinetry and Millwork: Full kitchen and bathroom reconstruction.

  • Final Finishes: Painting, electrical, and plumbing to finish the job.

This "one-stop" model provides a single point of accountability. You deal with one project manager, one timeline, and one company, significantly reducing the stress of the insurance claim process.

Our Team: The Most Highly Trained in the Industry

Our people are our greatest asset. Every member of the SERVPRO of Spokane County team undergoes rigorous, ongoing training to stay at the forefront of restoration science.

IICRC Certification

Our staff is certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC), the gold standard for the industry. This ensures that every technician entering your home is an expert in Applied Structural Drying (ASD), Fire and Smoke Restoration (SRT), and Water Damage Restoration (WRT).

Proprietary SERVPRO Training

In addition to industry certifications, our team completes a self-paced program designed by SERVPRO corporate, which includes modules on crew training, upholstery cleaning, and biohazard decontamination. We also host regular Continuing Education (CE) classes for local insurance agents to ensure the entire Spokane professional community is aligned on the best practices for property recovery.

Reach: Serving Every Corner of Spokane County

From the state line to the Palouse, our reach is extensive. We are proud to serve the diverse communities that make up the Inland Northwest, including:

  • The City of Spokane: Downtown, South Hill, and the North Side.

  • Spokane Valley & Liberty Lake: Fast response for residential and retail hubs.

  • Cheney & Airway Heights: Supporting our regional educational and military communities.

  • Northern Spokane County: Mead, Colbert, Chattaroy, and Deer Park.

No matter where you are located, our fleet of green trucks is a familiar sight, symbolizing that help is on the way. We are deeply embedded in the community, supporting local chambers of commerce and the Washington Multi-Family Housing Association (WMFHA).

Spokane Property Restoration FAQ

Why should I choose SERVPRO over a local independent contractor?

While we are locally owned and operated, we are backed by the massive resources of the national SERVPRO network. This means we have the localized knowledge of a neighbor but the specialized equipment and "Large Loss" backup of a national leader.

How quickly can you help me with an insurance claim?

Immediately. We use Xactimate, the industry-standard estimating software used by most insurance adjusters. We provide digital documentation, photos, and moisture maps to your agent to ensure your claim is processed accurately and quickly.

Can you handle biohazard or crime scene cleanup?

Yes. Our technicians are specially trained in the safe removal and disposal of biohazardous materials, including sewage, trauma scenes, and chemical contaminants, following all OSHA and health department regulations.

What is "Structural Drying"?

It is the process of using industrial equipment to pull moisture out of building materials like studs and subfloors. Simple fans only dry the surface; our process ensures the core of the building is dry to prevent long-term rot.

Trust the Brand You Know: Serving Spokane Since 1967

Property damage is personal, and we treat every project with the urgency and respect it deserves. SERVPRO of Spokane County is the cleaning and restoration brand you know and trust. Whether you are facing a small basement leak or a massive commercial fire, we have the training, equipment, and expertise to handle all of your restoration and cleaning needs.

Call SERVPRO of Spokane County today to schedule your professional assessment. We are here to make it "Like it never even happened."

Steve & Chandler Knight
Steve & Chandler Knight
Owners of SERVPRO of Spokane County

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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