Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Federal Way

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Federal Way we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Mold Remediation Services

"Meki and Keith Did a fantastic job. They were professional, fast, exceptional employees! Everything they did was top-notch! Thank you!"

David E.
Federal Way

Why SERVPRO

"Very helpful and professional."

Jennifer Y.
Federal Way

Why SERVPRO

"Luis and his team are the most honest, kind, understanding and hard working people I have encountered. I feel blessed they were the ones coming out to my aid. Blessings to the team and their families. Happy holidays!"

Ana M.
Federal Way

Why SERVPRO

"Very polite and professional service from Luis and his crew. My neighbor saw the work and agreed it was great."

Michael L.
Federal Way

Commercial Services

"Luis has done several jobs in our high end building and he is one of the managers from SERVPRO that I trust the most when it comes to doing work in our building. Always goes out of his ways to helps us out. Our tenants always feel comfortable with him and his work. I would highly recommend SERVPRO and Luis! Thank you guys!"

Mohammed A.
Federal Way

Water Damage Restoration Services

"The techs that came to my home were Travis & AJ. They were awesome, very professional, great communication, and they did a great job. I would highly recommend them!"

Angela G.
Federal Way

Water Damage Restoration Services

"They are fast to respond!"

Vickey Z.
Federal Way

Water Damage Restoration Services

"Andy was amazing!"

Eric G.
Federal Way

Water Damage Restoration Services

"I recently had my basement flooded, I was really sad because it had some very memorable things that got destroyed due to the flood. But I knew who to call, Stephanie was wonder and such a great help I my basement was back to normal in such a timely matter I love how professional this company is I always recommend to my family/friends. Thank you for such a wonderful service."

K.T.
Federal Way

Mold Remediation Services

"Meki and Keith Did a fantastic job. They were professional, fast, exceptional employees! Everything they did was top-notch! Thank you!"

David E.
Federal Way

Why SERVPRO

"Very helpful and professional."

Jennifer Y.
Federal Way

Why SERVPRO

"Luis and his team are the most honest, kind, understanding and hard working people I have encountered. I feel blessed they were the ones coming out to my aid. Blessings to the team and their families. Happy holidays!"

Ana M.
Federal Way

Why SERVPRO

"Very polite and professional service from Luis and his crew. My neighbor saw the work and agreed it was great."

Michael L.
Federal Way

Commercial Services

"Luis has done several jobs in our high end building and he is one of the managers from SERVPRO that I trust the most when it comes to doing work in our building. Always goes out of his ways to helps us out. Our tenants always feel comfortable with him and his work. I would highly recommend SERVPRO and Luis! Thank you guys!"

Mohammed A.
Federal Way

Water Damage Restoration Services

"The techs that came to my home were Travis & AJ. They were awesome, very professional, great communication, and they did a great job. I would highly recommend them!"

Angela G.
Federal Way

Water Damage Restoration Services

"They are fast to respond!"

Vickey Z.
Federal Way

Water Damage Restoration Services

"Andy was amazing!"

Eric G.
Federal Way

Water Damage Restoration Services

"I recently had my basement flooded, I was really sad because it had some very memorable things that got destroyed due to the flood. But I knew who to call, Stephanie was wonder and such a great help I my basement was back to normal in such a timely matter I love how professional this company is I always recommend to my family/friends. Thank you for such a wonderful service."

K.T.
Federal Way

About Us

About Us

For two decades, we have been the pride of Federal Way, delivering unwavering restoration and mitigation services. Our legacy is one of resilience and dedication, as we've skillfully navigated through challenges, reviving homes and communities. With a profound sense of commitment, we've stood as a pillar of support after disasters, consistently providing top-notch expertise. The Federal Way area has witnessed our evolution, benefiting from our 20 years of experience and innovation. As we look ahead, we reaffirm our promise to restore not only structures but also hope, assuring that for years to come, we'll remain the trusted beacon of restoration.

Our Services

SERVPRO of Federal Way stands as a comprehensive solution for all restoration and mitigation needs. Our wide array of services encompasses water, fire, and storm damage restoration, mold remediation, and biohazard cleanup. With 20 years of experience, we've honed our expertise to efficiently navigate through the complexities of each situation. We take pride in our rapid response, arriving swiftly to assess and initiate the restoration process. Our highly trained professionals utilize state-of-the-art equipment and techniques, ensuring thorough restoration while minimizing disruption.

In addition, we offer proactive services such as duct cleaning and proactive disinfection, enhancing indoor air quality and safety. Our commitment to the Federal Way community is unwavering, providing reliable and compassionate service during distressing times. Whether it's a residential or commercial property, our goal remains consistent: to restore not only the physical structure but also the sense of normalcy and comfort. SERVPRO of Federal Way is the steadfast partner that residents and businesses can rely on for effective, efficient, and empathetic restoration solutions.

Business and Community Involvement

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©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.