Here to Help® 24/7
Cleaning. Restoration. Construction.
Faster to any size disaster™
Here to Help® 24/7
SERVPRO of Spokane County
Service Area
Restoration and Cleaning Services
As a trusted leader in the restoration industry, SERVPRO of Spokane County has the advanced training and equipment needed to clean and restore your home and business. We are locally owned, and our highly-trained team of certified professionals is ready to respond - every day, any time.
Residential and Commercial Services
- 24-Hour Emergency Service
- The #1 Choice in Cleanup and Restoration*
- Advanced Restoration Technology and Cleaning Techniques
- Faster to any size disaster™
Services We Provide
What our
customers are saying
My relationship with SERVPRO of Northwest Spokane has been nothing short of amazing. I say that because each and every one of the staff that has been here, working to restore my basement, has been great! on a scale of 1 to 10 they each deserve a 15+, and I mean that sincerely. From Jess, down to the last one I saw, they have been professional, kind, considerate, and have had good communication skills. Each day, dealing with them, has been brighter for me, even though the whole picture points more to being overwhelmed. They have treated me with respect and kindness. I feel truly blessed to have them enter my life at a time everything pointed more to the negative. They, instead, have brought a ray of sunshine.
I recently had a pretty bad flood and was so fortunate to have called SERVPRO out. They immediately took charge, while walking a me step by step through the process. I was so devastated at first, never having a flood, and by time they were finished, a week later, I felt everything was handled well and I was so comfortable and happy with every step of the process! Every person that came out to my house starting with John was professional, kind, understanding. Informative and so polite, hated to see them leave. Huge Thanks to Ashley, Jessica, Travis and Chris, you were the Silver Lining in my disaster and did a Fabulous job! I would recommend SERVPRO to anyone and would Definitely not hesitate to call them again, but hope I won't need too. Thank you SERVPRO!!
Chris Mertes and his construction crew saved the day. As soon as they got the project they were responsive and efficient. They got my house back on the market in less than a week! Thanks Chris!
We contacted Chris M about a house flood and he was on top of it right away. He was at our door within an hour and checking everything out and walked us step by step on how SERVPRO was going to take care of us. He made sure we was taken care of and we had a team out to our home as soon as possible to deal with our damaged property and help us with getting our things taken care of and claim going. Thanks Chris!
Thank you SERVPRO for getting our house back in order and looking awesome!
We had an unfortunate water leak and couldn’t pinpoint it for a while, hence the morning of our Christmas party the ceiling showed a nice water balloon ready to pop exactly in the middle of all our festivities! We called SERVPRO and they were out the same day. They made sure we and our guests weren’t going to get wet and fixed it enough to enjoy the evening. From there on they managed to get everything done and looking super.
Special thanks to Rob, Shawni, Willard and two great ladies that I cannot recall their names. Everyone we worked with was very professional, did excellent work, and genuinely cared about making us happy! Thank you very much.
5 Stars!!
I called these folks out to get an estimate on our clean up job. After the quote we agreed to have them do the work. And unbelievably, they came in under budget!! By almost $600!! That's unheard of these days! Their guys were fantastic! Super friendly and extremely quick! I highly recommend these folks!!!
Customer service from John Dean and his team was outstanding. We were so fortunate to work with John Dean.
I’m very satisfied with the entire process of mitigation, tear out, and repairs. Everyone at SERVPRO was very helpful. Thank you very much!
Your crew did a great job! We will use them (SERVPRO) again if we need to. We are very satisfied with your service and prompt response.
About Us
The Inland Northwest Leader in Property Restoration and Reconstruction
When disaster strikes in the Inland Northwest, the quality of your first response determines the speed of your long-term recovery. SERVPRO of Spokane County is not just a cleaning crew; we are the largest and most comprehensive restoration and construction firm in Eastern Washington. Locally owned and operated by Steve and Chandler Knight, our franchise has spent decades building a reputation for excellence, technical precision, and unwavering integrity. From high-rise commercial floods in the Spokane city center to residential smoke damage in the Valley, we are the first name in emergency response, available 24 hours a day, 7 days a week, 365 days a year.
Unmatched Reputation for Excellence in Spokane
Our reputation is built on the foundation of trust and results. In an industry where speed is essential, we pride ourselves on being "Faster to any size disaster." Whether you are located in Liberty Lake, Cheney, Mead, Spokane Valley or downtown Spokane, our strategically dispatched crews can typically be on-site within one hour of your call.
We understand that property damage, be it from a burst pipe, a kitchen fire, or a seasonal windstorm, is more than a structural issue; it is a significant disruption to your life or business. Our goal is to minimize that interruption. We have earned the trust of local insurance adjusters, property managers, and thousands of homeowners because we don't just "clean up" the mess, we manage the entire restoration lifecycle. Our google reviews rating and hundreds of local testimonials reflect our commitment to coming in under budget, communicating clearly, and treating every property with the same care we would our own.
Comprehensive Restoration Services Offered
SERVPRO of Spokane County specializes in a diverse range of residential and commercial services, ensuring that no matter the scope of the damage, you only need to make one call.
Advanced Water Damage Restoration
Water damage is a progressive emergency. In the Spokane climate, untreated moisture can lead to structural rot and mold growth in less than 48 hours. Our water damage restoration process utilizes the most advanced technology in the industry. We use infrared thermal imaging to locate moisture hidden behind walls and under subfloors, and industrial-grade LGR dehumidifiers to ensure your home reaches professional "dry standards." From simple appliance leaks to major sewage backups, we ensure your property is biologically safe and structurally sound.
Elite Fire and Smoke Damage Repair
A fire is a traumatic event, and the damage it leaves behind is chemically complex. Smoke and soot are corrosive; if left untreated, they can permanently etch glass and tarnish metal fixtures. Our fire damage restoration teams are experts in smoke odor neutralization and specialized soot removal. We don't just mask smells; we use hydroxyl generators and thermal fogging to eliminate them at the molecular level.
Professional Mold Remediation
Given the damp springs and snowy winters of Eastern Washington, mold is a persistent threat. We are certified mold remediation specialists, utilizing negative air pressure and HEPA filtration to contain and remove mold spores safely. We focus on identifying the moisture source to ensure that once the mold is gone, it stays gone.
Large Loss and Commercial Recovery
As the largest restoration company in the region, we have unique "Large Loss" capabilities. We are equipped to handle major disasters in hospitals, universities, hotels, and manufacturing facilities. Our Commercial Restoration division works around the clock to ensure your business experiences minimal downtime, protecting your revenue and your employees.
Full-Circle Service: Mitigation to Reconstruction
One of the most significant advantages of choosing SERVPRO of Spokane County is our ability to handle the reconstruction phase. Most restoration companies stop once the site is dry or the soot is gone, leaving the property owner to find a separate general contractor for the rebuild.
We are a fully licensed General Contractor. Once the mitigation is complete, our in-house construction division takes over. We provide a seamless transition to the rebuild phase, handling:
Structural Framing and Drywall: Returning your walls to their original state.
High-End Flooring: Professional installation of hardwood, tile, and luxury vinyl.
Cabinetry and Millwork: Full kitchen and bathroom reconstruction.
Final Finishes: Painting, electrical, and plumbing to finish the job.
This "one-stop" model provides a single point of accountability. You deal with one project manager, one timeline, and one company, significantly reducing the stress of the insurance claim process.
Our Team: The Most Highly Trained in the Industry
Our people are our greatest asset. Every member of the SERVPRO of Spokane County team undergoes rigorous, ongoing training to stay at the forefront of restoration science.
IICRC Certification
Our staff is certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC), the gold standard for the industry. This ensures that every technician entering your home is an expert in Applied Structural Drying (ASD), Fire and Smoke Restoration (SRT), and Water Damage Restoration (WRT).
Proprietary SERVPRO Training
In addition to industry certifications, our team completes a self-paced program designed by SERVPRO corporate, which includes modules on crew training, upholstery cleaning, and biohazard decontamination. We also host regular Continuing Education (CE) classes for local insurance agents to ensure the entire Spokane professional community is aligned on the best practices for property recovery.
Reach: Serving Every Corner of Spokane County
From the state line to the Palouse, our reach is extensive. We are proud to serve the diverse communities that make up the Inland Northwest, including:
The City of Spokane: Downtown, South Hill, and the North Side.
Spokane Valley & Liberty Lake: Fast response for residential and retail hubs.
Cheney & Airway Heights: Supporting our regional educational and military communities.
Northern Spokane County: Mead, Colbert, Chattaroy, and Deer Park.
No matter where you are located, our fleet of green trucks is a familiar sight, symbolizing that help is on the way. We are deeply embedded in the community, supporting local chambers of commerce and the Washington Multi-Family Housing Association (WMFHA).
Spokane Property Restoration FAQ
Why should I choose SERVPRO over a local independent contractor?
While we are locally owned and operated, we are backed by the massive resources of the national SERVPRO network. This means we have the localized knowledge of a neighbor but the specialized equipment and "Large Loss" backup of a national leader.
How quickly can you help me with an insurance claim?
Immediately. We use Xactimate, the industry-standard estimating software used by most insurance adjusters. We provide digital documentation, photos, and moisture maps to your agent to ensure your claim is processed accurately and quickly.
Can you handle biohazard or crime scene cleanup?
Yes. Our technicians are specially trained in the safe removal and disposal of biohazardous materials, including sewage, trauma scenes, and chemical contaminants, following all OSHA and health department regulations.
What is "Structural Drying"?
It is the process of using industrial equipment to pull moisture out of building materials like studs and subfloors. Simple fans only dry the surface; our process ensures the core of the building is dry to prevent long-term rot.
Trust the Brand You Know: Serving Spokane Since 1967
Property damage is personal, and we treat every project with the urgency and respect it deserves. SERVPRO of Spokane County is the cleaning and restoration brand you know and trust. Whether you are facing a small basement leak or a massive commercial fire, we have the training, equipment, and expertise to handle all of your restoration and cleaning needs.
Call SERVPRO of Spokane County today to schedule your professional assessment. We are here to make it "Like it never even happened."
